Customer reviews of tours in Italy

great ride, was a bit busy so had to wait about 10 minutes for a taxi. a bit confusing on where to go to book the taxi as couldn't see any signage. we ended up with a private taxi

Captin was very cooperative, kind, and welcoming. He provided with short tour trip in the way to the hotel also explained most of the buildings in the way.

Very smooth ride. Got to see parts of Venice that we were not able to schedule for walking tours.

Very good service Easy to find, and luggage was handled right to our hotel

it was quick and got me to my Apartment in no time, it was supposed to be shared but I was the only on onboard. Definitely recommend for trip in Venice.

It was a beautiful experience, short ride but very grateful for the beautiful trip. Friendly driver, there was difficulty with the language barrier on our behalf. We were to get on ride #29 and I thought the boat driver called our name at the dock but I think it was another party. The drivers did a great job pivoting guests and letting us stay on the boat as they pulled out of the dock and he left us off at the canal closest to our stop. May suggest offering mini chalpagne toast upon boat arrival. We got a quick photo before having to hop off the boat, it was rocking ride in..Rainy and overcast with some rough waters hit they did a great job navigating and getting us closest to the dock and safely. Great experience into Venice. I would highly recommend taking private taxi, limo on the water. This was worth the $ and experience. Pics don’t do it justice, better then expected!!

We were the only people on our taxi so we had the whole James Bond experience. Our driver was wonderful and dropped us right at our hotel door. Definitely do it - the Vaporettos are so crowded!!!

Very easy to find outside Venice train station, staff at desk were informative and efficient . Very helpful. Would use again for sure.

We booked a water taxi from outside the train station in Venice to take us to our drop-off destination, and overall it was an excellent experience. The only small issue was that the ticket didn’t specify which pier to wait at, so we had to pop into the information office for guidance. The staff there were extremely helpful and even phoned the water taxi company directly — within two minutes the boat was at the meeting point to collect us. From then on, everything ran smoothly. The taxi ride itself was very comfortable and calm, moving at a slower pace that allowed us to really take in the sights, sounds, and atmosphere of Venice. It gave us a wonderful first impression of the city. The crew were also really helpful with assisting both me and my husband in and out of the boat, which we appreciated. Although we were told we might share with up to three others, on this occasion we had the water taxi completely to ourselves, which made it feel even more special. Overall, excellent.

Scheduling this private water taxi was one of the best experiences I’ve ever had. The guide, Giorgia, met my friend and I at the train station and navigated us and our luggage through the area. The young water taxi driver assisted us with our heavy luggage and boarding his beautiful boat. The Grand Canal was bustling with all kinds of boats and gondolas. A pleasure to be escorted to our hotel in such a grand fashion! The cost was minimal compared to the lovely experience!

Very good service and excellent communication from beginning to end. Very nice way to come into the hotel from the train station without any hassle and guide meets you at the station and organises everything.

Excellent service. Guided us all the way from the train station to our accommodation.

The best way to transfer from the train station to the hotel! Francesca met us on the platform and was so friendly and welcoming. She even took pictures of us with some of the sights in the background while we were on the water taxi. Very highly recommended!!!

Francesca was AMAZING! She literally went above and beyond. We were fortunate to have her when we arrived and left Venice. Don’t hesitate to book this, it will make your trip 1000% better.

The perfect way to start your Venice adventure. I cannot recommend this service enough. From our greeting at the train station, to their assistance with our luggage to the water taxi it was second to none. When we arrived near our hotel, our guide helped with our luggage and escorted us directly to the hotel. I wouldn’t use any other service. Thank you

It was super easy being greeted by a guide and not having to fight the crowds

It was perfect!! Even walked us to our Airbnb which was so appreciated!! Thank you again!

You can’t go wrong booking this private transfer. Everything is handled for you and the guide is there to pick you up and help navigate everything! Don’t hesitate to book this, you won’t be sorry.

Amazing tour guide very knowledgeable and kind and gave us travelers tips and tricks.

Our guide Elizabeth was very knowledgeable and enthusiastic about sharing the history of Venice the tradition of the Gondola. The virtual reality experience at the end was very cool although my daughter’s equipment didn’t work so she missed out on that.

It was ok. Wish we could have seen more. Seemed to be rush. Get your money and move on

Really enjoyed it but suggest making it a little longer so we have time to wander in Morano

Very good for the price it is, opposite of maybe the 100€ that ask you the private gongoliers, here you get probably the same experience for not even half the price. Plus in the end you get VR tour of how was Venice back in the days for free, so what can you ask more for? I definitely recommend this tour.

Such a fun way to see the city! The gondola ride was really special! Everyone involved was knowledgeable and kind. but i wanted a little bit longer

Very beautiful, the guide explain very well, and the gondola is very nice

The Gondola Ride experience was great, and was accompanied by a short walking tour before and a VR experience after, which gave a good insight into the history of the city and grand canal. We just wished the gondola ride could be a little longer, but at this price point it is certainly worth every cent.

Was a great experience, the walking tour and the bookshop was a great extra in the experience! 100% recommend!

The time in the gondola is quite short, it's a shame and our gondolier didn't have the typical outfit but the ride is nice. In addition, the initial visit in the streets of Venice with the guide and the experience with the virtual reality headset was rather nice

was not expecting a vr experience along with the ride it was incredible and the music and atmosphere was just heavenly

we absolutely loved the gondola ride ❤️ the 3d experience before was amazing

Excellent boat and heated, friendly and adequate guide available. Beautiful demonstration in Murano, Beautiful Burano, Torcello to see. For the small difference in price, the tour of the three islands is always convenient since it offers more time to visit Burano than it deserves.

The tour was a lot of fun, our guide Julia was well versed and really gave us a lot of information and backstory of the locations we visited. The island were absolutely beautiful and the ride to each place was really comfortable too. Overall great experience and would definitely recommend to everyone that thinks of doing this tour!

Really nice excursion to visit Murano and Burano ! The guide Andreas is perfect, he can speak lots of languages. Really practical to be able to board and get off at Santa Lucia or Saint Marco. We also visited Torcello, but I think it isn't worth the detour. The time we could spend in Murano and Burano was not enough, it would be better to skip Torcello and lenghten the time in Murano and Burano. Burano is the best spot for gorgeous photos!

It's definitely a trip to do. But be on time or 15 mins early at every point! We looked at doing the half day trip but glad we didn't as we got much more time in Burano for a chilled lunch and walk along the island. There wasn't much to do in Torcello, but it does have history, and you can climb the church.

The pier was very easy to find as the instructions are so clear. The guides were great, not a lot of information but it was also nice to just sit and enjoy the views from the boat. Murano was great, if you want to shop, there are plenty more glass shops in the town, and it’s much nicer shopping outside. Burano was great and allowed enough free time to have a leisurely lunch and see most of the town. Torcello was beautiful, not as interesting as the others and fewer food options. The only toilet was a paid one. The tour was the perfect pace for the day, a good mix of structure and free time. Between each island was about a 30 min trip, allowing time to rest your legs and and hour back to the main island to rest before walking home. Great tour and highly recommend.

A bit difficult to find the tour manager as several groups from different tour operators were at the same dock at the same time...

it was perfect! the times on each island were sufficient. only downside, the guide on the way back was not the same...very strange way of speaking and we didn't understand anything. the 3 islands are superb with a favorite for Burano and its colors! You have to climb to the top of the Torcello campanile, the view is magnificent

You see the three islands and they leave you time to explore them, personally I didn't pay much attention to the explanations on the boat but I really liked the boat, we left on time and came back sooner because the last island of the three didn't have much to see, something that I appreciate.

It was very good. The guide was there to answer any question and made it easy for us to know what to look for and where in the islands. My only advice to tourists who are not very interested in historical places to take the Murano and Burano without Torcello tours. Torcello is beautiful, and has it's own valuable attractions but different than what you find in Murano and Burano and not that family friendly. All together, it was a wonderful experience and I admire the punctuality of the tour including the transportation.

The guide did an amazing job however it was hard to hear over the intercom

Everything went well from departure to return and our guide was great. A very good guide who has a very good command of the history of these islands and who manages to switch between English, French and Italian. He was great, we loved our excursion.

Very worthwhile trip. Small exhibit at the glass blowing factory on Murano and then around an hour on the island. then to Burano where you have 2 hours to explore (get lunch at this point) and this is a perfect amount of time to see the island and it's beautiful colours. Next to Torcello you get around an hour or so, again a perfect amount of time. It isn't massively clear to understand the points of interest that they point out on the boat. For the money you spend it is definitely worthwhile!

Our gondola ride was perfetto! Primarily due to the excellent service and information we received from our gondolier!!

bit expensive for the time you get but it has to be done when in Venice! was a lovely experience all in all

This was worth the money paid. We got thirty minutes of tranquil boating through the canals and onto the Grand Canal. A wonderful experience, which would be even better if the price was cheaper!!! :) :) :)

Very smooth system. They also kept our baby strollers at safe place and returned us back at the end of the ride.

A beautiful and peaceful experience — gliding past the old palaces felt like stepping into a painting.

We had booked a gondola ride at 7.30pm only for the two of us. Since we had read in the reviews that the office is not so easy to find, we left earlier. With Googel Maps that was no problem at all. Since it was our turn earlier, the employee asked us if we wanted to drive earlier and where we were we said yes. She wrote a new time on the slip of paper we went to the stop at the Hard Rock Cafe where there was a long line but we were led straight to the next arriving gondola and off we went. It was a special experience from time to time we saw or heard the gondola with musicians. So I enjoyed it very much, I enjoyed it and it would not have occurred to me to look at the watch for how long we were on the road.

The gondoliers were so friendly! Their jokes and songs added real charm to the ride.

was not 30 mins was cut short slightly. did not feel like we spent alot of time going through the canals.

After finding the ticket office the lady checked us in then pointed out where to find the gondola. After asking around just a bit we found it and enjoyed the ride.

It felt special and personal. Seeing the city from the water gave it a whole new perspective.

We booked a private Gondola which departed at St Mark's square. We arrived, queued a few minutes at the ticket desk andvthen went straight onto our gondola. Venice was really busy and I'm glad we prebooked as all other gondolas were sold out! There were others in Venice, nearer the station, however they went down the unknown little side canals, whereas we wanted to see the sights around St Mark's square. It was an unforgettable, albeit expensive, experience!

Our gondolier did talk and give some information. Great way to see the city.

All islands were great in their own respect but Burano was excellent.

The boat took as on a round trip on smaller islands. Glass factory (and shop) and spectacular colorfull fishermans village

This tour is easy to book and very convenient to travel to the two islands- skipping the queues of the independent boats. That said, our two points of feedback are 1) it would be beneficial to have even 30 minutes extra on each island- even an hour more wouldn’t hurt in Burano. There just wasn’t enough time to experience it - walk around, have a casual gelato or pop into a shop. And certainly not have lunch without rushing. Also, the guide on the boat is impressively multi lingual and very kind- but it was a shame because we could not hear a single thing she said over the loud speaker with the muffled noise. So we missed out on the entire “guided” element while on the boat, and didn’t know what we were passing or what’s was going on.

Great time visiting the lovely islands. Wish the stops were longer.

The tour was well organized and run on time. The glass blowing demo at Murano was good and impressive although it felt a bit short. We had lots of time for some shopping afterwards. We had to skip the visit to Burano due to some time limitations we had. overall it was a great experience.

Good visit to watch a glass master make a vase and a little horse, then some time to enjoy Murano island. On to Burano to explore it for a wee while. All in all a good little tour

This is an activity worth doing. Amazing views in Burano and great glass structures in Murano.

Not enough time to spend on the islands and not very much info given out by guide as well as being difficult to hear

We liked the punctuality of the transportation. There is not so much time to check the islands and you could totally skip torcello. But overall it was very nice!

Booked this trip for my mum and I - short city break to Venice. Well organised, and structured, and the guide - multilingual and approachable - made it easier to understand timings and locations at each stop. However, meeting point is quite a way from the actual boat so you do need to be able to keep up with the group for a fast walk over 3 bridges and waiting in the sun with no seating prior to this walk for about 30 mins. On the boat, large vessel, lots of seating inside and upstairs - mostly covered, and clean, well maintained, and well staffed - both helpful and supportive. The glass factory on Murano - particularly the demo - was amazing! A true artist and expert in his field!!! The factory shop was a little disappointing, as the prices were much higher than on the mainland. The island itself - Murano - is beautiful and well worth a quick wander around... though you don't have long to look before jumping back on the boat. Burano - beautiful to look at and again well worth a wander around...

This was truly great experience and great cost! If you’re looking for a half day trip to the islands, this is definitely the one. Although you don’t get more then an hour / hour and a half per island , in my opinion , i don’t think you need more than that. Please make sure to study the meet up location Google maps prior to departure as it could be a bit confusing.

Could not hear the tour guide at all. Voice was not loud and lower level could not hear her. Murano was all about buying Murano, which of course we did. There was nothing in Burano to see. Too a few pics and found a bar. Boat ride was fine and comfortable. Rather crowded.

A very nice moment! Our gondolier was very kind and told us about the major buildings and other interesting things. A unique experience!

Was a nice tour, but only a short distance across the Grand Canal, then turned into smaller alleys

If you want a quick gondola ride and nothing else, this is the right one. Takes a little turn into the canals (not under the Rialto Bridge). 30 minutes and then it's done but that's what I wanted.

A short and well-priced tour. It's worth it for those who don't want anything grand, but want to do this must-see tour in the city.

I do not have anything bad to say. The glass maker experience was cool. I went on a beautiful day, nice weather, not to crowded, Mid may time frame was a great choice.

We had booked a German-speaking guide, but were only given English-speaking guides. You can't really call them guides either. The guide took us from the ticket office 50 meters away with all the other tourists. The trip on the Grand Canal took exactly 5 minutes, after which we were pushed through "side streets."

The view of the many beautiful houses, the beautiful weather and good lighting conditions and the tranquility of the small canals.

The gondola ride was amazing. Emma was really helpful with her insights on the history of Venice. The entire activity was conducted professionally

Not just a góndola ride but a mini tour as well. Great experience. You are in the góndola for a good 25-30 minutes.

There was a great buzz around the meeting area. We shared our ride which was perfectly fine. It was lovely to float around the sidestreets as opposed to the grand canal which was very crowded making the waters choppy. We loved this!

The gondolier was an incredible man, a real pleasure to have been able to enjoy Venice with him.

Go extra early to locate the place where you have to meet up. The guide was very nice and knowledgeable.

All aspects of the trip were very good. The Virtual Reality experience at the beginning was great, the boat trip with the guide’s commentary was really interesting. Murano glass blowing was fascinating and we had time for a stroll to see part of the island. Burano was simply beautiful and there was plenty of time to explore and to sit down for some lunch. Overall an excellent experience with a great guide and good value for money. I would highly recommend it to anyone

Excellent way to experience both Murano and burano in a day. Lovely guide in a group of 6 on a lovely boat. Would highly recommend.

Had an amazing tour! Our guide had so many little stories about the islands as we were driving out, highly recommended to anyone heading to Venice

We had a wonderful trip , with amazing guides x thanks from Ireland

Boat ride pleasant Not enough time given at glass blowing in our opinion Lace making interesting again not enough time Note that it says tour is 4.5 hours That does not include the boat ride return so add another 35-40 to your day

We loved our Murano/Burano tour. This was a unique experience. From the boat ride, to the glass blowing and lace-making demonstrations, to tasting the traditional Burano biscuits, it packed a lot of great experiences into one tour. Our tour guide, Marta, was wonderful! She was friendly, enthusiastic, and extremely knowledgeable about the history of Venice, the islands, and the lagoon. Thank you Marta!! We also had a skilled boat captain who did a great job of navigating the low tides. We would highly recommend this tour to anyone!

Loved the extra time in beautiful Burano. Feel like me and my partner got good experience seeing both islands.

We loved it, the guide was really nice and had a lot of knowledge about everything.

The guide was lovely, informative and entertaining. It would be nice to have time to explore Murano but it was a great experience. The boat was fun

We had a wonderful time visiting both islands! The guides were very knowledgeable, helpful, and responsible. Definitely recommend this tour.

Excellent, such a good day out. Luigi was fabulous, would highly recommend this trip.

Our guide was fantastic! His knowledge and passion made the tour informative and fun.

Already on the boat trip by taxi to Murano, our guide Giovanna explained a lot of interesting things about Venice and the origin of the glass manufactories. The private tour of the glass factory was very impressive and informative. Due to the special Corona situation, the four of us were the only guests, which meant that we were looked after extremely courteously and personally. The subsequent stroll with Giovanna through Murano with a visit to two churches in which pictures by old masters were hidden on the walls, the onset of flooding due to the tide and the many stories that Giovanna knew to tell us about Murano and Venice rounded off our private tour away. A very successful trip!

Our guide David was exceptional. So many interesting pieces of history, personal stories and insights. It was like spending the day with a local friend.

we had a guide keen on history and we were only two people so privileged visit, on the other hand a little light content: a demo in a single glassware (where we spent most of the time visiting the store with the seller on our heels) + visit to the basilica, the rest of the island is apparently not planned in the program (too bad!) .. but very helpful guide in any case (to help us find the right shuttle boat to leave )

What a wonderful day with our guide in Murano. We loved the tour of the glass factory and a walk to the amazing church in the island. It was a perfect way to spend the day.

We chose a private tour with a guide to the island of Murano, and it was a very pleasant experience, a far cry from group tours. Our guide took the time to tell us about the history of Venice and we visited places far from the tourist crowds. We stayed in Venice for four days, and this outing was by far the best. Grazie mille!

Had a wonderful tour with Gabriela. Thank you for the many beautiful impressions from the island of Murano!

Outstanding visit. The guide Giovanna made us feel at home, prepared and professional. The whole visit is an unmissable emotion to give to yourself and your family. Exceeded our expectations

The tour guide was very helpful and was pointing out various landmarks around the islands. The passengers were split into two groups, one each for two glass factories on Murano. We went to the Mazzucato factory which had a very good demonstration of glass blowing

Just perfect 👌 We had a wonderful time. Our guide was exceptional 👏 I recommend 100%

Annamaria gave us wonderful insights into Murano. Very exciting, informative and personal. Thanks very much!

Katia is an excellent guide. Interesting and available. The visit was superb. A good time with the family that we recommend

Beautiful experience! They have fully adapted to our needs. The guide, exceptional !!!

It was a great way to see the culture and history of Venice and the surrounding islands. The glass demo was interesting and a must . The coloured houses in Burano are eye-catching and the story behind them light hearted. With quaint restaurants, for a light bite and a glass of wine. Spent approximately an hour and half at each location.

It was a great tour. Wonderful value for money experience. Very well organized the information shared by the guide was very interesting, the time allowed in each town was more than enough

We walked along the narrow streets and admired the work of the craftswomen who create lace products. We spent more time on the island of Burano enjoying its charm.

Really nice excursion to visit Murano and Burano ! The guide Andreas is perfect, he can speak lots of languages. Really practical to be able to board and get off at Santa Lucia or Saint Marco. We also visited Torcello, but I think it isn't worth the detour. The time we could spend in Murano and Burano was not enough, it would be better to skip Torcello and lengthen the time in Murano and Burano. Burano is the best spot for gorgeous photos !

The best €25 I ever spent! Amazing day trip to 3 gorgeous little villages! Perfect amount of free time in each place, the day flies in! Like other people have said, don't buy anything in the glass factory, things are much cheaper in the shops. Really nice big boat, with an option to sit inside or outside.

The information given by the multilingual guide was clear and interesting to know. The islands are a must see, Burano being the most picturesque with its brightly colored houses. The boat ride is comfortable. The free time granted on site allows you to wander the alleys while admiring the very nicely stocked local shops.

The educational visit on the manual processing of glass in artisan ovens is interesting. But I don't understand why the shop is induced in internal shops with very high prices, even in the shops in the internal square of the town. The paradox is that in the bazaars along the route to Venice in the Rialto bridge area, the prices of Murano glasses, identical to those we bought on the island, are 3 euros lower per piece. One out of five would come free. What a disappointment!!!

Very nice demonstration at Murano glass factory , but that's it, no factory tour, only the shop. Beautiful experience exploring Burano. Rather sad at depopulated Torcello Island.

Perfect tour for us .. the right combination of guided information and free time. Highlight was Burano, would go back to explore more.

The excursion to the lagoon gave us the opportunity to enjoy the beauty of the islands of Murano, Burano and Torcello. The boat ride through nature was breathtaking, and a stop on the island of Murano allowed us to see the glass making process and learn about the art of glassblowing.

The guide was amazing and narrated everything in 5 languages all day! The weather was not great--rainy and cold--but that could not be helped. I understand that we were trying to take in a lot of sights in one day, but it did at times feel very rushed.

The first 2 islands were very nice, the last one was not much (a church on an island) There were also people who did the 2 islands tour, I would recommend that to people. A visit to the glass museum is an absolute must as far as I am concerned, but I have not seen a tour in a glass factory (they must mean the museum, but you can visit it at your own expense and opportunity)

It was well. The gondola man was not really social with us and the gondola ride ended up being only a 20 min one.

Everything was fine. The guide was super friendly and the experience was wonderful.

The guide was excellent. He gave us lots of information about the history of Venice. My only gripe would be to say he walked very fast and some people struggled to keep up with his. Perhaps this needs to be taken into account. The Gondola ride was beautiful. Very relaxing but it could have been even better had the Gondolier even so much as made eye contact with us. Had he been just a little bit cordial we would have given him a tip. That is not the fault of the guide or the tour company so overall this was a good activity

A must do in Venice. Very educational and a great experience. Our tour guide Beatrix was amazing with explaining everything to us and ensuring we had a good Gondola ride. I would recommend.

A great little walk on the way to the gondola. The ride was fantastic and just so cool!

Excellent, well organized good attention, good audio system, GAIA, excellent guide and the perfect finish a 3D experience of the beginnings of Venezia..great job!!!!

La experiencia del tour fue excelente, pero lo que realmente marcó la diferencia fue la atención que recibimos de Aurora. Por un retraso en nuestro vuelo, llegamos tarde a la actividad que teníamos reservada y pensamos que ya no podríamos participar. Sin embargo, Aurora nos recibió con una enorme amabilidad y se tomó el tiempo de ayudarnos a conseguir un lugar en el siguiente grupo, aunque no era el que correspondía a nuestro horario original. Su actitud fue sumamente atenta, cálida y resolutiva. En un momento de bastante estrés para nosotros, su forma de tratarnos nos dio mucha tranquilidad y nos hizo sentir cuidados. Gracias a su gestión pudimos disfrutar del tour y no perdernos la experiencia. Es muy valioso encontrar personas como Aurora, que no solo hacen bien su trabajo, sino que lo hacen con vocación y cariño. ¡Un agradecimiento enorme para ella!

1/2 heure de gondole sur l’heure annoncée Partage de la gondole avec un autre couple Sinon bien

A 5-minute walk with some interesting explanations. About 30 minutes by gondola. The tour is pleasant and allows you to disconnect while enjoying Venice from its canals.

Our tour guide Beatrice was very friendly. We asked for the tour in French and she was able to speak to us very fluently. she had good knowledge about the history of Venice and the gondola. The gondola ride was very fun and finished with a VR presentation of Venice. The gondolier’s were helpful for people that need help coming in and exiting the gondola! 100% recommend!

10-15 minute walking tour followed by approx 30 mins of gandola, the guide was nice and friendly. Must do in venice!

Fantastic trip, really enjoyed the narrow street canals into the Grand Canal. Bit extra time would have been great though but defo worth the money

it's a very well run business. the crew onboard are extremely helpful and friendly. I highly recommend this company for your boat trip to Murano and Burano. grazie mille!

Very interesting trip, the Murano glass factory is practically an art museum. There are beautiful and unapproachable pieces. It's a shame about the short time available, only an hour, Burano is also enchanting. Explaining everything to 100 people in 4 languages is not easy, perhaps it should last an hour more. However, the final judgment is more than positive..

The trip was absolutely worth it especially to visit 2 lovely interesting little islands. A big thankyou for the lovely Nicole for making the trip extra special with her interesting commentary and friendliness 😁😘

Really well organised and Nicole’s commentary was great on the boat. The glass blowing demonstration was amazing and definitely recommend doing it. Lovely half day trip overall.

Both Camilla and the captain were absolutely charming, the trip was just about the right duration. All great 👍🏼

Beautiful islands, the guide told us so many things on the way! Excellent

Definitely worthwhile taking this trip. It was very busy and we were kept waiting in a queue on the dock in the hot sun for over 40 minutes before we boarded and left for Murano which wasn’t great, felt like cattle, but glad we didn’t bail as we enjoyed our day, especially Burano

We loved the glassblower's performance; it was fascinating to watch. The shopping time was very short. The same goes for Murano, a cute little island but too little time to shop. Otherwise, the boat ride was very pleasant and the guide was very friendly.

It felt very organized and we enjoyed that aspect of it. We found the tour informative and thoroughly impressed with the guides handle on multiple languages. We did not know what to expect for the islands but really enjoyed them and the time allotted at each location, especially with the warm weather . We had expected to be dropped back off at a sorting point so we were surprised to be dropped off at St Mark's and have to figure out our way back to our starting location. Once the boat docked,we had intended to tip the guide and get some instructions from her, but she was the first to get off the boat and took off right away.

The trip was absolutely worth it especially to visit 2 lovely interesting little islands. A big thankyou for the lovely Nicole for making the trip extra special with her interesting commentary and friendliness

activated super very good guide. everything was impeccable thank you very much

A pleasant activity that allows us to appreciate the islands of Murano and Burano in a short time.

Excellent Simone was great highly recommend. Great location to board gondola.

Everything went well, quick 30min ride but the gondolas are sublime, I recommend! We arrived a little early and were picked up directly, thank you

Wonderful experience, super easy to find the meeting point and very helpful gondolier! Highly recommend!

Lovey experience that you can’t miss out in Venice. Having a private gondola was very much worth it, and going in the early morning gave us a much better experience. A shout out to the great captain of the gondola we had, very engaging and friendly!

We had so much fun despite the cold weather. Our gondolier was very friendly and informative.

Beautiful Gondola ride however not much of a guide & lots of traffic however memorable & special

We passed by the Peggy Guggenheim Collection — amazing to see from the water!

It was fun! He gave good explanations and the gondolier was very good at sailing. A fun way to see Venice from a different angle.

An experience that should be lived at least once in a lifetime. Exciting, suggestive. I lived it with husband and children, and we were all enchanted

We were early and they happily accommodated us. Everyone was very helpful and kind. Nice trip!

Very kind gondolier, very nice the 'manager' of the voucher acceptance. Having booked online I thought I would save some money and not spend 40 euros more. I hope that at least part of these 40 euros will remain with the gondolier and the 'manager' because they are truly extremely available

We arrived too late, but were immediately allowed to take a seat in the gondola. The armadillo was very nice and they took another nice picture of us.

We were early and they happily accommodated us. Everyone was very helpful and kind. Nice trip!

Lovey experience that you can’t miss out in Venice. Having a private gondola was very much worth it, and going in the early morning gave us a much better experience. A shout out to the great captain of the gondola we had, very engaging and friendly!

Very pleasant and relaxing. Friendly gondolier but not very talkative.

Beautiful Gondola ride however not much of a guide & lots of traffic however memorable & special

We had so much fun despite the cold weather. Our gondolier was very friendly and informative.

Everything went well, quick 30min ride but the gondolas are sublime, I recommend! We arrived a little early and were picked up directly, thank you

A lovely 30-minute escape from the crowds. Highly recommend for couples!

Very kind gondolier, very nice the 'manager' of the voucher acceptance. Having booked online I thought I would save some money and not spend 40 euros more. I hope that at least part of these 40 euros will remain with the gondolier and the 'manager' because they are truly extremely available

We arrived too late, but were immediately allowed to take a seat in the gondola. The armadillo was very nice and they took another nice picture of us.

We had a very enjoyable gondola ride (one and only as newlyWeds) with our guide. Luckily the weather was perfect and the guide told us interesting facts about the different historically significant buildings along the canal as we passed them. The trip felt like the perfect amount of time for a short afternoon activity after we toured the Basilica and Palace all morning.

It was an amazing tour with many interisting information about Venice given by the gondoliere. Thanks so much.

Wonderful experience, super easy to find the meeting point and very helpful gondolier! Highly recommend!

I thought the trip was very good... it was quite bouncy and there was a long wait in the queue before boarding but the guys were brilliant at getting everyone on and off the boats. The trip itself wasn't very long, but the singer and the accordion were audible across all the gondolas and the journey through the grand canal followed by a number of smaller canals was very good. Everyone who heard the singing or accordion music was smiling and waving and even some danced by the side of the river - overall a very good vibe - feel good trip. Glad we did it.

I had seen a gondola with a singer a few days earlier and was very impressed with the performance. Now I was lucky that exactly this singer sang on our gondola ride. Thank you, it was beautiful

A truly worthwhile experience! Magnificent serenade with a very friendly singer and guitarist!

Thoroughly enjoyed the experience . Especially the serenade . He had an amazing voice , we were very impressed with him . Shane he didn’t stop , we wanted to speak to him . But managed to tip him

Luckily we were in the same boat as the musicians and it was the best part of our Italy trip

It started 10 m-minutes late, but there were also 10 minutes longer, sometimes you say two, sometimes four and sometimes six people in one gondola, more than ten gondolas went from the main canal to a side canal and then it went back there, the singers and the instrument players you could hear the gondola took turns so that everyone could enjoy it) was far away of course you couldn't bike that much so 50 percent music guarantee

This was fantastic and totally worth the money! My husband and I traveled to Rome, Florence and Venice in July 2018. We were on a budget and didn't want to bust the budget, so went with the "shared" gondola option and then splurged to have the serenade option. The experience was unforgettable and easily the best part of our whole trip! The singer and the man with the accordion had great chemistry and were constantly interacting w/ my husband and I. I thought the 20 mins sounded kinda short, but it ended up being the perfect amount of time. Do it at sunset around 7:30 if possible. Highly recommend this to all my family members and friends, it was simply enchanting and something my husband and I will never forget!

This is very nice activity! Man in gondola is very fun! I recommend you to experience this touar! Sharing a gondra is very fun because you can meet new friends on gondra!

it's great with the serenade. the ride itself is extremely short. Roughly 20-25mins with a quick round from where you launch.

According to the ad we booked with this company as they offered 6 passengers. Fine only 5 but questioned.They were extremely rude and argued with us re our booking, paper vouchers and electronic proof of purchase. After an hour they realized we were not Leaving so put us in boats. 3 of us were with the musicians and had fun but the others couldn’t hear the music well as the gondolier was on his cell the whole time. Our gondolier was yelling at us when we were getting out. Take your chances

Tour guide was knowledgeable and passionate about the islands. A few hours isn't enough to take in everything but its a great start.

A lot of people for the tour, but I do have to say. For as many people in our tour group and the other one that meet at the same time. It was well organized and a pleasant experience.

Excellent time spent with our guide. We discovered streets where we had not ventured alone. Very good explanations that allowed us to discover Venice differently. The boat ride was a plus for us as we had only done one before. This walk allowed us to see other points of view because we started from another place but no comment from the guide.

Great variety of historical information away from the more touristy spots provided by the guide on the walking portion.

Boat ride to the islands was fabulous and we learnt some interesting history on the walking excursions.

The tour was very interesting. The guide told us lots of interesting things.

Informative guide. Humorous and knowledgeable. Learnt so much about Murano and Burano

Nice introduction to our arrival in Venice, I highly recommend starting with this activity

A wonderful guide who knew how to transmit to us all the subtleties of this magnificent island

There was some slight confusion at the meeting place as they had 2 different tours. Our guide was OK but there wasn't a lot of "content" in the tour and her English was a little broken, but understandable.

A little hard to understand the guide because of the accent. But she was very good anyway. What she had to tell was very interesting. And she had a good sense of humor. All in all a very good experience. I absolutely love Venice.

Excellent Simone was great highly recommend. Great location to board gondola.

It was short but really nice, Frederico as our guide was pretty good and funny, he pointed out every landmark we passed trough and greeted every gondolero passing by. Very enjoyable experience.

Had a great time, excellent guide, made us all laugh was there with my daughter and 12 year old granddaughter

We couldn’t come to Venice without a traditional gondola ride. Would recommend.

We loved the activity! Our gondolier was great, friendly and very helpful.

Little bit of a wait but only 10 mins. Was 30 mins and most enjoyable. Can’t fault it and we loved it. They also took photos for us on my phone.

Beautiful gondola ride through Venice and to grand canal with family of 5. Very enjoyable, relaxing, and memorable! Thanks for making it easy to book and embark from gondola meeting dock.

Loved being able to take photos and film other gondolas passing by. Especially under bridges!

We had a wonderful relaxing gondola ride, after quite a stressful time getting to the spot (our fault, traveling into Venice for a day trip with two young kids in tow, just give yourself more time than you think. Our gondalier was excellent and although it doesn't come with a live commentary he showed us the top sights and expertly guided us through quiet and busy canals

Transportation to the activity was us walking there, and that was fine! Google maps came in very handy with the winding walkways and narrow alleyways. Our tour guide was very pleasant and told us a little bit about the history of the city and the special sights to take note of.

The instructions for the meet point for the Gondola ride were not clear, however once we found the registration kiosk it was very straightforward. We were kindly helped onto the Gondola and the next 30 minutes were smoothly and effortlessly transported through the Canal of Venice

An evening Gondola ride is a must do in Venice. It was fabulous to appreciate the grandeur of the Grand Canal and then slip down the quieter canals under the stars. Our Gondalier was fabulous telling us stories and pointing out things we may have missed.

Our tour was good. 5 star to our walking tour guide. derive a star for Gondola, not a word from our Gondola driver/guide. The process for getting our tickets was different than any other tours we have done. Confusing and a snippy gal at the window

We always enjoy learning about the place we're visiting, especially when we're in a small group and away from the massive crowds. The guide did a remarkable job keeping us entertained and away from the crowds.

Our guide was very informative. We had a better understanding of Venice and its history. Her stories were entertaining.

Learned a lot about the town and saw a lot of interesting spaces we wouldn’t have seen on our own. The guide was very funny!

The tour was great! We walked (a lot!) and explored many roads, pontes and campos. The guide explained the History of the city and also the History behind the Monuments. We had almost 2 hours break before the gondola ride, and that was not expected. By the time we Started the gôndola ride, it was already very dark.

The walking tour was great and our guide was very friendly and knowledgeable. The area was extremely busy as it was Carnevale, but still very enjoyable. Would recommend.

The group loved the back street of Venice tour. Great guide and walking at a good pace to cover many sights.

Really informative guide with interesting facts. Small group in a busy environment but helped by the Bluetooth communication. Frederica was knowledgeable and passionate about her city.

Great walking tour, our guide was very informative on Venice and its history. It was great to see the less see spots. The Gondola ride was magical

A nice short orientation to a small section of Venice. The pace is fast with the guide walking a talking. Loved the history and the details about how people manage to live in the city especially when it rains!

Wonderful walking tour through San Marco area of Venice. We loved learning the history of this neighborhood.

Had a lady she was amazing so polite answered questions news lots of the history absolutely brilliant the the gondolar ride was beautiful had a man with blue shades exquisite sailor thank you so much for the experience will be recommending thanks again

The trip to Burano and Murano was the highlight of our trip to Venice. Emma was amazing with all of her insider information! Highly recommend.

The tour guide and her assistant were excellent, couldn’t have been better. They programmed the tour to our desires, perfectly!! Very supportive informative and always at our fingertips. Everything about the tour was most marvellous💙💜 thank you.

Emma was fantastic! She was knowledgeable, fun, and made sure we were able to see and do exactly what we wanted. Her knowledge of Venice as well as Murano and Burano was very good and her English was excellent!

Our guide Tobia Navarro was excellent. Picked us up promptly at the hotel. He was very passionate about Venice and answered the many questions we had. Murano glass was amazing and we purchased some glass made by the master who was doing the demonstration. My husband was desperate to try green crabs but we couldn’t find a restaurant who did this dish. Tobia rang round some restaurants while we were on the glass tour. He found one on Burano and very kindly booked a table and reserved the dish for us After a very interesting visit to the lace making, and yet another purchase, we had the most fantastic meal and the crabs at Restaurant Galuppi. Our trip ran over its time but this was not an issue for Tobia. He was very laid back and an excellent guide. Private tour avoids the crowds.

The activity was excellent, it will remain as one of our best memory from Venezia. Emma is a friendly host which speaks English but also French, she gave us interesting pieces of information on her city, the culture, the food and of course the different islands of Venezia. Transportation was really well organized, it was so nice to have a private and fast boat when we could see that the other boats were so crowded with people. Murano and especially Burano are definitively places you would want to see if you have at least half a day to spare while visiting Venezia. These are quite unique and beautiful places.

no improvements. went like clockwork, wonderful, knowledgeable guide. pretty close to perfect.

Jasmine was a perfectly delightful guide, full of information and perfect English.

Emma was very nice and informative. we had a nice trip to Murano to the glass factory and Buramo to see the lace

Our guide Emma met us at our hotel and took us to a private water taxi. We toured the glass factory in Murano, then took the taxi to Burano. She showed us around the town, including lace making and Burano biscuits. Then we had a bit of free time to explore Burano and relax before we boarded the water taxi back to Venice and our guide walked us back to our accommodation. Our guide was friendly, funny and knowledgeable and the whole experience was fun. The price wasn't much more than the cost of just the private taxi on its own. Highly recommended!

Absolutely wonderful. Highly recommend this trip to anyone, including families with teenagers or older.

Emma, our guide was absolutely amazing. We've done a few tours across the globe and none have made us feel as 'at home' as this. While the tour sights themselves were magical, it was definitely the guide that was the Cherry on top. The glass blowing demonstration in Murano was awe-inspiring and exploring Burano on foot after was the perfect addition.

Super impressed. Had a wonderful experience seeing Burano and Murano that we never could have created on our own. Our guide Emma was a wealth of information and so fun to work with. She told us so much about the stops on the tour and about Venice in general. Would very highly recommend.

It was my dream and it didn’t disappoint! Jake was a great gondolier and chatted all the way! I paid for an hour and we did a mix of both the grand canal and the more peaceful canals which was brilliant! The weather was awful in the morning and they kindly delayed until the afternoon where it was beautiful sunshine! A truly memorable time on my birthday!

We didn't really sail in the small streets. Only between the taxi boats. There wasn't much to see on the route. In short, too much money for what it was. The only positive was the experience and a friendly man.

Our guide was amazing and very knowledgeable about Venice! An amazing private gondola ride! I wish it was 45-60 minutes for the price but overall we will only do this once and it was a great time.

Our guide was amazing and very knowledgeable about Venice! An amazing private gondola ride! I wish it was 45-60 minutes for the price but overall we will only do this once and it was a great time.

The gondola tour was good and nice to be in the quieter canals on the island. Boat was nice and guide was welcoming but didn’t tell us anything about the island while on the tour