Booked this trip for my mum and I - short city break to Venice. Well organised, and structured, and the guide - multilingual and approachable - made it easier to understand timings and locations at each stop. However, meeting point is quite a way from the actual boat so you do need to be able to keep up with the group for a fast walk over 3 bridges and waiting in the sun with no seating prior to this walk for about 30 mins. On the boat, large vessel, lots of seating inside and upstairs - mostly covered, and clean, well maintained, and well staffed - both helpful and supportive. The glass factory on Murano - particularly the demo - was amazing! A true artist and expert in his field!!! The factory shop was a little disappointing, as the prices were much higher than on the mainland. The island itself - Murano - is beautiful and well worth a quick wander around... though you don't have long to look before jumping back on the boat. Burano - beautiful to look at and again well worth a wander around... the lace demo is a bit underwhelming - a lady sat in a rocking chair showing how she sews - but the lace work around and other fabric products in many shops were beautiful and worth a look. Great restaurants and cafes to eat and drink in as well... I would recommend this trip to all...
We went to Venice and got a tip from relatives to make sure we add this trip to our itinerary. Easy to book online but when we tried the google map link on the ticket to find the meeting place, we were directed to another Calle Seconda dela Fava near Rialto instead. Good thing that we went early, as we realised we can't find any Serenissima Boat desk and later found it the desk is all the way in San Marco. Very confusing for first timers in Venice!! When we finally got there, I showed our eticket and was asked to stand on the side. We were one of the first ones to board the boat but got stopped as they had to verify our tickets so they set us aside to let the rest of the passengers board while she waited for confirmation on our booking. We were pissed off from both waiting under extreme heat and missing our opportunity to get a good seat on the ferry!!! The staff needs to work on their communication skills and fix the google map link issue. However, since Murano and Burano are great places to stay, we eventually let go of these and had a very memorable experience. I would probably research for another company offering the same tour or just go by yourself using the water taxi so you wont have any time constraint!
We are so glad we did the 1 hour versus 30 minute gondola ride, we definitely could have stayed out longer! It is definitely worth getting out on the water to be able to see the city from a different perspective. Yes, there are cheaper/shorter trips if you just want a quick experience of it/for the 'gram, but this particular tour you get information on various building landmarks and information on how Venetians lived and traded back in the day.
We thought that we would have the gondola to ourselves, but we shared it with another couple, which wasn't a big deal. But the other couple rushed into the gondola to grab the nice seats closer to the gondolier, so we weren't able to take any pics there. Overall though, I would recommend, but just know that you'll be sharing the gondola ride with up to 5 people max.
The duration is perfect, we didn't get tired of the boat and there's enough time to visit and explore the islands. The check-in process was easy to find, was a very relaxing activity. I recommend it, Murano is the most famous for the crystal handcrafted goods, but Burano is prettier in my opinion and we liked most.
We had an amazing time on this private gondola ride. I was quite nervous at first as I had read a few negative reviews. But our experience was positive and amazing. Our gondolier was friendly, informative and courteous throughout our journey. I would highly recommend this. Great way to avoid the queues!
The tour was well organized and run on time. The glass blowing demo at Murano was good and impressive although it felt a bit short. We had lots of time for some shopping afterwards. We had to skip the visit to Burano due to some time limitations we had. overall it was a great experience.
It was lovely and a very nice chill experience. We went later in the day. Not as hot. Would definitely recommend doing this. Saw people standing in lines trying to get gondolas. Easier to pre order/ reserve. We found our destination easily and we were immediately taken to the gondola!
Could not hear the tour guide at all. Voice was not loud and lower level could not hear her. Murano was all about buying Murano, which of course we did. There was nothing in Burano to see. Too a few pics and found a bar. Boat ride was fine and comfortable. Rather crowded.
That was great! a perfect German guide, a super nice gondolier, who got the ride extended by 30 minutes instead of an hour! We were with the Gondola San Marco, Grand Canal, La Venice Opera, Rialto Bridge, Bridge of Sighs Doge's Palace and much much more !!! THANK YOU
We enjoyed a nice ride on the gondola. Clementine (I think) was very good tour guide. She explained a lot about Venice’s history and the buildings along the smaller canals and then on the Grand Canal. Grazie mille for a lovely experience!
We are really enjoyed this tour. Our guide was Clementina. (I hope I spell her name right). She was so kind and telling us a lot of stories about Venezia. Gondolier was amazing! He rowed the gondola perfect! I highly recommend this tour!
Booking was very easy, Kommunikation bei Phone and E-Mail. Sergio was waiting at the exact time and we entered the nice boat. Sergio told us many interesting things about Venice and we learned a lot about this wonderful place.
Really special, the whole tour was among the Venetian canals and then flowed into the lagoon! Gondolier affable and skilled at his job, tour actually as described. Really great experience, definitely to be repeated.
The cost is high and we had to share the gondola with another couple. Walking through the small streets we found the same tour for a lower cost and it was private. I do not recommend this tour.
Brilliant value for money lovely chatty informative Gondolier who even gave us a song. Sailed around the tranquil side canals and the Grand Canal for half hour. Would highly recommend. 👍👏🏻
Good visit to watch a glass master make a vase and a little horse, then some time to enjoy Murano island. On to Burano to explore it for a wee while. All in all a good little tour for €20
Excellent views and our gondolier was very informative about the city, the sites and it’s history. He was very polite and made the trip very comfortable. Overall I would say, Perfecto!
A very good walking and gondola tour of the back streets of Venice. Our guide Elisa was excellent, she gave us a good historical overview of Venice.
Very well organized. Despite the fact that it was raining, it was possible to enjoy each stage, guided tour and gondola ride. The guide, excellent.
Barbara lived her comments, we feel that she loves her city. She was a great guide, she speaks with her Venetian heart and a lot of humor.
It was spectacular! The rowers maneuvered very skillfully through the small lagoons. The trip on the Canale Grande was also spectacular.
The guide Elisabeth did an excellent job, with a lot of knowledge and humor. Thank you for that. The gondola ride wasn't that good.
We spent the whole day with them, professional organization, well-prepared program plan. I strongly recommend it to everyone.
Superb experience! Our guide was very informative and the little gondola ride was very enjoyable. Very good value for money!
We enjoyed our time in Venice and can’t wait to come back. We learned so much and we had a once in lifetime experience!
Really interesting well organised and well informed tour guides i massively recommend if you’re new to venice
Enjoyable little gondola ride. The guide is very welcoming and the organization is very well thought out.
15minutes queuing before getting into Gondola but still got 30 minutes on the boat so it was good.
Cost was doubled when we could have reserved something the day off for almost half the price.
An activity to complete your experience in Venice. Not to be missed. You will not regret it.
Amazing experience. The guides were awesome. Great way to see Venice in a day.
The gondola ride could be a little longer But we really appreciated the guide
Everything was great.. The guide explanation, the gondola tour. Thank you
We had a lovely guide and a relaxing ride. Worth the money.
Service very well organised. I recommed this actity 100%
Definitely an experience, friendly gondoliers and guide
Very good activity, well coordinated, friendly staff.
Relaxing tour wonderful experience, highly recommend
We had great time. Thank you for great service
