Customer reviews of tours in Italy

Thomaso was an excellent guide. He was so stressed as 3 of our party were late & he was so apologetic, we ended up leaving after waiting 15 minutes for these people who said they were 5 minutes away. Apart from that, which was down to those people who have no problem making others wait, it was one of our best experiences during our stay. Thomaso was good fun, so knowledgable & shouldn’t do enough for us. We would highly recommend this trip. Our photos are amazing. We met a lovely German family & a great guy from New York on the trip. The Prosecco was really good quality too.

Beautiful ride, very nice guide and precise in the stories, wonderful day it's worth it! All accompanied by good prosecco

Amazing, friendly guide who was good fun and told us some really interesting things about Venice lovely people who joined us on the boat! Was a definite must, rounded our trip off perfectly to get away from the busy city and people and soak it all in with a few glasses of Prosecco.

Excursion was great, lots of information and tips, enough Prosecco

Romantic quiet relaxed atmosphere. A slightly different perspective of the wonderful landscape of Venice and the surrounding islands. Beautiful sunset. Nice informative boat trip in the evening. Definitely enough Prosecco; D.

My family and I had the great pleasure of being guided by Tomosa on his classic Venetian styled boat. Honestly, it wasn’t the boat, the possible sunset, or anything else that made the trip it was Tomosa. Hands down an exceptionally smart, humorous, and well spoken skipper. My husband and I enjoyed his stories and wit so much that we almost had to be reminded to take pictures. He was organized by explaining to us what we were doing, where we were going and when we would do certain things. I found him to be considerate of our elderly group member to ensure she made it into the boat safely. We just had such a great time with him and learning some of Venice’s history. My husband and I love naval history and seeing Venice from this perspective was so much fun. We drank Prosecco, the whole bottle. I would highly recommend take a cruise with him, sunset, no sunset… it’s still an absolute blast to talk to him and hear all the wonderful historical stories.

It was the best decision to book this boat trip !! Our guide Tassilo (Tassimo) I could not understand it, was so kind and nice. Without him, the ride would have been only half as nice. He was wonderful at everything, told everything about the lagoon of Venice, felt safe with him and had a lot of fun !! Unfortunately, the two hours have passed as in flight, because it was so great. I can recommend this ride to everyone !! You can relax on the water with Prosecco and listen to the exciting stories. Many thanks for this great experience !!

Wonderful experience. All you could drink prosecco is never a bad thing!

The best and most beautiful tour we did in Venice. It was very nice to see a lot more and something outside of Venice. The guide spoke English, but you could understand everything very well.

The boat trip around the islands was a great experience. Our skipper and guide Tomaso introduced us to the history and numerous interesting facts of Venice in a very entertaining way. The prosecco (of which there was plenty) was the icing on the cake. The duration of the trip was also appropriate.

A great welcome from our guide Thomas who really amused us with in addition really lots of interesting details. A Venice seen differently. I, who am not very good at English, understood our guide quite easily, who spoke very well and softly enough.

The sight of the boat when arriving was a little disappointing, another idea at the start, according to the photo of the very selling site. But our skyper swept this negative note. Thank you to him for his energy, his passion for the place and his history

Just perfect 👌 We had a wonderful time. Our guide was exceptional 👏 I recommend 100%

The tour guide was very helpful and was pointing out various landmarks around the islands. The passengers were split into two groups, one each for two glass factories on Murano. We went to the Mazzucato factory which had a very good demonstration of glass blowing

Annamaria gave us wonderful insights into Murano. Very exciting, informative and personal. Thanks very much!

Already on the boat trip by taxi to Murano, our guide Giovanna explained a lot of interesting things about Venice and the origin of the glass manufactories. The private tour of the glass factory was very impressive and informative. Due to the special Corona situation, the four of us were the only guests, which meant that we were looked after extremely courteously and personally. The subsequent stroll with Giovanna through Murano with a visit to two churches in which pictures by old masters were hidden on the walls, the onset of flooding due to the tide and the many stories that Giovanna knew to tell us about Murano and Venice rounded off our private tour away. A very successful trip!

Beautiful experience! They have fully adapted to our needs. The guide, exceptional !!!

Katia is an excellent guide. Interesting and available. The visit was superb. A good time with the family that we recommend

What a wonderful day with our guide in Murano. We loved the tour of the glass factory and a walk to the amazing church in the island. It was a perfect way to spend the day.

We were with three children aged 4 and 6: the guide was very patient and was able to involve them! Absolutely positive experience.

we had a guide keen on history and we were only two people so privileged visit, on the other hand a little light content: a demo in a single glassware (where we spent most of the time visiting the store with the seller on our heels) + visit to the basilica, the rest of the island is apparently not planned in the program (too bad!) .. but very helpful guide in any case (to help us find the right shuttle boat to leave )

We chose a private tour with a guide to the island of Murano, and it was a very pleasant experience, a far cry from group tours. Our guide took the time to tell us about the history of Venice and we visited places far from the tourist crowds. We stayed in Venice for four days, and this outing was by far the best. Grazie mille!

Had a wonderful tour with Gabriela. Thank you for the many beautiful impressions from the island of Murano!

Fantastic tour with Giovanna, an extremely nice, hard-working Venetian woman who speaks perfect German. Very well organised, extensive and interesting information about Murano and the history of this small island. Lots of new impressions and, above all, good memories. Absolutely great and highly recommended! We (Nina and Jürgen) say thank you dear Giovanna

The Gondola Ride experience was great, and was accompanied by a short walking tour before and a VR experience after, which gave a good insight into the history of the city and grand canal. We just wished the gondola ride could be a little longer, but at this price point it is certainly worth every cent.

It was ok. Wish we could have seen more. Seemed to be rush. Get your money and move on

The only negative note is that the docking area to get off the gondolas is not suitable and absolutely needs to be improved.

Very beautiful, the guide explain very well, and the gondola is very nice

Our guide Emma was so friendly and enthusiastic about her city. The experience included a short walk and talk as Emma gave us some history of gondolas. The gondola ride was lovely and cheaper than hiring a private ride.

Beatrice the guide was very informative and friendly. The gondola trip was excellent. Very relaxing and peaceful

The host was lovely I think her name was Melanie. Everything was coordinated perfectly and the gondola ride was beautiful 😍

Such a fun way to see the city! The gondola ride was really special! Everyone involved was knowledgeable and kind. but i wanted a little bit longer

Was a great experience, the walking tour and the bookshop was a great extra in the experience! 100% recommend!

was not expecting a vr experience along with the ride it was incredible and the music and atmosphere was just heavenly

It was great! Our guide was excellent and very informative! The gondola ride was incredible!

The guide was very polite and explained everything clearly, and I really enjoyed the gondola ride.

The tour was well organized and run on time. The glass blowing demo at Murano was good and impressive although it felt a bit short. We had lots of time for some shopping afterwards. We had to skip the visit to Burano due to some time limitations we had. overall it was a great experience.

Not enough time to spend on the islands and not very much info given out by guide as well as being difficult to hear

Easy to find the meeting point. Exchanged bar codes for tickets and then the boat left from directly behind the ticket office. The islands tour was really good, impressive to see the glass blowing and around 45 minutes to explore each of the three islands. The guide was great, explaining everything in multiple languages. A really enjoyable, well organised trip.

The duration is perfect, we didn't get tired of the boat and there's enough time to visit and explore the islands. The check-in process was easy to find, was a very relaxing activity. I recommend it, Murano is the most famous for the crystal handcrafted goods, but Burano is prettier in my opinion and we liked most.

We liked the punctuality of the transportation. There is not so much time to check the islands and you could totally skip torcello. But overall it was very nice!

Could not hear the tour guide at all. Voice was not loud and lower level could not hear her. Murano was all about buying Murano, which of course we did. There was nothing in Burano to see. Too a few pics and found a bar. Boat ride was fine and comfortable. Rather crowded.

This is an activity worth doing. Amazing views in Burano and great glass structures in Murano.

Booked this trip for my mum and I - short city break to Venice. Well organised, and structured, and the guide - multilingual and approachable - made it easier to understand timings and locations at each stop. However, meeting point is quite a way from the actual boat so you do need to be able to keep up with the group for a fast walk over 3 bridges and waiting in the sun with no seating prior to this walk for about 30 mins. On the boat, large vessel, lots of seating inside and upstairs - mostly covered, and clean, well maintained, and well staffed - both helpful and supportive. The glass factory on Murano - particularly the demo - was amazing! A true artist and expert in his field!!! The factory shop was a little disappointing, as the prices were much higher than on the mainland. The island itself - Murano - is beautiful and well worth a quick wander around... though you don't have long to look before jumping back on the boat. Burano - beautiful to look at and again well worth a wander around...

All islands were great in their own respect but Burano was excellent.

This tour is easy to book and very convenient to travel to the two islands- skipping the queues of the independent boats. That said, our two points of feedback are 1) it would be beneficial to have even 30 minutes extra on each island- even an hour more wouldn’t hurt in Burano. There just wasn’t enough time to experience it - walk around, have a casual gelato or pop into a shop. And certainly not have lunch without rushing. Also, the guide on the boat is impressively multi lingual and very kind- but it was a shame because we could not hear a single thing she said over the loud speaker with the muffled noise. So we missed out on the entire “guided” element while on the boat, and didn’t know what we were passing or what’s was going on.

Good visit to watch a glass master make a vase and a little horse, then some time to enjoy Murano island. On to Burano to explore it for a wee while. All in all a good little tour

Great time visiting the lovely islands. Wish the stops were longer.

Very worthwhile trip. Small exhibit at the glass blowing factory on Murano and then around an hour on the island. then to Burano where you have 2 hours to explore (get lunch at this point) and this is a perfect amount of time to see the island and it's beautiful colours. Next to Torcello you get around an hour or so, again a perfect amount of time. It isn't massively clear to understand the points of interest that they point out on the boat. For the money you spend it is definitely worthwhile!

Was a beautiful trip! Well worth the money! 3 beautiful islands and a great host who spoke I think up to 5-6 languages! Murano glass experience was amazing! Little tip! Walk out of the shop at the end of the tour and go to the local’s shops, literally 2/3 of what the factory tour is charging! Burano is beautiful! Make sure to visit Bepi’s house and try their biscuits. Torcello is so peaceful and pretty! Also the bell tower you can climb for €5 each! We didn’t realise that until we got there! The sights were gorgeous!

It's definitely a trip to do. But be on time or 15 mins early at every point! We looked at doing the half day trip but glad we didn't as we got much more time in Burano for a chilled lunch and walk along the island. There wasn't much to do in Torcello, but it does have history, and you can climb the church.

The pier was very easy to find as the instructions are so clear. The guides were great, not a lot of information but it was also nice to just sit and enjoy the views from the boat. Murano was great, if you want to shop, there are plenty more glass shops in the town, and it’s much nicer shopping outside. Burano was great and allowed enough free time to have a leisurely lunch and see most of the town. Torcello was beautiful, not as interesting as the others and fewer food options. The only toilet was a paid one. The tour was the perfect pace for the day, a good mix of structure and free time. Between each island was about a 30 min trip, allowing time to rest your legs and and hour back to the main island to rest before walking home. Great tour and highly recommend.

A bit difficult to find the tour manager as several groups from different tour operators were at the same dock at the same time...

The guide did an amazing job however it was hard to hear over the intercom

Excellent boat and heated, friendly and adequate guide available. Beautiful demonstration in Murano, Beautiful Burano, Torcello to see. For the small difference in price, the tour of the three islands is always convenient since it offers more time to visit Burano than it deserves.

The tour was a lot of fun, our guide Julia was well versed and really gave us a lot of information and backstory of the locations we visited. The island were absolutely beautiful and the ride to each place was really comfortable too. Overall great experience and would definitely recommend to everyone that thinks of doing this tour!

Good price for the itinerary. The islands are beautiful and full of history! People usually skip Torcello, but it is a great mistake! Torcello was one of the highest spots of this tour for me! The only remark goes to the sound system in the intern part of the boat: low level and people talking during the explanations made the listening a hard task for me and my group. Unfortunately we shared the boat with people that does not were properly educated and even interested in the explanations…

it was perfect! the times on each island were sufficient. only downside, the guide on the way back was not the same...very strange way of speaking and we didn't understand anything. the 3 islands are superb with a favorite for Burano and its colors! You have to climb to the top of the Torcello campanile, the view is magnificent

You see the three islands and they leave you time to explore them, personally I didn't pay much attention to the explanations on the boat but I really liked the boat, we left on time and came back sooner because the last island of the three didn't have much to see, something that I appreciate.

Really nice excursion to visit Murano and Burano ! The guide Andreas is perfect, he can speak lots of languages. Really practical to be able to board and get off at Santa Lucia or Saint Marco. We also visited Torcello, but I think it isn't worth the detour. The time we could spend in Murano and Burano was not enough, it would be better to skip Torcello and lenghten the time in Murano and Burano. Burano is the best spot for gorgeous photos!

The service and the contents of the gondola were wonderful. There was no waiting time.

Beautiful sights and gondola. Water traffic was busier than expected but I know that can’t be controlled

Great experience, totally worth it to pay for the private experience, fast service, skip-the-line and easy to find. We were 4 and had a great moment on the almost 30 minutes ride.

Experience !!! Woe to missing such an excursion! Unique and very enjoyable experience! Impeccable service Highly recommended

Meeting point was easy to find, instructions were clear and the staff were friendly. Great experience.

We weren't sure about doing this ride but really pleased that we did. We booked and paid for it online earlier in the day (about £100), went to the travel office in Campo san Luca at the allotted time, where we were issued with a voucher which we took to Bacino Orseolo to give to any of the gondoliers there. Three of us enjoyed having a gondola to ourselves (although we probably could have arranged a ride for just 3 of us on the spot earlier in the day at one of the quieter gondola stations), and booked for 6pm so we enjoyed sunset on the Grand Canal. The gondolier hardly spoke to us but that was fine, we just enjoyed the sights from the water.

We booked a private Gondola which departed at St Mark's square. We arrived, queued a few minutes at the ticket desk andvthen went straight onto our gondola. Venice was really busy and I'm glad we prebooked as all other gondolas were sold out! There were others in Venice, nearer the station, however they went down the unknown little side canals, whereas we wanted to see the sights around St Mark's square. It was an unforgettable, albeit expensive, experience!

It is the first time that I take this kind of tours and I am delighted with the service. Arriving at the agency we asked for favor if they changed the schedule because it was raining and we did not want to lose the experience of getting on the gondola and the attention was immediate. When we were on our way to the gondola we were given a brief explanation of its origin and the tour was the best, the very friendly gondolier and all the staff, I highly recommend it

Fabulous experience. Wonderful route taken. Very relaxing and beautiful time had by everyone. Would definitely do this one again!!!

The view is incredible. Th gondola itself was nice. The gentleman maneuvering the gondola was nice but did not speak much besides telling us his name. Next time I would opt for a gondola ride that specifically states conversation or music or at least pointing things out is included.

We loved watching the gondoliers interact — it added a real local flavor to the trip.

We enjoyed the gondol ride through Venice with our gondolier who was Nice to tell us about the history and tips on where to eat, which was a great Italian restaurant.

Had an amazing tour! Our guide had so many little stories about the islands as we were driving out, highly recommended to anyone heading to Venice

Excellent, such a good day out. Luigi was fabulous, would highly recommend this trip.

All aspects of the trip were very good. The Virtual Reality experience at the beginning was great, the boat trip with the guide’s commentary was really interesting. Murano glass blowing was fascinating and we had time for a stroll to see part of the island. Burano was simply beautiful and there was plenty of time to explore and to sit down for some lunch. Overall an excellent experience with a great guide and good value for money. I would highly recommend it to anyone

Boat ride pleasant Not enough time given at glass blowing in our opinion Lace making interesting again not enough time Note that it says tour is 4.5 hours That does not include the boat ride return so add another 35-40 to your day

Excellent way to experience both Murano and burano in a day. Lovely guide in a group of 6 on a lovely boat. Would highly recommend.

We had a wonderful time visiting both islands! The guides were very knowledgeable, helpful, and responsible. Definitely recommend this tour.

Enjoyed all of it! Everyone was wonderful from the ladies at the meeting point to Claudia our guide. A fabulous trip

Our guide was fantastic! His knowledge and passion made the tour informative and fun.

We loved it, the guide was really nice and had a lot of knowledge about everything.

Loved the extra time in beautiful Burano. Feel like me and my partner got good experience seeing both islands.

We had a wonderful trip , with amazing guides x thanks from Ireland

The guide was lovely, informative and entertaining. It would be nice to have time to explore Murano but it was a great experience. The boat was fun

Very well organised. Our guide was there to show us onto the Gondala. We had an 1/2 hour ride which was amazing as we travelled through narrow canals and under a number of bridges. Would certainly take the same trip again!

A great way to ride the famous Gondola with an affordable price, I don't think you lose anything from the experience. We had the best time

Punctual timetable and meeting point near the starting canal. Friendly gondolier and excellent "guide" who explained to us the buildings we saw passing by or the events that characterized those places. Very nice experience that I recommend to do at least once to everyone

The gondola was amazing …. We met the guide who led us all the way to pick up the gondola … was very well organised … we went all down the side canals and ended up on the grand canal … which was amazing … would thoroughly recommend it … well worth the money.

Visited Venice solely with the intention of a gondola ride. It was a solo trip so I was happy to find an option of a shared ride to make it much more affordable. The guide as great and we spent the majority of the ride down the smaller side canals off the grand canal. 100% would recommend.

While being in Venice it would be a waste not to try gondola ride. It was nice experience, however too expensive.

Gift for my in-laws who loved it, everything was perfect Thank you

A gondola shared with a lovely couple, I was with my daughter, it was a great moment, and a great saving to share the gondola!

Easy to find meeting point, well organized. All in all a good thing.

A good option for anyone who doesn't want to spend 80 euros on a gondola ride.

A worker from the company was waiting for us at the meeting point and kindly accompanied us to the starting point of the gondola ride. We shared it with a couple, in total we were 5 people. We liked it so much that we decided to take a second gondola ride. Venice is beautiful, spectacular from the Grand Canal.

Defo worth the money. Lovely people too. A lot cheaper to book before that when you get there. We saved over 100£ x

We like that it is off the beaten path. We went to the quiet part of Venice. We truly enjoyed the old buildings. Our gondolier expertly maneuvered the gondola. He shared little stories along the way. We did not expect him to do but we greatly appreciate it. He was very courteous and considerate. Unfortunately, we cant remember his name.

It was my dream and it didn’t disappoint! Jake was a great gondolier and chatted all the way! I paid for an hour and we did a mix of both the grand canal and the more peaceful canals which was brilliant! The weather was awful in the morning and they kindly delayed until the afternoon where it was beautiful sunshine! A truly memorable time on my birthday!

We didn't really sail in the small streets. Only between the taxi boats. There wasn't much to see on the route. In short, too much money for what it was. The only positive was the experience and a friendly man.

Our guide was amazing and very knowledgeable about Venice! An amazing private gondola ride! I wish it was 45-60 minutes for the price but overall we will only do this once and it was a great time.

Our guide was amazing and very knowledgeable about Venice! An amazing private gondola ride! I wish it was 45-60 minutes for the price but overall we will only do this once and it was a great time.

The gondola tour was good and nice to be in the quieter canals on the island. Boat was nice and guide was welcoming but didn’t tell us anything about the island while on the tour

The educational visit on the manual processing of glass in artisan ovens is interesting. But I don't understand why the shop is induced in internal shops with very high prices, even in the shops in the internal square of the town. The paradox is that in the bazaars along the route to Venice in the Rialto bridge area, the prices of Murano glasses, identical to those we bought on the island, are 3 euros lower per piece. One out of five would come free. What a disappointment!!!

The best €25 I ever spent! Amazing day trip to 3 gorgeous little villages! Perfect amount of free time in each place, the day flies in! Like other people have said, don't buy anything in the glass factory, things are much cheaper in the shops. Really nice big boat, with an option to sit inside or outside.

Very nice demonstration at Murano glass factory , but that's it, no factory tour, only the shop. Beautiful experience exploring Burano. Rather sad at depopulated Torcello Island.

The guide was amazing and narrated everything in 5 languages all day! The weather was not great--rainy and cold--but that could not be helped. I understand that we were trying to take in a lot of sights in one day, but it did at times feel very rushed.

The information given by the multilingual guide was clear and interesting to know. The islands are a must see, Burano being the most picturesque with its brightly colored houses. The boat ride is comfortable. The free time granted on site allows you to wander the alleys while admiring the very nicely stocked local shops.

It was a great tour. Wonderful value for money experience. Very well organized the information shared by the guide was very interesting, the time allowed in each town was more than enough

Really nice excursion to visit Murano and Burano ! The guide Andreas is perfect, he can speak lots of languages. Really practical to be able to board and get off at Santa Lucia or Saint Marco. We also visited Torcello, but I think it isn't worth the detour. The time we could spend in Murano and Burano was not enough, it would be better to skip Torcello and lengthen the time in Murano and Burano. Burano is the best spot for gorgeous photos !

The excursion to the lagoon gave us the opportunity to enjoy the beauty of the islands of Murano, Burano and Torcello. The boat ride through nature was breathtaking, and a stop on the island of Murano allowed us to see the glass making process and learn about the art of glassblowing.

It was a great way to see the culture and history of Venice and the surrounding islands. The glass demo was interesting and a must . The coloured houses in Burano are eye-catching and the story behind them light hearted. With quaint restaurants, for a light bite and a glass of wine. Spent approximately an hour and half at each location.

The first 2 islands were very nice, the last one was not much (a church on an island) There were also people who did the 2 islands tour, I would recommend that to people. A visit to the glass museum is an absolute must as far as I am concerned, but I have not seen a tour in a glass factory (they must mean the museum, but you can visit it at your own expense and opportunity)

Perfect tour for us .. the right combination of guided information and free time. Highlight was Burano, would go back to explore more.

We walked along the narrow streets and admired the work of the craftswomen who create lace products. We spent more time on the island of Burano enjoying its charm.

The guide was excellent. He gave us lots of information about the history of Venice. My only gripe would be to say he walked very fast and some people struggled to keep up with his. Perhaps this needs to be taken into account. The Gondola ride was beautiful. Very relaxing but it could have been even better had the Gondolier even so much as made eye contact with us. Had he been just a little bit cordial we would have given him a tip. That is not the fault of the guide or the tour company so overall this was a good activity

Everything was fine. The guide was super friendly and the experience was wonderful.

La experiencia del tour fue excelente, pero lo que realmente marcó la diferencia fue la atención que recibimos de Aurora. Por un retraso en nuestro vuelo, llegamos tarde a la actividad que teníamos reservada y pensamos que ya no podríamos participar. Sin embargo, Aurora nos recibió con una enorme amabilidad y se tomó el tiempo de ayudarnos a conseguir un lugar en el siguiente grupo, aunque no era el que correspondía a nuestro horario original. Su actitud fue sumamente atenta, cálida y resolutiva. En un momento de bastante estrés para nosotros, su forma de tratarnos nos dio mucha tranquilidad y nos hizo sentir cuidados. Gracias a su gestión pudimos disfrutar del tour y no perdernos la experiencia. Es muy valioso encontrar personas como Aurora, que no solo hacen bien su trabajo, sino que lo hacen con vocación y cariño. ¡Un agradecimiento enorme para ella!

It was well. The gondola man was not really social with us and the gondola ride ended up being only a 20 min one.

Fantastic trip, really enjoyed the narrow street canals into the Grand Canal. Bit extra time would have been great though but defo worth the money

1/2 heure de gondole sur l’heure annoncée Partage de la gondole avec un autre couple Sinon bien

10-15 minute walking tour followed by approx 30 mins of gandola, the guide was nice and friendly. Must do in venice!

Our tour guide Beatrice was very friendly. We asked for the tour in French and she was able to speak to us very fluently. she had good knowledge about the history of Venice and the gondola. The gondola ride was very fun and finished with a VR presentation of Venice. The gondolier’s were helpful for people that need help coming in and exiting the gondola! 100% recommend!

I was hoping to have commentary whilst IN the gondola but our guide Ellen was most excellent while walking around the city. Knowledgeable and professional and fun.

Excellent, well organized good attention, good audio system, GAIA, excellent guide and the perfect finish a 3D experience of the beginnings of Venezia..great job!!!!

A 5-minute walk with some interesting explanations. About 30 minutes by gondola. The tour is pleasant and allows you to disconnect while enjoying Venice from its canals.

A must do in Venice. Very educational and a great experience. Our tour guide Beatrix was amazing with explaining everything to us and ensuring we had a good Gondola ride. I would recommend.

A superb walk. And the guide was very good and very well explained

Guide addressed additional questions. The tour was very informative.

Valentina was a great guide. Great pace and lots of great stories and information.

Nicoletta was extremely nice and made the tour interesting and exciting despite the rain and a little flood. There were also some tips at the end. All questions were answered. Any time!

Our guide was fantastic. A wonderful tour, beautiful alleys, and wonderful churches. He explained everything brilliantly with passion, wit, charm, and a wealth of expertise. The Hofmann family says thank you so much

The tour was bilingual (German/French). But our guide solved that well. We saw corners that we would never have found otherwise. Time was a bit short because some participants had booked a gondola ride afterwards. Overall recommended.

we had a really well informed and friendly guide and she took us to a lot of the main sites as well as many off the main routes. there were about 20 of us - 60% English speaking, 40% Italian but that didn't cause us any problems. Definitely a good activity

Francesco was very knowledgeable about Venice past and present. He was a very engaging guide!

Our guide Valentina was excellent and the tour was extremely interesting.

Friendly and pleasant guide. Interesting and necessary visit to understand the history of Venice.

I discovered part of Venice thanks to my guide Valentina. I appreciated.

The tour was a fantastic way to get off the beaten track. My children really enjoyed it also.

We loved the glassblower's performance; it was fascinating to watch. The shopping time was very short. The same goes for Murano, a cute little island but too little time to shop. Otherwise, the boat ride was very pleasant and the guide was very friendly.

it's a very well run business. the crew onboard are extremely helpful and friendly. I highly recommend this company for your boat trip to Murano and Burano. grazie mille!

Definitely worthwhile taking this trip. It was very busy and we were kept waiting in a queue on the dock in the hot sun for over 40 minutes before we boarded and left for Murano which wasn’t great, felt like cattle, but glad we didn’t bail as we enjoyed our day, especially Burano

Beautiful islands, the guide told us so many things on the way! Excellent

A pleasant activity that allows us to appreciate the islands of Murano and Burano in a short time.

Confusion with which boat and where to queue on a very busy quayside. Boat should have departed at 10.30 but was late and didn’t leave till 10.50. Guide could not be heard over noisy engine. Not much to see in Murano other than glass factory and a few shops selling the same. Burano was stunning, picturesque coloured houses with some amazing shops, restaurants and bars

Both Camilla and the captain were absolutely charming, the trip was just about the right duration. All great 👍🏼

Very interesting trip, the Murano glass factory is practically an art museum. There are beautiful and unapproachable pieces. It's a shame about the short time available, only an hour, Burano is also enchanting. Explaining everything to 100 people in 4 languages is not easy, perhaps it should last an hour more. However, the final judgment is more than positive..

The trip was absolutely worth it especially to visit 2 lovely interesting little islands. A big thankyou for the lovely Nicole for making the trip extra special with her interesting commentary and friendliness 😁😘

Really well organised and Nicole’s commentary was great on the boat. The glass blowing demonstration was amazing and definitely recommend doing it. Lovely half day trip overall.

activated super very good guide. everything was impeccable thank you very much

The trip was absolutely worth it especially to visit 2 lovely interesting little islands. A big thankyou for the lovely Nicole for making the trip extra special with her interesting commentary and friendliness

Beautiful gondola ride through Venice and to grand canal with family of 5. Very enjoyable, relaxing, and memorable! Thanks for making it easy to book and embark from gondola meeting dock.

Very kind gondolier, very nice the 'manager' of the voucher acceptance. Having booked online I thought I would save some money and not spend 40 euros more. I hope that at least part of these 40 euros will remain with the gondolier and the 'manager' because they are truly extremely available

An experience that should be lived at least once in a lifetime. Exciting, suggestive. I lived it with husband and children, and we were all enchanted

We had so much fun despite the cold weather. Our gondolier was very friendly and informative.

It was fun! He gave good explanations and the gondolier was very good at sailing. A fun way to see Venice from a different angle.

It was nice to have a reservation and not have wait. Nice tour of the canals.

Amazing - a must in Venice. The location was easy to find and the gondola ride was fantastic. A very friendly Gondolier. We arrived really early as we were in the area but the Gondoliers said it was no problem and they took us there and then.

Wonderful experience, super easy to find the meeting point and very helpful gondolier! Highly recommend!

Everything went well, quick 30min ride but the gondolas are sublime, I recommend! We arrived a little early and were picked up directly, thank you

Very nice experience, friendly guide and a neat and clean gondola!

Very pleasant and relaxing. Friendly gondolier but not very talkative.

Lovey experience that you can’t miss out in Venice. Having a private gondola was very much worth it, and going in the early morning gave us a much better experience. A shout out to the great captain of the gondola we had, very engaging and friendly!

Great walking tour, our guide was very informative on Venice and its history. It was great to see the less see spots. The Gondola ride was magical

Really informative guide with interesting facts. Small group in a busy environment but helped by the Bluetooth communication. Frederica was knowledgeable and passionate about her city.

Had a great experience and would recommend it to everyone who wants to learn more about the process or trip

Wonderful walking tour through San Marco area of Venice. We loved learning the history of this neighborhood.

The group loved the back street of Venice tour. Great guide and walking at a good pace to cover many sights.

A nice short orientation to a small section of Venice. The pace is fast with the guide walking a talking. Loved the history and the details about how people manage to live in the city especially when it rains!

This was a fun walking tour of Venice. The streets can be like a maze, so it was helpful to have a guide. Our guide (I forget his name) was very funny and personable. Very dry sense of humor, which I loved. And the gondola tour is fun. It’s something that you kinda just have to do while in Venice.

the first guide Valentina was very good and very kind, she explained very well and answered all the questions of the members of the group in a quick and targeted way. very good. the second guide, Alessandra, who accompanied us before the gondola ride, is a marvel, fantastic, funny and very friendly. he brilliantly conducted an Italian/French tour switching from one language to another with impressive ease! we are definitely satisfied

We always enjoy learning about the place we're visiting, especially when we're in a small group and away from the massive crowds. The guide did a remarkable job keeping us entertained and away from the crowds.

Guides provided clear instructions about the tour. There was no complications with getting to tour location.

Definitely must do as we learnt so much about the history of Venice and got to see snippets of this incredible labyrinthine that only a local would know! Our guide, Fredericka, was wonderful'

We took this tour to see things other than Doge’s Palace and St Mark’s since we would be seeing those on another tour. And that is what the tour was - small backstreets with stops at interesting attractions with informed commentary from our guide. My only complaint is the audio device has poor sound quality which made it hard to understand the guide. It was better to not use it and stand near the guide whenever possible.

The trip to Burano and Murano was the highlight of our trip to Venice. Emma was amazing with all of her insider information! Highly recommend.

The tour guide and her assistant were excellent, couldn’t have been better. They programmed the tour to our desires, perfectly!! Very supportive informative and always at our fingertips. Everything about the tour was most marvellous💙💜 thank you.

Emma was fantastic! She was knowledgeable, fun, and made sure we were able to see and do exactly what we wanted. Her knowledge of Venice as well as Murano and Burano was very good and her English was excellent!

Our guide Tobia Navarro was excellent. Picked us up promptly at the hotel. He was very passionate about Venice and answered the many questions we had. Murano glass was amazing and we purchased some glass made by the master who was doing the demonstration. My husband was desperate to try green crabs but we couldn’t find a restaurant who did this dish. Tobia rang round some restaurants while we were on the glass tour. He found one on Burano and very kindly booked a table and reserved the dish for us After a very interesting visit to the lace making, and yet another purchase, we had the most fantastic meal and the crabs at Restaurant Galuppi. Our trip ran over its time but this was not an issue for Tobia. He was very laid back and an excellent guide. Private tour avoids the crowds.

The activity was excellent, it will remain as one of our best memory from Venezia. Emma is a friendly host which speaks English but also French, she gave us interesting pieces of information on her city, the culture, the food and of course the different islands of Venezia. Transportation was really well organized, it was so nice to have a private and fast boat when we could see that the other boats were so crowded with people. Murano and especially Burano are definitively places you would want to see if you have at least half a day to spare while visiting Venezia. These are quite unique and beautiful places.

no improvements. went like clockwork, wonderful, knowledgeable guide. pretty close to perfect.

Jasmine was a perfectly delightful guide, full of information and perfect English.

Emma was very nice and informative. we had a nice trip to Murano to the glass factory and Buramo to see the lace

Our guide Emma met us at our hotel and took us to a private water taxi. We toured the glass factory in Murano, then took the taxi to Burano. She showed us around the town, including lace making and Burano biscuits. Then we had a bit of free time to explore Burano and relax before we boarded the water taxi back to Venice and our guide walked us back to our accommodation. Our guide was friendly, funny and knowledgeable and the whole experience was fun. The price wasn't much more than the cost of just the private taxi on its own. Highly recommended!

Absolutely wonderful. Highly recommend this trip to anyone, including families with teenagers or older.

Emma, our guide was absolutely amazing. We've done a few tours across the globe and none have made us feel as 'at home' as this. While the tour sights themselves were magical, it was definitely the guide that was the Cherry on top. The glass blowing demonstration in Murano was awe-inspiring and exploring Burano on foot after was the perfect addition.

Super impressed. Had a wonderful experience seeing Burano and Murano that we never could have created on our own. Our guide Emma was a wealth of information and so fun to work with. She told us so much about the stops on the tour and about Venice in general. Would very highly recommend.

The journey was with strangers, as expected less than 30 minutes and mass processing

The gondola ride in Venice is not an activity, but an experience. A beautiful memory that you will always carry with you.

If you want a quick gondola ride and nothing else, this is the right one. Takes a little turn into the canals (not under the Rialto Bridge). 30 minutes and then it's done but that's what I wanted.

We had booked a German-speaking guide, but were only given English-speaking guides. You can't really call them guides either. The guide took us from the ticket office 50 meters away with all the other tourists. The trip on the Grand Canal took exactly 5 minutes, after which we were pushed through "side streets."

I liked it a lot, I was a little afraid when the sea was more open, but it all worked out lol

It was a great experience. Venice is a place you should visit at least once in your life, and I recommend taking a gondola ride to enjoy the city. However, although the meeting place was easy to find, I was a little worried until the guide arrived because I didn't know where to go afterwards (thank goodness I waited at the ticket booth). It was a great experience, including that!

We chose not to take the audioguide just to enjoy the gondola ride better. And although we booked a tour in English we we're put in a French speaking group so we didn't understand a word of the tour on ground. So just in case take the audioguide! The gondola ride itself was lovely, definately worth the money .

The view of the many beautiful houses, the beautiful weather and good lighting conditions and the tranquility of the small canals.

Was a nice tour, but only a short distance across the Grand Canal, then turned into smaller alleys

Such a great experience and a really cost effective way to experience a gondola trip, highly recommend

The gondolier was an incredible man, a real pleasure to have been able to enjoy Venice with him.

Definitely worth doing this tour, easy to find meeting point, engaging and helpful guides. The tour itself was funny and ìnteresting. Lots of great nuggets of information which were genuinely interesting. The gondola ride wasn't very long but still enjoyable.

We loved the guide Flavia Costa. Amazing, she kept us interested throughout the whole journey. She shared so many interesting things about all the places we’ve been. Recommend the guide and the tour.

Discovering two new places, they didn't try to translate into Spanish. Radios didn't work.

Nice afternoon activity for us that was a great break from the hustle and bustle of Venice. Our guide, Francesca, was great as she narrated while we were on the water in a comfortable boat. Murano was fun with glass blowing demonstration as the highlight, but get out into the town as soon as possible as there are many beautiful buildings, canals and other glass shops available. Burano was a mob scene on a Saturday afternoon, though also quite beautiful with the colorful houses.

Everything was excellent. My tour guide was Claudia and the captain was Luca, both very friendly and nice. Claudia is from the island 👌👌 and you can tell she has a passion and love for the place, explaining everything beautifully. I left delighted with this tour and learned a lot. Thank you 🙏 I actually forgot my jacket on the boat and they are still keeping it for me to pick up when I return. 🫶🫶🫶🫶 Wait for me, I'll be back next week 🙏

Good activity but free time on site too short, you spend more time on the boat than on the islands. The guide only speaks English.

We loved that day, Flavia was wonderful, she gave a lot of information clearly and always in a good mood! We were very well received on both islands and it is worth seeing how they work glass in Murano, it is incredible. The island of Burano is so beautiful, it looks like a postcard. We highly recommend taking this tour if you are visiting Venice.

Claudia was an amazing tour guide. It was amazing seeing the glass and lace making in person. It is a definitely must do when in Venice.

Francesca was a great guide. Perfect amount of explanation and free time.

It was truly a great time. Our guide Francesca was very friendly, attentive, and offered clear and interesting explanations! The discovery moments were a wonderful cultural experience, and the islands were very beautiful. A big thank you to Francesca and our boat captain!

Lovely guide Gaia provided useful insights. Time on the islands was indeed a bit short.

Our guide, Elena, was outstanding and accommodating in every way! We learned so much and enjoyed all she shared with us!

We had some trouble getting to the location because we didn't know we had to take a taxi from outside of Venice which made us late. Ultimately, it was our fault for not doing more research, but we would have appreciated a bigger heads up in the directions for those who were not already in that area of Venice. Otherwise, it was a great time and we enjoyed ourselves!!

We signed up for a gondola tour. Did not realize there would be another brief tour as we walked to the gondola docks. That was ok, but our primarty reason was to take a gondola ride. We enjoyed the gondola ride, however there was no interaction with the gondolier. Personally was not looking to be entertained by him or have an extensive conversation, but not even a welcome, hello or thank you.

This worked well for me as a solo traveller as the usual prices meant it wouldn't have been an option for me on my own. Bit of a guided tour on the way to the Gondola ride which was quite serene once we were on our way. A bit of waiting around so you need to allow a couple of hours taking everything into consideration. The gallery at the end was well worth staying for, you really felt that you were there and had gone back in time with the 3D experience.

The Gondola ride was a unique way to see the city. They were very kind and accommodating. We will definitely do this again on our next trip to Venice.

This was an amazing experience with a group of friends.Its a must when your visiting venice and great photo opportunities when on the gondola boat.

Lovely ride, we had a good time. Marta Boccato was great guide. We were also lucky with the weather.

Great experience. The gondolier was very knowledgeable and friendly Wish I had more time for a longer excursion.

Experiencing Venice from a different perspective, from the canals, was a must do! Emma our guide gave us some extra info about Venice and the history of Gondolas, which was really interesting. Ending with a VR tour taking you back to the 15th century was quite entertaining.

Great short walking tour, followed up with a scenic gondola ride and then a tour into yesteryear with virtual reality goggles.

It was amazing, magical. Beatrice Da Ros was our guide, she was very sweet & explained everything and walked us through the streets of Venice. I highly recommend it to everyone.

The gondola ride, coupled with the expertise of the tour guide, brought the waterways and architecture to life!

Got's to do yes or yes super nice experience relaxing great view from the Grand Canal... Wife loved it

it's great with the serenade. the ride itself is extremely short. Roughly 20-25mins with a quick round from where you launch.

Thoroughly enjoyed the experience . Especially the serenade . He had an amazing voice , we were very impressed with him . Shane he didn’t stop , we wanted to speak to him . But managed to tip him

This is very nice activity! Man in gondola is very fun! I recommend you to experience this touar! Sharing a gondra is very fun because you can meet new friends on gondra!

A truly worthwhile experience! Magnificent serenade with a very friendly singer and guitarist!

This was fantastic and totally worth the money! My husband and I traveled to Rome, Florence and Venice in July 2018. We were on a budget and didn't want to bust the budget, so went with the "shared" gondola option and then splurged to have the serenade option. The experience was unforgettable and easily the best part of our whole trip! The singer and the man with the accordion had great chemistry and were constantly interacting w/ my husband and I. I thought the 20 mins sounded kinda short, but it ended up being the perfect amount of time. Do it at sunset around 7:30 if possible. Highly recommend this to all my family members and friends, it was simply enchanting and something my husband and I will never forget!

According to the ad we booked with this company as they offered 6 passengers. Fine only 5 but questioned.They were extremely rude and argued with us re our booking, paper vouchers and electronic proof of purchase. After an hour they realized we were not Leaving so put us in boats. 3 of us were with the musicians and had fun but the others couldn’t hear the music well as the gondolier was on his cell the whole time. Our gondolier was yelling at us when we were getting out. Take your chances

I had seen a gondola with a singer a few days earlier and was very impressed with the performance. Now I was lucky that exactly this singer sang on our gondola ride. Thank you, it was beautiful

I thought the trip was very good... it was quite bouncy and there was a long wait in the queue before boarding but the guys were brilliant at getting everyone on and off the boats. The trip itself wasn't very long, but the singer and the accordion were audible across all the gondolas and the journey through the grand canal followed by a number of smaller canals was very good. Everyone who heard the singing or accordion music was smiling and waving and even some danced by the side of the river - overall a very good vibe - feel good trip. Glad we did it.

It started 10 m-minutes late, but there were also 10 minutes longer, sometimes you say two, sometimes four and sometimes six people in one gondola, more than ten gondolas went from the main canal to a side canal and then it went back there, the singers and the instrument players you could hear the gondola took turns so that everyone could enjoy it) was far away of course you couldn't bike that much so 50 percent music guarantee

Luckily we were in the same boat as the musicians and it was the best part of our Italy trip