Krakow Tours & Excursions

An amazing day, picked up from our hotel and taken to a coach. The tour guide around Auschwitz was incredibly knowledgeable and friendly. Salt mines were fantastic.

Very sad place, heavy weather. But something that deserves to be visited so that human beings never forget what happened there. Too sad part of history and it's important to remember the past so that it never happens again in the future.

Having read many books and watching many many movies I thought I was prepared. I was so mistaken. You can never prepare for the overwhelming feelings walking the same grounds as those murdered, forced to work, being starved to death and those who liberated. The sights, sounds, smells I’m sure haunted their dreams. It was 30+ degrees out the day we went and walking the concrete corridor to the starting point I was covered in goosebumps. Our guide was incredible and left us with a closing I will not ever forget. We must never forget those who died or those who survived. May they all rest in peace

We had booked a tour that would pick us up at the hotel at 11am. The evening before, we received a msg that instead of 11am it was going to be 5.15am. There was no possibility to cancel the trip as this option was mentioned in their conditions. A cancellation from our side with refund was also not possible. So, there was no other option then accepting (or don't go at all). We had to find a night shop to buy some food stuff as we were fare to early for breakfast in the hotel. We were warned that at the premises, no food could be bought. According to the bus driver that picked us up, this was more or less standard procedure. This was a very big annoyance for us. Except for that, the trip was really impressive. We had a very good guide (young polish woman) who spoke English very well and was really involved in everything what happened there

Guide was great and everything was well organised. I really had the feeling of being chased through the camp. Don't stop anywhere or just look at as many people as possible through Auschwitz (1). I understand the routing, but for that reason it leaves little impression. It's simply too busy for that.

The tours were amazing. The experience in Auschwitz and Birkenau were both sad and shocking. The guide did a great job with this sobering subject. The tour through the salt mine was fun and light-hearted, which allowed some emotional recovery. The transportation was okay, with pleasant drivers. However, the 8AM start time was changed to 5:45AM, so we could make a 7:30 tour. The tour didn't start until 8:30, so they had to cancel the hour break for lunch. It was a long day with little to no food.

An excellent trip. The tone of the guide's commentary was in keeping with the nature of the camp and was very informative. The tour was very well organised and the guide was very friendly and helpful. We were provided with a packed lunch, which was much more substantial than I was expecting. I'm really glad I visited the concentration/extermination camp, because it helped me to understand in a very immediate and profound way the horrors that were inflicted upon the prisoners. The cruelty that mankind is capable of is terrifying. However, given the atrocities that occurred at Auschwitz and Birkenau, and the emotional impact of the exhibits and the camp itself, it is probably a trip you only want to make once in your life. A very memorable trip to an exceptionally important historic site of remembrance.

Trip was excellent but very tiring to do both tours on same day especially if not used to walking that much on one day. After all that walking, coach did not stop us in pick up point but further away - which meant more walking to our hotel

Very well organised! Kris the guide we had on the mini van was super! His English is very well pronouncdd and clear. He explained and showed us a video on our way. Also showed us the house of Rudolph Hess and took us to an extra part where deportees used to be stopped and a few people visit. Good idea to visit Auschwits2 first and then Auschwits1 to avoid the crowds. Highly recommend this. Thanks!

The trip was great. The bus picked us up on the near bus station and took us to Auschwitz 1 and later to Auschwitz 2. The ride was comfortable and the guide was really nice. We were also very satisfied with lunchboxes (sandwiches with hummus and with ham, apples and chocolate bars). We wouldn't change a thing about the whole thing :)

A little confusion over shuttle buses, but it worked out well. Our tour guide was excellent. She really knew her stuff and made the whole experience very exciting.

Communication with the company is very good - use What’s App. Transportation to and from is comfortable and punctual. The English speaking guide was well informed. She actually is from Oswiecim the town where Auschwitz-Birkenau complex is located. Her presentation was thorough and respectful.

obligatory passage when you come to Krakow, emotionally intense visit, our guide in French was remarkable. the only bad point is the intensity of the day, ultra fast, few breaks. . .you have to have the rhythm

The tour guides for both Auschwitz and the Salt Mines was extremely good, very informative.

it was a really early start (06:30 pick up) & I was dubious about the timing... we arrived at Auschwitz & it was fairly quiet. After the guided tour of Auschwitz I i figured out why the early start. Iwas very pleased we started early, there were thousands of people beginning their tour. We then proceeded over to Birkenow to tour that camp. It was chilling to realise the scale of the genocide that happened here. it is so important that the world NEVER forget what happened here & that we learn from it. i was very impressed with the way the guide & the museum cinvey the facts of what went on here. i would highly recommend this tour.

A magnificent excursion, it is not to be missed, although you are always running because the distances are long

Good visit, very well explained. on the other hand it is an area in full sun, to be avoided during high heat

A must do tour if you are in Krakow. Our tour guide was excellent.. very well organised tour and glad we went with the guide option.. our driver told us that on some tours people are just dropped off and then have to queue for ages to get on. Definitely worth the money and would highly recommend.

Added bonus of the museum beforehand and very interesting, especially hearing from the locals that helped with food and clothes for the prisoners. The self tour around auschwitz was great !!! Birkenau would have been a much better experience if there was about 30 more minutes at the site, as it’s very difficult to get to the gas chambers at the back of the compound and back with comfort. 1 hour is not enough to cover a much larger area than Auschwitz and take in the extermination camp fully.

Our transportation guide was timely. However they have a really bad set up for drop off and pick up. Once at the camp there are shuttles between the two museum sites…but our guide wanted us to come back to him and not use the provided shuttles which would separate us from our tour group. It would’ve been a lot easier if he just dropped us off and picked us up from the same parking lot. No reason to make things more complicated than necessary. He also said mix ups with the shuttle bus have happened before. Over all well worth the value but just a confusing system.