Customer reviews of tours in Italy

Very beautiful, the guide explain very well, and the gondola is very nice

It was ok. Wish we could have seen more. Seemed to be rush. Get your money and move on

Very good for the price it is, opposite of maybe the 100€ that ask you the private gongoliers, here you get probably the same experience for not even half the price. Plus in the end you get VR tour of how was Venice back in the days for free, so what can you ask more for? I definitely recommend this tour.

Amazing tour guide very knowledgeable and kind and gave us travelers tips and tricks.

Was a great experience, the walking tour and the bookshop was a great extra in the experience! 100% recommend!

Friendly and professional guide that gave us information and history throughout the walking tour. The gondola ride was the most exciting and fun experience. The 3d video interaction was also well presented and fun to join with.

Lovely guide who was very informative. Gondoliers were amazing and made you feel relaxed and comfortable for your ride around the canals. Excellent service highly reccommended

It is not really a guided tour. You spend 20-30 minutes virtual tour in the souviner shop. Was a bit disorganized at the start. The gandola was good, lasted 30-40 minutes. The tour guide stayed on the shore of the big canal and we heard her at the end of the trip. Ideally according to the booking, she should be on of the gendolas in front of us and explaining. Ear piece is sheap and keeps disconnecting. Over all the gandola ride was not very bad if you are after photos and new experience and box ticking.

we absolutely loved the gondola ride ❤️ the 3d experience before was amazing

Our guide Elizabeth was very knowledgeable and enthusiastic about sharing the history of Venice the tradition of the Gondola. The virtual reality experience at the end was very cool although my daughter’s equipment didn’t work so she missed out on that.

10-15 minute walking tour followed by approx 30 mins of gandola, the guide was nice and friendly. Must do in venice!

Our gondolier Alvise Marco was fantastic! He was very engaging & funny. I highly recommend this ride. We went down some side canal & ended in the Grand Canal. Stay for the virtual tour of Venice that is offered after the ride.

Easy to find the meeting point. Exchanged bar codes for tickets and then the boat left from directly behind the ticket office. The islands tour was really good, impressive to see the glass blowing and around 45 minutes to explore each of the three islands. The guide was great, explaining everything in multiple languages. A really enjoyable, well organised trip.

All islands were great in their own respect but Burano was excellent.

This is an activity worth doing. Amazing views in Burano and great glass structures in Murano.

The tour was well organized and run on time. The glass blowing demo at Murano was good and impressive although it felt a bit short. We had lots of time for some shopping afterwards. We had to skip the visit to Burano due to some time limitations we had. overall it was a great experience.

This was truly great experience and great cost! If you’re looking for a half day trip to the islands, this is definitely the one. Although you don’t get more then an hour / hour and a half per island , in my opinion , i don’t think you need more than that. Please make sure to study the meet up location Google maps prior to departure as it could be a bit confusing.

This tour is easy to book and very convenient to travel to the two islands- skipping the queues of the independent boats. That said, our two points of feedback are 1) it would be beneficial to have even 30 minutes extra on each island- even an hour more wouldn’t hurt in Burano. There just wasn’t enough time to experience it - walk around, have a casual gelato or pop into a shop. And certainly not have lunch without rushing. Also, the guide on the boat is impressively multi lingual and very kind- but it was a shame because we could not hear a single thing she said over the loud speaker with the muffled noise. So we missed out on the entire “guided” element while on the boat, and didn’t know what we were passing or what’s was going on.

Great wayup to see both islands, you spend about an hour on each . If you want to spend more time book a different cruise. Simple way to see both places rather fast .

Booked this trip for my mum and I - short city break to Venice. Well organised, and structured, and the guide - multilingual and approachable - made it easier to understand timings and locations at each stop. However, meeting point is quite a way from the actual boat so you do need to be able to keep up with the group for a fast walk over 3 bridges and waiting in the sun with no seating prior to this walk for about 30 mins. On the boat, large vessel, lots of seating inside and upstairs - mostly covered, and clean, well maintained, and well staffed - both helpful and supportive. The glass factory on Murano - particularly the demo - was amazing! A true artist and expert in his field!!! The factory shop was a little disappointing, as the prices were much higher than on the mainland. The island itself - Murano - is beautiful and well worth a quick wander around... though you don't have long to look before jumping back on the boat. Burano - beautiful to look at and again well worth a wander around...

Not enough time to spend on the islands and not very much info given out by guide as well as being difficult to hear

Good visit to watch a glass master make a vase and a little horse, then some time to enjoy Murano island. On to Burano to explore it for a wee while. All in all a good little tour

It was good. Our specific boat wasn’t too overcrowded so when we got to the glass factory there was plenty of room to see. The factory shop has some pretty hilarious pricing for products. Burano was beautiful. The tour itself was punctual. We had 30 mins free roaming in Murano and about 1 hour in Burano. For us it was enough time.

The boat took as on a round trip on smaller islands. Glass factory (and shop) and spectacular colorfull fishermans village

Very worthwhile trip. Small exhibit at the glass blowing factory on Murano and then around an hour on the island. then to Burano where you have 2 hours to explore (get lunch at this point) and this is a perfect amount of time to see the island and it's beautiful colours. Next to Torcello you get around an hour or so, again a perfect amount of time. It isn't massively clear to understand the points of interest that they point out on the boat. For the money you spend it is definitely worthwhile!

Murano part was spoiled by being captive in one shop and factory. We would have liked time to walk to all the shops, so the stop should have been another 1/2 hour longer. Technically one could have left the shop but there was no time, and you had to come through the shop again to get back to the boat. The other two islands were superb stops, and perfect as they occurred. Fifteen more minutes on Torello would have been icing on the cake.

Really nice excursion to visit Murano and Burano ! The guide Andreas is perfect, he can speak lots of languages. Really practical to be able to board and get off at Santa Lucia or Saint Marco. We also visited Torcello, but I think it isn't worth the detour. The time we could spend in Murano and Burano was not enough, it would be better to skip Torcello and lenghten the time in Murano and Burano. Burano is the best spot for gorgeous photos!

it was perfect! the times on each island were sufficient. only downside, the guide on the way back was not the same...very strange way of speaking and we didn't understand anything. the 3 islands are superb with a favorite for Burano and its colors! You have to climb to the top of the Torcello campanile, the view is magnificent

It's definitely a trip to do. But be on time or 15 mins early at every point! We looked at doing the half day trip but glad we didn't as we got much more time in Burano for a chilled lunch and walk along the island. There wasn't much to do in Torcello, but it does have history, and you can climb the church.

You see the three islands and they leave you time to explore them, personally I didn't pay much attention to the explanations on the boat but I really liked the boat, we left on time and came back sooner because the last island of the three didn't have much to see, something that I appreciate.

Good price for the itinerary. The islands are beautiful and full of history! People usually skip Torcello, but it is a great mistake! Torcello was one of the highest spots of this tour for me! The only remark goes to the sound system in the intern part of the boat: low level and people talking during the explanations made the listening a hard task for me and my group. Unfortunately we shared the boat with people that does not were properly educated and even interested in the explanations…

It was very good. The guide was there to answer any question and made it easy for us to know what to look for and where in the islands. My only advice to tourists who are not very interested in historical places to take the Murano and Burano without Torcello tours. Torcello is beautiful, and has it's own valuable attractions but different than what you find in Murano and Burano and not that family friendly. All together, it was a wonderful experience and I admire the punctuality of the tour including the transportation.

A bit difficult to find the tour manager as several groups from different tour operators were at the same dock at the same time...

Was a beautiful trip! Well worth the money! 3 beautiful islands and a great host who spoke I think up to 5-6 languages! Murano glass experience was amazing! Little tip! Walk out of the shop at the end of the tour and go to the local’s shops, literally 2/3 of what the factory tour is charging! Burano is beautiful! Make sure to visit Bepi’s house and try their biscuits. Torcello is so peaceful and pretty! Also the bell tower you can climb for €5 each! We didn’t realise that until we got there! The sights were gorgeous!

The tour was a lot of fun, our guide Julia was well versed and really gave us a lot of information and backstory of the locations we visited. The island were absolutely beautiful and the ride to each place was really comfortable too. Overall great experience and would definitely recommend to everyone that thinks of doing this tour!

Everything went well from departure to return and our guide was great. A very good guide who has a very good command of the history of these islands and who manages to switch between English, French and Italian. He was great, we loved our excursion.

It felt special and personal. Seeing the city from the water gave it a whole new perspective.

We loved it, although Gitero Dimitri had a lot to do with it, which we found very enjoyable and friendly

A gondola ride when in Venice is a MUST....everyone knows that. Our gondolier,Massimo, was very knowledgeable gave us all sort of info,the ride lasted 5 min. longer,which was nice,overall 10/10

Our gondola ride was perfetto! Primarily due to the excellent service and information we received from our gondolier!!

Beautiful sights and gondola. Water traffic was busier than expected but I know that can’t be controlled

Had a great 40 minute private gondola trip for just the 2 of us. Yes we could have done it cheaper if we had taken a shared gondola but we wanted a special romantic experience which it was. Our gondolier was superb talking us through the sites and buildings along the way. A special day.

Nice views and smooth ride, but I wish there had been some historical explanation or audio guide.

We loved watching the gondoliers interact — it added a real local flavor to the trip.

Meeting point was easy to find, instructions were clear and the staff were friendly. Great experience.

We booked a private Gondola which departed at St Mark's square. We arrived, queued a few minutes at the ticket desk andvthen went straight onto our gondola. Venice was really busy and I'm glad we prebooked as all other gondolas were sold out! There were others in Venice, nearer the station, however they went down the unknown little side canals, whereas we wanted to see the sights around St Mark's square. It was an unforgettable, albeit expensive, experience!

This ride made me feel like a true Venetian noble. Absolutely magical!

A beautiful and peaceful experience — gliding past the old palaces felt like stepping into a painting.

Excellent way to experience both Murano and burano in a day. Lovely guide in a group of 6 on a lovely boat. Would highly recommend.

We had a wonderful trip , with amazing guides x thanks from Ireland

Loved the extra time in beautiful Burano. Feel like me and my partner got good experience seeing both islands.

Excellent trip around the canals with a very friendly and knowledgeable guide. The electric boat is very good too. Highly recommended.

We had a wonderful time visiting both islands! The guides were very knowledgeable, helpful, and responsible. Definitely recommend this tour.

We loved it, the guide was really nice and had a lot of knowledge about everything.

The guide was lovely, informative and entertaining. It would be nice to have time to explore Murano but it was a great experience. The boat was fun

All aspects of the trip were very good. The Virtual Reality experience at the beginning was great, the boat trip with the guide’s commentary was really interesting. Murano glass blowing was fascinating and we had time for a stroll to see part of the island. Burano was simply beautiful and there was plenty of time to explore and to sit down for some lunch. Overall an excellent experience with a great guide and good value for money. I would highly recommend it to anyone

Excellent, such a good day out. Luigi was fabulous, would highly recommend this trip.

Had an amazing tour! Our guide had so many little stories about the islands as we were driving out, highly recommended to anyone heading to Venice

We loved our Murano/Burano tour. This was a unique experience. From the boat ride, to the glass blowing and lace-making demonstrations, to tasting the traditional Burano biscuits, it packed a lot of great experiences into one tour. Our tour guide, Marta, was wonderful! She was friendly, enthusiastic, and extremely knowledgeable about the history of Venice, the islands, and the lagoon. Thank you Marta!! We also had a skilled boat captain who did a great job of navigating the low tides. We would highly recommend this tour to anyone!

Enjoyed all of it! Everyone was wonderful from the ladies at the meeting point to Claudia our guide. A fabulous trip

Way to easy to pick-up the tickets and use them… truly it was the best way to transport in Venice, and I would use and recommend it again

Paying a single cost and knowing you would have unlimited use provided peace of mind for a first time solo traveller to Venice.

The tickets are easy to redeem. You will get a redemption code after order confirmation. Just head to the yellow ticket machine at every ferry station and insert the redemption code and you will get the ticket right away

Seemed to be really lucky , never waited very long. Once I got my head around the system, it’s easy to find where you are going.occasionally the boat was packed but always got on.

The waterbus and mainland bus pass made our travel in and around Venice extremely easy. Plan your activities to make the most of the card once you have activated it.

Well worth getting a multi day pass if your island hopping or want to get from one end of Venice to the other when the days are to hot to walk. We used the ticket to visit the Lido as well. So worth it if you plan on using it more than 3 times.

They can use more water buses, especially near the train station. We had to wait a long time and when we did get on one it was so crowded we could barely get off at our stop. You need to pay attention because they don't always announce the stops and when they do stop, it is not for a very long time.

I liked being able to get off the train and going right to the kiosk to get my tickets. There was a line for vaporetto tickets. It would have been cheaper to buy in person if I'd been willing to wait in line.

It was a great help as I am partially disabled and use two sticks to get around. Walking the length and breadth of Venice and enjoying the city would have been impossible without the pass.

Very easy to get on and off. The instructions to pick up the tickets at the kiosk could be a little more clear. There is 2 bus stations at the train stop without kiosks prior to finding the third station which had the pickup kiosks. Learning the lines was a bit confusing as well, a bus guide would have helped.

Super easy to use - we had a great day on the water exploring the islands! Would highly recommend.

A great way to get around although if seated the windows are filthy so you can’t enjoy the views.

I loved the 15min commentary prior to the ride and wish that was longer. The boats seated 4 so we were with another couple. The Gondolier smiled when he saw us taking selfies that he was in the background on, so cute! Great value for the money

If you want a quick gondola ride and nothing else, this is the right one. Takes a little turn into the canals (not under the Rialto Bridge). 30 minutes and then it's done but that's what I wanted.

A very nice moment! Our gondolier was very kind and told us about the major buildings and other interesting things. A unique experience!

It was a great experience. Venice is a place you should visit at least once in your life, and I recommend taking a gondola ride to enjoy the city. However, although the meeting place was easy to find, I was a little worried until the guide arrived because I didn't know where to go afterwards (thank goodness I waited at the ticket booth). It was a great experience, including that!

The gondola ride was amazing. Emma was really helpful with her insights on the history of Venice. The entire activity was conducted professionally

The journey was with strangers, as expected less than 30 minutes and mass processing

The view of the many beautiful houses, the beautiful weather and good lighting conditions and the tranquility of the small canals.

Other than the fact it was raining heavily, the experience was perfect, definitely recommend!

Go extra early to locate the place where you have to meet up. The guide was very nice and knowledgeable.

A short and well-priced tour. It's worth it for those who don't want anything grand, but want to do this must-see tour in the city.

I do not have anything bad to say. The glass maker experience was cool. I went on a beautiful day, nice weather, not to crowded, Mid may time frame was a great choice.

We had booked a German-speaking guide, but were only given English-speaking guides. You can't really call them guides either. The guide took us from the ticket office 50 meters away with all the other tourists. The trip on the Grand Canal took exactly 5 minutes, after which we were pushed through "side streets."

We chose a private tour with a guide to the island of Murano, and it was a very pleasant experience, a far cry from group tours. Our guide took the time to tell us about the history of Venice and we visited places far from the tourist crowds. We stayed in Venice for four days, and this outing was by far the best. Grazie mille!

Annamaria gave us wonderful insights into Murano. Very exciting, informative and personal. Thanks very much!

Beautiful experience! They have fully adapted to our needs. The guide, exceptional !!!

Katia is an excellent guide. Interesting and available. The visit was superb. A good time with the family that we recommend

Already on the boat trip by taxi to Murano, our guide Giovanna explained a lot of interesting things about Venice and the origin of the glass manufactories. The private tour of the glass factory was very impressive and informative. Due to the special Corona situation, the four of us were the only guests, which meant that we were looked after extremely courteously and personally. The subsequent stroll with Giovanna through Murano with a visit to two churches in which pictures by old masters were hidden on the walls, the onset of flooding due to the tide and the many stories that Giovanna knew to tell us about Murano and Venice rounded off our private tour away. A very successful trip!

Fantastic tour with Giovanna, an extremely nice, hard-working Venetian woman who speaks perfect German. Very well organised, extensive and interesting information about Murano and the history of this small island. Lots of new impressions and, above all, good memories. Absolutely great and highly recommended! We (Nina and Jürgen) say thank you dear Giovanna

We were with three children aged 4 and 6: the guide was very patient and was able to involve them! Absolutely positive experience.

we had a guide keen on history and we were only two people so privileged visit, on the other hand a little light content: a demo in a single glassware (where we spent most of the time visiting the store with the seller on our heels) + visit to the basilica, the rest of the island is apparently not planned in the program (too bad!) .. but very helpful guide in any case (to help us find the right shuttle boat to leave )

Outstanding visit. The guide Giovanna made us feel at home, prepared and professional. The whole visit is an unmissable emotion to give to yourself and your family. Exceeded our expectations

Tour started late due to misunderstanding between booking agent and vendor with regards to starting location. Transfers were smooth back-and-forth to the island nice boats. Tour guide was helpful and pleasant.Actual glass presentation was short due to late start and not made up for. Children struggled to view during the last show as we were last to arrive and given a poor table. Walking tour transition to time share type sales environment when we entered into private gallery. The gallery sales people, Clyde our kids withdrawing materials and candies to make their sales approach more effective. Became clear we were expected to make a purchase in order for the tour to proceed which we’ve originally did. Ended the tour with a five minute walk on the streets and a boat transfer back.

Our guide David was exceptional. So many interesting pieces of history, personal stories and insights. It was like spending the day with a local friend.

Had a wonderful tour with Gabriela. Thank you for the many beautiful impressions from the island of Murano!

It was a great tour. Wonderful value for money experience. Very well organized the information shared by the guide was very interesting, the time allowed in each town was more than enough

Very nice demonstration at Murano glass factory , but that's it, no factory tour, only the shop. Beautiful experience exploring Burano. Rather sad at depopulated Torcello Island.

Really nice excursion to visit Murano and Burano ! The guide Andreas is perfect, he can speak lots of languages. Really practical to be able to board and get off at Santa Lucia or Saint Marco. We also visited Torcello, but I think it isn't worth the detour. The time we could spend in Murano and Burano was not enough, it would be better to skip Torcello and lengthen the time in Murano and Burano. Burano is the best spot for gorgeous photos !

The information given by the multilingual guide was clear and interesting to know. The islands are a must see, Burano being the most picturesque with its brightly colored houses. The boat ride is comfortable. The free time granted on site allows you to wander the alleys while admiring the very nicely stocked local shops.

We walked along the narrow streets and admired the work of the craftswomen who create lace products. We spent more time on the island of Burano enjoying its charm.

It was a great way to see the culture and history of Venice and the surrounding islands. The glass demo was interesting and a must . The coloured houses in Burano are eye-catching and the story behind them light hearted. With quaint restaurants, for a light bite and a glass of wine. Spent approximately an hour and half at each location.

The guide was amazing and narrated everything in 5 languages all day! The weather was not great--rainy and cold--but that could not be helped. I understand that we were trying to take in a lot of sights in one day, but it did at times feel very rushed.

The best €25 I ever spent! Amazing day trip to 3 gorgeous little villages! Perfect amount of free time in each place, the day flies in! Like other people have said, don't buy anything in the glass factory, things are much cheaper in the shops. Really nice big boat, with an option to sit inside or outside.

The educational visit on the manual processing of glass in artisan ovens is interesting. But I don't understand why the shop is induced in internal shops with very high prices, even in the shops in the internal square of the town. The paradox is that in the bazaars along the route to Venice in the Rialto bridge area, the prices of Murano glasses, identical to those we bought on the island, are 3 euros lower per piece. One out of five would come free. What a disappointment!!!

The first 2 islands were very nice, the last one was not much (a church on an island) There were also people who did the 2 islands tour, I would recommend that to people. A visit to the glass museum is an absolute must as far as I am concerned, but I have not seen a tour in a glass factory (they must mean the museum, but you can visit it at your own expense and opportunity)

Perfect tour for us .. the right combination of guided information and free time. Highlight was Burano, would go back to explore more.

The excursion to the lagoon gave us the opportunity to enjoy the beauty of the islands of Murano, Burano and Torcello. The boat ride through nature was breathtaking, and a stop on the island of Murano allowed us to see the glass making process and learn about the art of glassblowing.

Our tour guide Beatrice was very friendly. We asked for the tour in French and she was able to speak to us very fluently. she had good knowledge about the history of Venice and the gondola. The gondola ride was very fun and finished with a VR presentation of Venice. The gondolier’s were helpful for people that need help coming in and exiting the gondola! 100% recommend!

A must do in Venice. Very educational and a great experience. Our tour guide Beatrix was amazing with explaining everything to us and ensuring we had a good Gondola ride. I would recommend.

10-15 minute walking tour followed by approx 30 mins of gandola, the guide was nice and friendly. Must do in venice!

A 5-minute walk with some interesting explanations. About 30 minutes by gondola. The tour is pleasant and allows you to disconnect while enjoying Venice from its canals.

La experiencia del tour fue excelente, pero lo que realmente marcó la diferencia fue la atención que recibimos de Aurora. Por un retraso en nuestro vuelo, llegamos tarde a la actividad que teníamos reservada y pensamos que ya no podríamos participar. Sin embargo, Aurora nos recibió con una enorme amabilidad y se tomó el tiempo de ayudarnos a conseguir un lugar en el siguiente grupo, aunque no era el que correspondía a nuestro horario original. Su actitud fue sumamente atenta, cálida y resolutiva. En un momento de bastante estrés para nosotros, su forma de tratarnos nos dio mucha tranquilidad y nos hizo sentir cuidados. Gracias a su gestión pudimos disfrutar del tour y no perdernos la experiencia. Es muy valioso encontrar personas como Aurora, que no solo hacen bien su trabajo, sino que lo hacen con vocación y cariño. ¡Un agradecimiento enorme para ella!

Everything was fine. The guide was super friendly and the experience was wonderful.

Fantastic trip, really enjoyed the narrow street canals into the Grand Canal. Bit extra time would have been great though but defo worth the money

A great little walk on the way to the gondola. The ride was fantastic and just so cool!

The guide was excellent. He gave us lots of information about the history of Venice. My only gripe would be to say he walked very fast and some people struggled to keep up with his. Perhaps this needs to be taken into account. The Gondola ride was beautiful. Very relaxing but it could have been even better had the Gondolier even so much as made eye contact with us. Had he been just a little bit cordial we would have given him a tip. That is not the fault of the guide or the tour company so overall this was a good activity

I was hoping to have commentary whilst IN the gondola but our guide Ellen was most excellent while walking around the city. Knowledgeable and professional and fun.

1/2 heure de gondole sur l’heure annoncée Partage de la gondole avec un autre couple Sinon bien

Excellent, well organized good attention, good audio system, GAIA, excellent guide and the perfect finish a 3D experience of the beginnings of Venezia..great job!!!!

A pleasant activity that allows us to appreciate the islands of Murano and Burano in a short time.

Definitely worthwhile taking this trip. It was very busy and we were kept waiting in a queue on the dock in the hot sun for over 40 minutes before we boarded and left for Murano which wasn’t great, felt like cattle, but glad we didn’t bail as we enjoyed our day, especially Burano

It felt very organized and we enjoyed that aspect of it. We found the tour informative and thoroughly impressed with the guides handle on multiple languages. We did not know what to expect for the islands but really enjoyed them and the time allotted at each location, especially with the warm weather . We had expected to be dropped back off at a sorting point so we were surprised to be dropped off at St Mark's and have to figure out our way back to our starting location. Once the boat docked,we had intended to tip the guide and get some instructions from her, but she was the first to get off the boat and took off right away.

Really well organised and Nicole’s commentary was great on the boat. The glass blowing demonstration was amazing and definitely recommend doing it. Lovely half day trip overall.

We loved the glassblower's performance; it was fascinating to watch. The shopping time was very short. The same goes for Murano, a cute little island but too little time to shop. Otherwise, the boat ride was very pleasant and the guide was very friendly.

it's a very well run business. the crew onboard are extremely helpful and friendly. I highly recommend this company for your boat trip to Murano and Burano. grazie mille!

Beautiful islands, the guide told us so many things on the way! Excellent

activated super very good guide. everything was impeccable thank you very much

The trip was absolutely worth it especially to visit 2 lovely interesting little islands. A big thankyou for the lovely Nicole for making the trip extra special with her interesting commentary and friendliness 😁😘

Confusion with which boat and where to queue on a very busy quayside. Boat should have departed at 10.30 but was late and didn’t leave till 10.50. Guide could not be heard over noisy engine. Not much to see in Murano other than glass factory and a few shops selling the same. Burano was stunning, picturesque coloured houses with some amazing shops, restaurants and bars

Very interesting trip, the Murano glass factory is practically an art museum. There are beautiful and unapproachable pieces. It's a shame about the short time available, only an hour, Burano is also enchanting. Explaining everything to 100 people in 4 languages is not easy, perhaps it should last an hour more. However, the final judgment is more than positive..

The trip was absolutely worth it especially to visit 2 lovely interesting little islands. A big thankyou for the lovely Nicole for making the trip extra special with her interesting commentary and friendliness

Very nice experience, friendly guide and a neat and clean gondola!

We had a very enjoyable gondola ride (one and only as newlyWeds) with our guide. Luckily the weather was perfect and the guide told us interesting facts about the different historically significant buildings along the canal as we passed them. The trip felt like the perfect amount of time for a short afternoon activity after we toured the Basilica and Palace all morning.

A lovely 30-minute escape from the crowds. Highly recommend for couples!

It was an amazing tour with many interisting information about Venice given by the gondoliere. Thanks so much.

We passed by the Peggy Guggenheim Collection — amazing to see from the water!

Beautiful Gondola ride however not much of a guide & lots of traffic however memorable & special

It was nice to have a reservation and not have wait. Nice tour of the canals.

Excellent Simone was great highly recommend. Great location to board gondola.

We had so much fun despite the cold weather. Our gondolier was very friendly and informative.

Lovey experience that you can’t miss out in Venice. Having a private gondola was very much worth it, and going in the early morning gave us a much better experience. A shout out to the great captain of the gondola we had, very engaging and friendly!

We were early and they happily accommodated us. Everyone was very helpful and kind. Nice trip!

Amazing - a must in Venice. The location was easy to find and the gondola ride was fantastic. A very friendly Gondolier. We arrived really early as we were in the area but the Gondoliers said it was no problem and they took us there and then.

Tour guide was knowledgeable and passionate about the islands. A few hours isn't enough to take in everything but its a great start.

A lot of people for the tour, but I do have to say. For as many people in our tour group and the other one that meet at the same time. It was well organized and a pleasant experience.

Excellent time spent with our guide. We discovered streets where we had not ventured alone. Very good explanations that allowed us to discover Venice differently. The boat ride was a plus for us as we had only done one before. This walk allowed us to see other points of view because we started from another place but no comment from the guide.

Great variety of historical information away from the more touristy spots provided by the guide on the walking portion.

Boat ride to the islands was fabulous and we learnt some interesting history on the walking excursions.

The tour was very interesting. The guide told us lots of interesting things.

Informative guide. Humorous and knowledgeable. Learnt so much about Murano and Burano

Nice introduction to our arrival in Venice, I highly recommend starting with this activity

A wonderful guide who knew how to transmit to us all the subtleties of this magnificent island

A little hard to understand the guide because of the accent. But she was very good anyway. What she had to tell was very interesting. And she had a good sense of humor. All in all a very good experience. I absolutely love Venice.

There was some slight confusion at the meeting place as they had 2 different tours. Our guide was OK but there wasn't a lot of "content" in the tour and her English was a little broken, but understandable.

The trip to Burano and Murano was the highlight of our trip to Venice. Emma was amazing with all of her insider information! Highly recommend.

Emma was fantastic! She was knowledgeable, fun, and made sure we were able to see and do exactly what we wanted. Her knowledge of Venice as well as Murano and Burano was very good and her English was excellent!

The tour guide and her assistant were excellent, couldn’t have been better. They programmed the tour to our desires, perfectly!! Very supportive informative and always at our fingertips. Everything about the tour was most marvellous💙💜 thank you.

Our guide Tobia Navarro was excellent. Picked us up promptly at the hotel. He was very passionate about Venice and answered the many questions we had. Murano glass was amazing and we purchased some glass made by the master who was doing the demonstration. My husband was desperate to try green crabs but we couldn’t find a restaurant who did this dish. Tobia rang round some restaurants while we were on the glass tour. He found one on Burano and very kindly booked a table and reserved the dish for us After a very interesting visit to the lace making, and yet another purchase, we had the most fantastic meal and the crabs at Restaurant Galuppi. Our trip ran over its time but this was not an issue for Tobia. He was very laid back and an excellent guide. Private tour avoids the crowds.

The activity was excellent, it will remain as one of our best memory from Venezia. Emma is a friendly host which speaks English but also French, she gave us interesting pieces of information on her city, the culture, the food and of course the different islands of Venezia. Transportation was really well organized, it was so nice to have a private and fast boat when we could see that the other boats were so crowded with people. Murano and especially Burano are definitively places you would want to see if you have at least half a day to spare while visiting Venezia. These are quite unique and beautiful places.

no improvements. went like clockwork, wonderful, knowledgeable guide. pretty close to perfect.

Emma was very nice and informative. we had a nice trip to Murano to the glass factory and Buramo to see the lace

Jasmine was a perfectly delightful guide, full of information and perfect English.

Our guide Emma met us at our hotel and took us to a private water taxi. We toured the glass factory in Murano, then took the taxi to Burano. She showed us around the town, including lace making and Burano biscuits. Then we had a bit of free time to explore Burano and relax before we boarded the water taxi back to Venice and our guide walked us back to our accommodation. Our guide was friendly, funny and knowledgeable and the whole experience was fun. The price wasn't much more than the cost of just the private taxi on its own. Highly recommended!

Absolutely wonderful. Highly recommend this trip to anyone, including families with teenagers or older.

Emma, our guide was absolutely amazing. We've done a few tours across the globe and none have made us feel as 'at home' as this. While the tour sights themselves were magical, it was definitely the guide that was the Cherry on top. The glass blowing demonstration in Murano was awe-inspiring and exploring Burano on foot after was the perfect addition.

Super impressed. Had a wonderful experience seeing Burano and Murano that we never could have created on our own. Our guide Emma was a wealth of information and so fun to work with. She told us so much about the stops on the tour and about Venice in general. Would very highly recommend.

The walking tour was great and our guide was very friendly and knowledgeable. The area was extremely busy as it was Carnevale, but still very enjoyable. Would recommend.

Great trip. Loved the tour guide, Chiara - she was knowledgeable and did a great job. Loved the gondola ride - our only comment is that it would have been nice for the gondoliar did a little commentary. But we still had a great trip. Overall highly recommend the trip for the price.

This was a fun walking tour of Venice. The streets can be like a maze, so it was helpful to have a guide. Our guide (I forget his name) was very funny and personable. Very dry sense of humor, which I loved. And the gondola tour is fun. It’s something that you kinda just have to do while in Venice.

We took this tour to see things other than Doge’s Palace and St Mark’s since we would be seeing those on another tour. And that is what the tour was - small backstreets with stops at interesting attractions with informed commentary from our guide. My only complaint is the audio device has poor sound quality which made it hard to understand the guide. It was better to not use it and stand near the guide whenever possible.

The tour was great! We walked (a lot!) and explored many roads, pontes and campos. The guide explained the History of the city and also the History behind the Monuments. We had almost 2 hours break before the gondola ride, and that was not expected. By the time we Started the gôndola ride, it was already very dark.

Learned a lot about the town and saw a lot of interesting spaces we wouldn’t have seen on our own. The guide was very funny!

Guide was excellent but gondola was said to be half hour but was only 20mins if that!, all seemed rushed.

Had a great experience and would recommend it to everyone who wants to learn more about the process or trip

A nice short orientation to a small section of Venice. The pace is fast with the guide walking a talking. Loved the history and the details about how people manage to live in the city especially when it rains!

Really informative guide with interesting facts. Small group in a busy environment but helped by the Bluetooth communication. Frederica was knowledgeable and passionate about her city.

Had a lady she was amazing so polite answered questions news lots of the history absolutely brilliant the the gondolar ride was beautiful had a man with blue shades exquisite sailor thank you so much for the experience will be recommending thanks again

Definitely must do as we learnt so much about the history of Venice and got to see snippets of this incredible labyrinthine that only a local would know! Our guide, Fredericka, was wonderful'

It was lovely but poured rain Careful of pick pockets as my friend had her phone stolen shortly after getting off

Transportation to the activity was us walking there, and that was fine! Google maps came in very handy with the winding walkways and narrow alleyways. Our tour guide was very pleasant and told us a little bit about the history of the city and the special sights to take note of.

Had a great time, excellent guide, made us all laugh was there with my daughter and 12 year old granddaughter

An evening Gondola ride is a must do in Venice. It was fabulous to appreciate the grandeur of the Grand Canal and then slip down the quieter canals under the stars. Our Gondalier was fabulous telling us stories and pointing out things we may have missed.

Little bit of a wait but only 10 mins. Was 30 mins and most enjoyable. Can’t fault it and we loved it. They also took photos for us on my phone.

Excellent Simone was great highly recommend. Great location to board gondola.

Loved being able to take photos and film other gondolas passing by. Especially under bridges!

Great guide but the boat is a lot weathered … all in all a fantastic experience !! We would highly recommend!

the activity was as expected. the boatman spoke a little about the sights and kept quiet most of the time which is my preference.

Our gondolier Matias was really good we was whistling and singing a romantic song. When I told him how good it was he looks for the original song and put it on his phone. it was magical like our of a movie. we was also letting us know about the city it was very entertaining a perfect activity for my honeymoon ❤️

A brilliant 30 minute gondola experience, our guide was great too

It was short but really nice, Frederico as our guide was pretty good and funny, he pointed out every landmark we passed trough and greeted every gondolero passing by. Very enjoyable experience.

We had some trouble getting to the location because we didn't know we had to take a taxi from outside of Venice which made us late. Ultimately, it was our fault for not doing more research, but we would have appreciated a bigger heads up in the directions for those who were not already in that area of Venice. Otherwise, it was a great time and we enjoyed ourselves!!

We signed up for a gondola tour. Did not realize there would be another brief tour as we walked to the gondola docks. That was ok, but our primarty reason was to take a gondola ride. We enjoyed the gondola ride, however there was no interaction with the gondolier. Personally was not looking to be entertained by him or have an extensive conversation, but not even a welcome, hello or thank you.

This was an amazing experience with a group of friends.Its a must when your visiting venice and great photo opportunities when on the gondola boat.

This worked well for me as a solo traveller as the usual prices meant it wouldn't have been an option for me on my own. Bit of a guided tour on the way to the Gondola ride which was quite serene once we were on our way. A bit of waiting around so you need to allow a couple of hours taking everything into consideration. The gallery at the end was well worth staying for, you really felt that you were there and had gone back in time with the 3D experience.

The Gondola ride was a unique way to see the city. They were very kind and accommodating. We will definitely do this again on our next trip to Venice.

Lovely ride, we had a good time. Marta Boccato was great guide. We were also lucky with the weather.

Great experience. The gondolier was very knowledgeable and friendly Wish I had more time for a longer excursion.

Experiencing Venice from a different perspective, from the canals, was a must do! Emma our guide gave us some extra info about Venice and the history of Gondolas, which was really interesting. Ending with a VR tour taking you back to the 15th century was quite entertaining.

Great short walking tour, followed up with a scenic gondola ride and then a tour into yesteryear with virtual reality goggles.

It was amazing, magical. Beatrice Da Ros was our guide, she was very sweet & explained everything and walked us through the streets of Venice. I highly recommend it to everyone.

The gondola ride, coupled with the expertise of the tour guide, brought the waterways and architecture to life!

Got's to do yes or yes super nice experience relaxing great view from the Grand Canal... Wife loved it

Our Gondola guide was super nice, offered us cover in the pouring rain/hail. Super easy to find the starting point. He took us down quiet canals and was extremely kind, glad we did it but probably wouldn’t do a second time.

It's a good experience for a 1st timer who want the freedom for picture opportunities, but if you want to see the more exciting things then this may not be for you.

Loved traveling through the peaceful canals. The boat ride was shorter than the advertised 30 minutes.

A very pleasant experience! I feel like it's a "must-do" if it's your first time visiting Venice but not something you need to do over and over again. Our gondolier was knowledgeable and nice and gave us great insight into the city as we traveled through the canals. It was very hot when we were there and they had umbrellas for us to help keep the sun off.

We went with our family including 3 adult children. The ride was excellent and our gondola driver was friendly and informative. We would highly recommend. We went at 7 pm which was a great time to go and less crowded.

We had a great time seeing the city from the water! Learned a ton about how the canal traffic works and about the history of the city overall. Such a lovely time with parasols and all.

Such a serene experience! The scenery and architecture are beautiful. The tour guide was so knowledgeable and friendly, we would definitely recommend this tour.

Perfect! Easy location to find. Our gondolier was respectful, courteous and knowledgeable. He was very personable and made the experience a perfect one!

It was my dream and it didn’t disappoint! Jake was a great gondolier and chatted all the way! I paid for an hour and we did a mix of both the grand canal and the more peaceful canals which was brilliant! The weather was awful in the morning and they kindly delayed until the afternoon where it was beautiful sunshine! A truly memorable time on my birthday!

Our guide was amazing and very knowledgeable about Venice! An amazing private gondola ride! I wish it was 45-60 minutes for the price but overall we will only do this once and it was a great time.

Our guide was amazing and very knowledgeable about Venice! An amazing private gondola ride! I wish it was 45-60 minutes for the price but overall we will only do this once and it was a great time.

The gondola tour was good and nice to be in the quieter canals on the island. Boat was nice and guide was welcoming but didn’t tell us anything about the island while on the tour

Captin was very cooperative, kind, and welcoming. He provided with short tour trip in the way to the hotel also explained most of the buildings in the way.

Very good service Easy to find, and luggage was handled right to our hotel

Very smooth ride. Got to see parts of Venice that we were not able to schedule for walking tours.

it was quick and got me to my Apartment in no time, it was supposed to be shared but I was the only on onboard. Definitely recommend for trip in Venice.

We were the only people on our taxi so we had the whole James Bond experience. Our driver was wonderful and dropped us right at our hotel door. Definitely do it - the Vaporettos are so crowded!!!

It was a beautiful experience, short ride but very grateful for the beautiful trip. Friendly driver, there was difficulty with the language barrier on our behalf. We were to get on ride #29 and I thought the boat driver called our name at the dock but I think it was another party. The drivers did a great job pivoting guests and letting us stay on the boat as they pulled out of the dock and he left us off at the canal closest to our stop. May suggest offering mini chalpagne toast upon boat arrival. We got a quick photo before having to hop off the boat, it was rocking ride in..Rainy and overcast with some rough waters hit they did a great job navigating and getting us closest to the dock and safely. Great experience into Venice. I would highly recommend taking private taxi, limo on the water. This was worth the $ and experience. Pics don’t do it justice, better then expected!!

great ride, was a bit busy so had to wait about 10 minutes for a taxi. a bit confusing on where to go to book the taxi as couldn't see any signage. we ended up with a private taxi

Very easy to find outside Venice train station, staff at desk were informative and efficient . Very helpful. Would use again for sure.

We booked a water taxi from outside the train station in Venice to take us to our drop-off destination, and overall it was an excellent experience. The only small issue was that the ticket didn’t specify which pier to wait at, so we had to pop into the information office for guidance. The staff there were extremely helpful and even phoned the water taxi company directly — within two minutes the boat was at the meeting point to collect us. From then on, everything ran smoothly. The taxi ride itself was very comfortable and calm, moving at a slower pace that allowed us to really take in the sights, sounds, and atmosphere of Venice. It gave us a wonderful first impression of the city. The crew were also really helpful with assisting both me and my husband in and out of the boat, which we appreciated. Although we were told we might share with up to three others, on this occasion we had the water taxi completely to ourselves, which made it feel even more special. Overall, excellent.

Valentina was a great guide. Great pace and lots of great stories and information.

The tour was very informative, but the weather was not great and the Rialto Bridge was mentioned but not visited

Nicoletta was extremely nice and made the tour interesting and exciting despite the rain and a little flood. There were also some tips at the end. All questions were answered. Any time!

Góndola tour was ok except fife the guide that didn’t have a umbrella or stick to see were she was. Too many people around in carnival. Ease to get lost

A superb walk. And the guide was very good and very well explained

The tour was great. the equipment sometimes didn't work for the guide but she fixed in seconds. well done Valentina. very informative fun tour. loved learning about casanova and seeing where he was born.

I discovered part of Venice thanks to my guide Valentina. I appreciated.

The tour was bilingual (German/French). But our guide solved that well. We saw corners that we would never have found otherwise. Time was a bit short because some participants had booked a gondola ride afterwards. Overall recommended.

Francesco was very knowledgeable about Venice past and present. He was a very engaging guide!

Silvia was a very knowledgeable and pleasant guide, my friends and I really enjoyed this tour of the less touristy parts of Venice, definitely recommended

Le fait d être en visite privée, une guide très aggreable et qui a été à l'écoute de nos envies. elle nous a amené en dehors des lieux habituels et il sont bien plus agréable à voir que la place san marco.

Our guide was excellent The only suggestion for improvement would be to have groups who all spoke the same language. The fact that half of the tour was in a language each group didn’t speak effectively meant that half the commentary was not relevant Otherwise we thoroughly enjoyed the walk Thank you