Customer reviews of tours in Italy

The whole thing was amazing. The knowledge that was shared to us was great and very impressive. Getting some information before we went on the gondolas was wonderful. The length of the ride was perfect and gave us a good look around at different areas. I I joyed the little museum at the end and especially the virtual tour.

We really appreciated the guide's explanations. The gondola ride was very good, as was the historical presentation of Venice using virtual glasses. We would have liked the Grand Canal tour at the end of the activity to be longer.

It was amazing. I was searching gondola for good price and this was perfect.

Our guide Emma was so friendly and enthusiastic about her city. The experience included a short walk and talk as Emma gave us some history of gondolas. The gondola ride was lovely and cheaper than hiring a private ride.

My husband and I were not side by side and he did the whole route with his back to the step.

10-15 minute walking tour followed by approx 30 mins of gandola, the guide was nice and friendly. Must do in venice!

was not expecting a vr experience along with the ride it was incredible and the music and atmosphere was just heavenly

It was ok. Wish we could have seen more. Seemed to be rush. Get your money and move on

The host was lovely I think her name was Melanie. Everything was coordinated perfectly and the gondola ride was beautiful 😍

It is not really a guided tour. You spend 20-30 minutes virtual tour in the souviner shop. Was a bit disorganized at the start. The gandola was good, lasted 30-40 minutes. The tour guide stayed on the shore of the big canal and we heard her at the end of the trip. Ideally according to the booking, she should be on of the gendolas in front of us and explaining. Ear piece is sheap and keeps disconnecting. Over all the gandola ride was not very bad if you are after photos and new experience and box ticking.

The only negative note is that the docking area to get off the gondolas is not suitable and absolutely needs to be improved.

The walking tour was excellent. We learned a lot about the city. The gondola ride was good but not very long and there was no live guide during the ride. It's something to check off the list at a very reasonable price.

The tour was a lot of fun, our guide Julia was well versed and really gave us a lot of information and backstory of the locations we visited. The island were absolutely beautiful and the ride to each place was really comfortable too. Overall great experience and would definitely recommend to everyone that thinks of doing this tour!

Really nice excursion to visit Murano and Burano ! The guide Andreas is perfect, he can speak lots of languages. Really practical to be able to board and get off at Santa Lucia or Saint Marco. We also visited Torcello, but I think it isn't worth the detour. The time we could spend in Murano and Burano was not enough, it would be better to skip Torcello and lenghten the time in Murano and Burano. Burano is the best spot for gorgeous photos!

The pier was very easy to find as the instructions are so clear. The guides were great, not a lot of information but it was also nice to just sit and enjoy the views from the boat. Murano was great, if you want to shop, there are plenty more glass shops in the town, and it’s much nicer shopping outside. Burano was great and allowed enough free time to have a leisurely lunch and see most of the town. Torcello was beautiful, not as interesting as the others and fewer food options. The only toilet was a paid one. The tour was the perfect pace for the day, a good mix of structure and free time. Between each island was about a 30 min trip, allowing time to rest your legs and and hour back to the main island to rest before walking home. Great tour and highly recommend.

Murano part was spoiled by being captive in one shop and factory. We would have liked time to walk to all the shops, so the stop should have been another 1/2 hour longer. Technically one could have left the shop but there was no time, and you had to come through the shop again to get back to the boat. The other two islands were superb stops, and perfect as they occurred. Fifteen more minutes on Torello would have been icing on the cake.

Was a beautiful trip! Well worth the money! 3 beautiful islands and a great host who spoke I think up to 5-6 languages! Murano glass experience was amazing! Little tip! Walk out of the shop at the end of the tour and go to the local’s shops, literally 2/3 of what the factory tour is charging! Burano is beautiful! Make sure to visit Bepi’s house and try their biscuits. Torcello is so peaceful and pretty! Also the bell tower you can climb for €5 each! We didn’t realise that until we got there! The sights were gorgeous!

Good price for the itinerary. The islands are beautiful and full of history! People usually skip Torcello, but it is a great mistake! Torcello was one of the highest spots of this tour for me! The only remark goes to the sound system in the intern part of the boat: low level and people talking during the explanations made the listening a hard task for me and my group. Unfortunately we shared the boat with people that does not were properly educated and even interested in the explanations…

Torcello seemed like a waste of time, the other 2 islands were gorgeous. The boat ride was beautiful.

Very worthwhile trip. Small exhibit at the glass blowing factory on Murano and then around an hour on the island. then to Burano where you have 2 hours to explore (get lunch at this point) and this is a perfect amount of time to see the island and it's beautiful colours. Next to Torcello you get around an hour or so, again a perfect amount of time. It isn't massively clear to understand the points of interest that they point out on the boat. For the money you spend it is definitely worthwhile!

The guide did an amazing job however it was hard to hear over the intercom

Excellent boat and heated, friendly and adequate guide available. Beautiful demonstration in Murano, Beautiful Burano, Torcello to see. For the small difference in price, the tour of the three islands is always convenient since it offers more time to visit Burano than it deserves.

It's definitely a trip to do. But be on time or 15 mins early at every point! We looked at doing the half day trip but glad we didn't as we got much more time in Burano for a chilled lunch and walk along the island. There wasn't much to do in Torcello, but it does have history, and you can climb the church.

it was perfect! the times on each island were sufficient. only downside, the guide on the way back was not the same...very strange way of speaking and we didn't understand anything. the 3 islands are superb with a favorite for Burano and its colors! You have to climb to the top of the Torcello campanile, the view is magnificent

After finding the ticket office the lady checked us in then pointed out where to find the gondola. After asking around just a bit we found it and enjoyed the ride.

What an amazing experience! Definitely worth it doing a private ride. I had my elderly mother (65), young son (8), teenage daughter (16), and myself and we all had a great time. Venice is GORGEOUS!!

A gondola ride when in Venice is a MUST....everyone knows that. Our gondolier,Massimo, was very knowledgeable gave us all sort of info,the ride lasted 5 min. longer,which was nice,overall 10/10

This ride made me feel like a true Venetian noble. Absolutely magical!

Meeting point was easy to find, instructions were clear and the staff were friendly. Great experience.

Beautiful sights and gondola. Water traffic was busier than expected but I know that can’t be controlled

We had booked a gondola ride at 7.30pm only for the two of us. Since we had read in the reviews that the office is not so easy to find, we left earlier. With Googel Maps that was no problem at all. Since it was our turn earlier, the employee asked us if we wanted to drive earlier and where we were we said yes. She wrote a new time on the slip of paper we went to the stop at the Hard Rock Cafe where there was a long line but we were led straight to the next arriving gondola and off we went. It was a special experience from time to time we saw or heard the gondola with musicians. So I enjoyed it very much, I enjoyed it and it would not have occurred to me to look at the watch for how long we were on the road.

It felt special and personal. Seeing the city from the water gave it a whole new perspective.

A beautiful and peaceful experience — gliding past the old palaces felt like stepping into a painting.

Good experience on Gondola. 30 mins go by fast for the price paid, it is certainly an expensive ride. Our Gondolier is great, he was very skillfull, going around tight corners in the narrow river lanes. I'd highly recommend this for the beautiful views and experience.

A relaxing way to see the Grand Canal — no need to walk or worry about directions.

We booked a private Gondola which departed at St Mark's square. We arrived, queued a few minutes at the ticket desk andvthen went straight onto our gondola. Venice was really busy and I'm glad we prebooked as all other gondolas were sold out! There were others in Venice, nearer the station, however they went down the unknown little side canals, whereas we wanted to see the sights around St Mark's square. It was an unforgettable, albeit expensive, experience!

Loved the extra time in beautiful Burano. Feel like me and my partner got good experience seeing both islands.

Excellent way to experience both Murano and burano in a day. Lovely guide in a group of 6 on a lovely boat. Would highly recommend.

Had an amazing tour! Our guide had so many little stories about the islands as we were driving out, highly recommended to anyone heading to Venice

Excellent, such a good day out. Luigi was fabulous, would highly recommend this trip.

The guide was lovely, informative and entertaining. It would be nice to have time to explore Murano but it was a great experience. The boat was fun

We had a wonderful trip , with amazing guides x thanks from Ireland

Boat ride pleasant Not enough time given at glass blowing in our opinion Lace making interesting again not enough time Note that it says tour is 4.5 hours That does not include the boat ride return so add another 35-40 to your day

We loved our Murano/Burano tour. This was a unique experience. From the boat ride, to the glass blowing and lace-making demonstrations, to tasting the traditional Burano biscuits, it packed a lot of great experiences into one tour. Our tour guide, Marta, was wonderful! She was friendly, enthusiastic, and extremely knowledgeable about the history of Venice, the islands, and the lagoon. Thank you Marta!! We also had a skilled boat captain who did a great job of navigating the low tides. We would highly recommend this tour to anyone!

We had a wonderful time visiting both islands! The guides were very knowledgeable, helpful, and responsible. Definitely recommend this tour.

All aspects of the trip were very good. The Virtual Reality experience at the beginning was great, the boat trip with the guide’s commentary was really interesting. Murano glass blowing was fascinating and we had time for a stroll to see part of the island. Burano was simply beautiful and there was plenty of time to explore and to sit down for some lunch. Overall an excellent experience with a great guide and good value for money. I would highly recommend it to anyone

Enjoyed all of it! Everyone was wonderful from the ladies at the meeting point to Claudia our guide. A fabulous trip

Excellent trip around the canals with a very friendly and knowledgeable guide. The electric boat is very good too. Highly recommended.

I liked being able to get off the train and going right to the kiosk to get my tickets. There was a line for vaporetto tickets. It would have been cheaper to buy in person if I'd been willing to wait in line.

Well worth getting a multi day pass if your island hopping or want to get from one end of Venice to the other when the days are to hot to walk. We used the ticket to visit the Lido as well. So worth it if you plan on using it more than 3 times.

A great way to get around although if seated the windows are filthy so you can’t enjoy the views.

This was easy to book and use and meant that we could skip the queues for the ticket office. It was also cheaper than buying the tickets on the day. Would recommend using.

Great price for parking and trip to & from Venice. Boat was very full so a little crammed in (and 37 degrees so not ideal!) Would be better to have clearer info on which toilets you can use - but there are some 5 mins from the booking office. Would definitely use again if going to Venice.

I bought the 24hr pass on the morning before going to the ticket machine and printing off. When boarding the bus I did wonder how it was supposed to scan but even though it was a paper copy this was no problem. I utilised the pass heavily to go to lido, burrano and murano before coming back into Venice and using there also. So worth it for the money and would defo recommend to people to use it. Easy simple and value for money

They can use more water buses, especially near the train station. We had to wait a long time and when we did get on one it was so crowded we could barely get off at our stop. You need to pay attention because they don't always announce the stops and when they do stop, it is not for a very long time.

Paying a single cost and knowing you would have unlimited use provided peace of mind for a first time solo traveller to Venice.

Seemed to be really lucky , never waited very long. Once I got my head around the system, it’s easy to find where you are going.occasionally the boat was packed but always got on.

These were excellent value especially as staying on mestre, we used the bus to get in and out every day and the water bus to visit the islands and make our way round when our legs got tired !

really useful getting a 7 day pass for the waterbus, we hopped on and off many times each day and got to see most of venice. we even managed trips to merano and burano islands using the pass. strongly recommend this.

The water bus was easy to find and using the tickets pre booked was better than trying to work out the machine. As long as u know where u r going and where u have to get off it’s fine.

This tour is easy to book and very convenient to travel to the two islands- skipping the queues of the independent boats. That said, our two points of feedback are 1) it would be beneficial to have even 30 minutes extra on each island- even an hour more wouldn’t hurt in Burano. There just wasn’t enough time to experience it - walk around, have a casual gelato or pop into a shop. And certainly not have lunch without rushing. Also, the guide on the boat is impressively multi lingual and very kind- but it was a shame because we could not hear a single thing she said over the loud speaker with the muffled noise. So we missed out on the entire “guided” element while on the boat, and didn’t know what we were passing or what’s was going on.

The boat took as on a round trip on smaller islands. Glass factory (and shop) and spectacular colorfull fishermans village

It was good. Our specific boat wasn’t too overcrowded so when we got to the glass factory there was plenty of room to see. The factory shop has some pretty hilarious pricing for products. Burano was beautiful. The tour itself was punctual. We had 30 mins free roaming in Murano and about 1 hour in Burano. For us it was enough time.

The duration is perfect, we didn't get tired of the boat and there's enough time to visit and explore the islands. The check-in process was easy to find, was a very relaxing activity. I recommend it, Murano is the most famous for the crystal handcrafted goods, but Burano is prettier in my opinion and we liked most.

The tour was well organized and run on time. The glass blowing demo at Murano was good and impressive although it felt a bit short. We had lots of time for some shopping afterwards. We had to skip the visit to Burano due to some time limitations we had. overall it was a great experience.

Booked this trip for my mum and I - short city break to Venice. Well organised, and structured, and the guide - multilingual and approachable - made it easier to understand timings and locations at each stop. However, meeting point is quite a way from the actual boat so you do need to be able to keep up with the group for a fast walk over 3 bridges and waiting in the sun with no seating prior to this walk for about 30 mins. On the boat, large vessel, lots of seating inside and upstairs - mostly covered, and clean, well maintained, and well staffed - both helpful and supportive. The glass factory on Murano - particularly the demo - was amazing! A true artist and expert in his field!!! The factory shop was a little disappointing, as the prices were much higher than on the mainland. The island itself - Murano - is beautiful and well worth a quick wander around... though you don't have long to look before jumping back on the boat. Burano - beautiful to look at and again well worth a wander around...

Easy to find the meeting point. Exchanged bar codes for tickets and then the boat left from directly behind the ticket office. The islands tour was really good, impressive to see the glass blowing and around 45 minutes to explore each of the three islands. The guide was great, explaining everything in multiple languages. A really enjoyable, well organised trip.

Great wayup to see both islands, you spend about an hour on each . If you want to spend more time book a different cruise. Simple way to see both places rather fast .

Could not hear the tour guide at all. Voice was not loud and lower level could not hear her. Murano was all about buying Murano, which of course we did. There was nothing in Burano to see. Too a few pics and found a bar. Boat ride was fine and comfortable. Rather crowded.

Not enough time to spend on the islands and not very much info given out by guide as well as being difficult to hear

This is an activity worth doing. Amazing views in Burano and great glass structures in Murano.

Great time visiting the lovely islands. Wish the stops were longer.

Good value our guide Elana was in informative Easy to find on google maps, look for Venice tours girls. :)

The gondola ride in Venice is not an activity, but an experience. A beautiful memory that you will always carry with you.

There was a great buzz around the meeting area. We shared our ride which was perfectly fine. It was lovely to float around the sidestreets as opposed to the grand canal which was very crowded making the waters choppy. We loved this!

Not just a góndola ride but a mini tour as well. Great experience. You are in the góndola for a good 25-30 minutes.

A great way to discover Venice. Of course, the beautiful things are always too short. Depending on the provider, you'll take different roads.

The gondola ride was our highlight! The title is a bit misleading – you start on the Grand Canal, but then quickly head into small side canals – but it was very peaceful! Very nice guides!

Other than the fact it was raining heavily, the experience was perfect, definitely recommend!

I loved the 15min commentary prior to the ride and wish that was longer. The boats seated 4 so we were with another couple. The Gondolier smiled when he saw us taking selfies that he was in the background on, so cute! Great value for the money

The view of the many beautiful houses, the beautiful weather and good lighting conditions and the tranquility of the small canals.

We had booked a German-speaking guide, but were only given English-speaking guides. You can't really call them guides either. The guide took us from the ticket office 50 meters away with all the other tourists. The trip on the Grand Canal took exactly 5 minutes, after which we were pushed through "side streets."

If you want a quick gondola ride and nothing else, this is the right one. Takes a little turn into the canals (not under the Rialto Bridge). 30 minutes and then it's done but that's what I wanted.

I booked this gondola excursion for our party of six with no issues. When we checked in I was informed that each gondola holds only five people and our party would have to split up. I wish this was included in the reservation process. The excursion itself was a bit disorganized. Our reservation was for 5:45. We checked in just before 5:30 and didn’t get started until about 6:10. The gondola ride was nice…about 20 minutes.

Katia is an excellent guide. Interesting and available. The visit was superb. A good time with the family that we recommend

What a wonderful day with our guide in Murano. We loved the tour of the glass factory and a walk to the amazing church in the island. It was a perfect way to spend the day.

Had a wonderful tour with Gabriela. Thank you for the many beautiful impressions from the island of Murano!

Just perfect 👌 We had a wonderful time. Our guide was exceptional 👏 I recommend 100%

Fantastic tour with Giovanna, an extremely nice, hard-working Venetian woman who speaks perfect German. Very well organised, extensive and interesting information about Murano and the history of this small island. Lots of new impressions and, above all, good memories. Absolutely great and highly recommended! We (Nina and Jürgen) say thank you dear Giovanna

The tour guide was very helpful and was pointing out various landmarks around the islands. The passengers were split into two groups, one each for two glass factories on Murano. We went to the Mazzucato factory which had a very good demonstration of glass blowing

Beautiful experience! They have fully adapted to our needs. The guide, exceptional !!!

Annamaria gave us wonderful insights into Murano. Very exciting, informative and personal. Thanks very much!

we had a guide keen on history and we were only two people so privileged visit, on the other hand a little light content: a demo in a single glassware (where we spent most of the time visiting the store with the seller on our heels) + visit to the basilica, the rest of the island is apparently not planned in the program (too bad!) .. but very helpful guide in any case (to help us find the right shuttle boat to leave )

Everything was great, the boat ride, the factory tour… The only think we would’ve liked differently is a little more explanation of the places we walked. But 100% recommend this experience completely worth it for the price

Already on the boat trip by taxi to Murano, our guide Giovanna explained a lot of interesting things about Venice and the origin of the glass manufactories. The private tour of the glass factory was very impressive and informative. Due to the special Corona situation, the four of us were the only guests, which meant that we were looked after extremely courteously and personally. The subsequent stroll with Giovanna through Murano with a visit to two churches in which pictures by old masters were hidden on the walls, the onset of flooding due to the tide and the many stories that Giovanna knew to tell us about Murano and Venice rounded off our private tour away. A very successful trip!

We chose a private tour with a guide to the island of Murano, and it was a very pleasant experience, a far cry from group tours. Our guide took the time to tell us about the history of Venice and we visited places far from the tourist crowds. We stayed in Venice for four days, and this outing was by far the best. Grazie mille!

The best €25 I ever spent! Amazing day trip to 3 gorgeous little villages! Perfect amount of free time in each place, the day flies in! Like other people have said, don't buy anything in the glass factory, things are much cheaper in the shops. Really nice big boat, with an option to sit inside or outside.

Very nice demonstration at Murano glass factory , but that's it, no factory tour, only the shop. Beautiful experience exploring Burano. Rather sad at depopulated Torcello Island.

Perfect tour for us .. the right combination of guided information and free time. Highlight was Burano, would go back to explore more.

We walked along the narrow streets and admired the work of the craftswomen who create lace products. We spent more time on the island of Burano enjoying its charm.

The educational visit on the manual processing of glass in artisan ovens is interesting. But I don't understand why the shop is induced in internal shops with very high prices, even in the shops in the internal square of the town. The paradox is that in the bazaars along the route to Venice in the Rialto bridge area, the prices of Murano glasses, identical to those we bought on the island, are 3 euros lower per piece. One out of five would come free. What a disappointment!!!

It was a great way to see the culture and history of Venice and the surrounding islands. The glass demo was interesting and a must . The coloured houses in Burano are eye-catching and the story behind them light hearted. With quaint restaurants, for a light bite and a glass of wine. Spent approximately an hour and half at each location.

The guide was amazing and narrated everything in 5 languages all day! The weather was not great--rainy and cold--but that could not be helped. I understand that we were trying to take in a lot of sights in one day, but it did at times feel very rushed.

It was a great tour. Wonderful value for money experience. Very well organized the information shared by the guide was very interesting, the time allowed in each town was more than enough

Really nice excursion to visit Murano and Burano ! The guide Andreas is perfect, he can speak lots of languages. Really practical to be able to board and get off at Santa Lucia or Saint Marco. We also visited Torcello, but I think it isn't worth the detour. The time we could spend in Murano and Burano was not enough, it would be better to skip Torcello and lengthen the time in Murano and Burano. Burano is the best spot for gorgeous photos !

The first 2 islands were very nice, the last one was not much (a church on an island) There were also people who did the 2 islands tour, I would recommend that to people. A visit to the glass museum is an absolute must as far as I am concerned, but I have not seen a tour in a glass factory (they must mean the museum, but you can visit it at your own expense and opportunity)

The information given by the multilingual guide was clear and interesting to know. The islands are a must see, Burano being the most picturesque with its brightly colored houses. The boat ride is comfortable. The free time granted on site allows you to wander the alleys while admiring the very nicely stocked local shops.

The excursion to the lagoon gave us the opportunity to enjoy the beauty of the islands of Murano, Burano and Torcello. The boat ride through nature was breathtaking, and a stop on the island of Murano allowed us to see the glass making process and learn about the art of glassblowing.

La experiencia del tour fue excelente, pero lo que realmente marcó la diferencia fue la atención que recibimos de Aurora. Por un retraso en nuestro vuelo, llegamos tarde a la actividad que teníamos reservada y pensamos que ya no podríamos participar. Sin embargo, Aurora nos recibió con una enorme amabilidad y se tomó el tiempo de ayudarnos a conseguir un lugar en el siguiente grupo, aunque no era el que correspondía a nuestro horario original. Su actitud fue sumamente atenta, cálida y resolutiva. En un momento de bastante estrés para nosotros, su forma de tratarnos nos dio mucha tranquilidad y nos hizo sentir cuidados. Gracias a su gestión pudimos disfrutar del tour y no perdernos la experiencia. Es muy valioso encontrar personas como Aurora, que no solo hacen bien su trabajo, sino que lo hacen con vocación y cariño. ¡Un agradecimiento enorme para ella!

Our tour guide Beatrice was very friendly. We asked for the tour in French and she was able to speak to us very fluently. she had good knowledge about the history of Venice and the gondola. The gondola ride was very fun and finished with a VR presentation of Venice. The gondolier’s were helpful for people that need help coming in and exiting the gondola! 100% recommend!

The guide was excellent. He gave us lots of information about the history of Venice. My only gripe would be to say he walked very fast and some people struggled to keep up with his. Perhaps this needs to be taken into account. The Gondola ride was beautiful. Very relaxing but it could have been even better had the Gondolier even so much as made eye contact with us. Had he been just a little bit cordial we would have given him a tip. That is not the fault of the guide or the tour company so overall this was a good activity

10-15 minute walking tour followed by approx 30 mins of gandola, the guide was nice and friendly. Must do in venice!

Everything was fine. The guide was super friendly and the experience was wonderful.

A 5-minute walk with some interesting explanations. About 30 minutes by gondola. The tour is pleasant and allows you to disconnect while enjoying Venice from its canals.

A great little walk on the way to the gondola. The ride was fantastic and just so cool!

1/2 heure de gondole sur l’heure annoncée Partage de la gondole avec un autre couple Sinon bien

It was well. The gondola man was not really social with us and the gondola ride ended up being only a 20 min one.

Excellent, well organized good attention, good audio system, GAIA, excellent guide and the perfect finish a 3D experience of the beginnings of Venezia..great job!!!!

Fantastic trip, really enjoyed the narrow street canals into the Grand Canal. Bit extra time would have been great though but defo worth the money

A must do in Venice. Very educational and a great experience. Our tour guide Beatrix was amazing with explaining everything to us and ensuring we had a good Gondola ride. I would recommend.

The trip was absolutely worth it especially to visit 2 lovely interesting little islands. A big thankyou for the lovely Nicole for making the trip extra special with her interesting commentary and friendliness

Really well organised and Nicole’s commentary was great on the boat. The glass blowing demonstration was amazing and definitely recommend doing it. Lovely half day trip overall.

A pleasant activity that allows us to appreciate the islands of Murano and Burano in a short time.

Definitely worthwhile taking this trip. It was very busy and we were kept waiting in a queue on the dock in the hot sun for over 40 minutes before we boarded and left for Murano which wasn’t great, felt like cattle, but glad we didn’t bail as we enjoyed our day, especially Burano

It felt very organized and we enjoyed that aspect of it. We found the tour informative and thoroughly impressed with the guides handle on multiple languages. We did not know what to expect for the islands but really enjoyed them and the time allotted at each location, especially with the warm weather . We had expected to be dropped back off at a sorting point so we were surprised to be dropped off at St Mark's and have to figure out our way back to our starting location. Once the boat docked,we had intended to tip the guide and get some instructions from her, but she was the first to get off the boat and took off right away.

Beautiful islands, the guide told us so many things on the way! Excellent

We loved the glassblower's performance; it was fascinating to watch. The shopping time was very short. The same goes for Murano, a cute little island but too little time to shop. Otherwise, the boat ride was very pleasant and the guide was very friendly.

Both Camilla and the captain were absolutely charming, the trip was just about the right duration. All great 👍🏼

activated super very good guide. everything was impeccable thank you very much

it's a very well run business. the crew onboard are extremely helpful and friendly. I highly recommend this company for your boat trip to Murano and Burano. grazie mille!

Very interesting trip, the Murano glass factory is practically an art museum. There are beautiful and unapproachable pieces. It's a shame about the short time available, only an hour, Burano is also enchanting. Explaining everything to 100 people in 4 languages is not easy, perhaps it should last an hour more. However, the final judgment is more than positive..

Confusion with which boat and where to queue on a very busy quayside. Boat should have departed at 10.30 but was late and didn’t leave till 10.50. Guide could not be heard over noisy engine. Not much to see in Murano other than glass factory and a few shops selling the same. Burano was stunning, picturesque coloured houses with some amazing shops, restaurants and bars

We were early and they happily accommodated us. Everyone was very helpful and kind. Nice trip!

An experience that should be lived at least once in a lifetime. Exciting, suggestive. I lived it with husband and children, and we were all enchanted

It was an amazing tour with many interisting information about Venice given by the gondoliere. Thanks so much.

Beautiful Gondola ride however not much of a guide & lots of traffic however memorable & special

Amazing - a must in Venice. The location was easy to find and the gondola ride was fantastic. A very friendly Gondolier. We arrived really early as we were in the area but the Gondoliers said it was no problem and they took us there and then.

We had so much fun despite the cold weather. Our gondolier was very friendly and informative.

It was fun! He gave good explanations and the gondolier was very good at sailing. A fun way to see Venice from a different angle.

Beautiful gondola ride through Venice and to grand canal with family of 5. Very enjoyable, relaxing, and memorable! Thanks for making it easy to book and embark from gondola meeting dock.

Excellent Simone was great highly recommend. Great location to board gondola.

Very pleasant and relaxing. Friendly gondolier but not very talkative.

Very nice experience, friendly guide and a neat and clean gondola!

It was nice to have a reservation and not have wait. Nice tour of the canals.

A lot of people for the tour, but I do have to say. For as many people in our tour group and the other one that meet at the same time. It was well organized and a pleasant experience.

Tour guide was knowledgeable and passionate about the islands. A few hours isn't enough to take in everything but its a great start.

Great variety of historical information away from the more touristy spots provided by the guide on the walking portion.

Excellent time spent with our guide. We discovered streets where we had not ventured alone. Very good explanations that allowed us to discover Venice differently. The boat ride was a plus for us as we had only done one before. This walk allowed us to see other points of view because we started from another place but no comment from the guide.

Boat ride to the islands was fabulous and we learnt some interesting history on the walking excursions.

The tour was very interesting. The guide told us lots of interesting things.

Nice introduction to our arrival in Venice, I highly recommend starting with this activity

Informative guide. Humorous and knowledgeable. Learnt so much about Murano and Burano

A wonderful guide who knew how to transmit to us all the subtleties of this magnificent island

There was some slight confusion at the meeting place as they had 2 different tours. Our guide was OK but there wasn't a lot of "content" in the tour and her English was a little broken, but understandable.

A little hard to understand the guide because of the accent. But she was very good anyway. What she had to tell was very interesting. And she had a good sense of humor. All in all a very good experience. I absolutely love Venice.

We took this tour to see things other than Doge’s Palace and St Mark’s since we would be seeing those on another tour. And that is what the tour was - small backstreets with stops at interesting attractions with informed commentary from our guide. My only complaint is the audio device has poor sound quality which made it hard to understand the guide. It was better to not use it and stand near the guide whenever possible.

A nice short orientation to a small section of Venice. The pace is fast with the guide walking a talking. Loved the history and the details about how people manage to live in the city especially when it rains!

Guide was excellent but gondola was said to be half hour but was only 20mins if that!, all seemed rushed.

Had a lady she was amazing so polite answered questions news lots of the history absolutely brilliant the the gondolar ride was beautiful had a man with blue shades exquisite sailor thank you so much for the experience will be recommending thanks again

the first guide Valentina was very good and very kind, she explained very well and answered all the questions of the members of the group in a quick and targeted way. very good. the second guide, Alessandra, who accompanied us before the gondola ride, is a marvel, fantastic, funny and very friendly. he brilliantly conducted an Italian/French tour switching from one language to another with impressive ease! we are definitely satisfied

Great walking tour, our guide was very informative on Venice and its history. It was great to see the less see spots. The Gondola ride was magical

Definitely must do as we learnt so much about the history of Venice and got to see snippets of this incredible labyrinthine that only a local would know! Our guide, Fredericka, was wonderful'

Francesca was very informative and I learned a lot about the history of Venice. We loved the Gondala ride our Gondalier was Phenomenal. I would highly recommend this walking tour and Gondala ride

Our guide was very informative. We had a better understanding of Venice and its history. Her stories were entertaining.

Great trip. Loved the tour guide, Chiara - she was knowledgeable and did a great job. Loved the gondola ride - our only comment is that it would have been nice for the gondoliar did a little commentary. But we still had a great trip. Overall highly recommend the trip for the price.

The walking tour was great and our guide was very friendly and knowledgeable. The area was extremely busy as it was Carnevale, but still very enjoyable. Would recommend.

We always enjoy learning about the place we're visiting, especially when we're in a small group and away from the massive crowds. The guide did a remarkable job keeping us entertained and away from the crowds.

The trip to Burano and Murano was the highlight of our trip to Venice. Emma was amazing with all of her insider information! Highly recommend.

The tour guide and her assistant were excellent, couldn’t have been better. They programmed the tour to our desires, perfectly!! Very supportive informative and always at our fingertips. Everything about the tour was most marvellous💙💜 thank you.

Emma was fantastic! She was knowledgeable, fun, and made sure we were able to see and do exactly what we wanted. Her knowledge of Venice as well as Murano and Burano was very good and her English was excellent!

Our guide Tobia Navarro was excellent. Picked us up promptly at the hotel. He was very passionate about Venice and answered the many questions we had. Murano glass was amazing and we purchased some glass made by the master who was doing the demonstration. My husband was desperate to try green crabs but we couldn’t find a restaurant who did this dish. Tobia rang round some restaurants while we were on the glass tour. He found one on Burano and very kindly booked a table and reserved the dish for us After a very interesting visit to the lace making, and yet another purchase, we had the most fantastic meal and the crabs at Restaurant Galuppi. Our trip ran over its time but this was not an issue for Tobia. He was very laid back and an excellent guide. Private tour avoids the crowds.

The activity was excellent, it will remain as one of our best memory from Venezia. Emma is a friendly host which speaks English but also French, she gave us interesting pieces of information on her city, the culture, the food and of course the different islands of Venezia. Transportation was really well organized, it was so nice to have a private and fast boat when we could see that the other boats were so crowded with people. Murano and especially Burano are definitively places you would want to see if you have at least half a day to spare while visiting Venezia. These are quite unique and beautiful places.

no improvements. went like clockwork, wonderful, knowledgeable guide. pretty close to perfect.

Emma was very nice and informative. we had a nice trip to Murano to the glass factory and Buramo to see the lace

Jasmine was a perfectly delightful guide, full of information and perfect English.

Our guide Emma met us at our hotel and took us to a private water taxi. We toured the glass factory in Murano, then took the taxi to Burano. She showed us around the town, including lace making and Burano biscuits. Then we had a bit of free time to explore Burano and relax before we boarded the water taxi back to Venice and our guide walked us back to our accommodation. Our guide was friendly, funny and knowledgeable and the whole experience was fun. The price wasn't much more than the cost of just the private taxi on its own. Highly recommended!

Absolutely wonderful. Highly recommend this trip to anyone, including families with teenagers or older.

Emma, our guide was absolutely amazing. We've done a few tours across the globe and none have made us feel as 'at home' as this. While the tour sights themselves were magical, it was definitely the guide that was the Cherry on top. The glass blowing demonstration in Murano was awe-inspiring and exploring Burano on foot after was the perfect addition.

Super impressed. Had a wonderful experience seeing Burano and Murano that we never could have created on our own. Our guide Emma was a wealth of information and so fun to work with. She told us so much about the stops on the tour and about Venice in general. Would very highly recommend.

Had a great time, excellent guide, made us all laugh was there with my daughter and 12 year old granddaughter

Must have experience when in Venice! Short and sweet 30 mins ride just for the experience

An evening Gondola ride is a must do in Venice. It was fabulous to appreciate the grandeur of the Grand Canal and then slip down the quieter canals under the stars. Our Gondalier was fabulous telling us stories and pointing out things we may have missed.

Transportation to the activity was us walking there, and that was fine! Google maps came in very handy with the winding walkways and narrow alleyways. Our tour guide was very pleasant and told us a little bit about the history of the city and the special sights to take note of.

We couldn’t come to Venice without a traditional gondola ride. Would recommend.

Loved being able to take photos and film other gondolas passing by. Especially under bridges!

Great guide but the boat is a lot weathered … all in all a fantastic experience !! We would highly recommend!

Duration need to be improved. For 170 we got ride only for 20 mins

We loved the activity! Our gondolier was great, friendly and very helpful.

the activity was as expected. the boatman spoke a little about the sights and kept quiet most of the time which is my preference.

Excellent Simone was great highly recommend. Great location to board gondola.

Beautiful gondola ride through Venice and to grand canal with family of 5. Very enjoyable, relaxing, and memorable! Thanks for making it easy to book and embark from gondola meeting dock.

We had some trouble getting to the location because we didn't know we had to take a taxi from outside of Venice which made us late. Ultimately, it was our fault for not doing more research, but we would have appreciated a bigger heads up in the directions for those who were not already in that area of Venice. Otherwise, it was a great time and we enjoyed ourselves!!

This was an amazing experience with a group of friends.Its a must when your visiting venice and great photo opportunities when on the gondola boat.

We signed up for a gondola tour. Did not realize there would be another brief tour as we walked to the gondola docks. That was ok, but our primarty reason was to take a gondola ride. We enjoyed the gondola ride, however there was no interaction with the gondolier. Personally was not looking to be entertained by him or have an extensive conversation, but not even a welcome, hello or thank you.

The Gondola ride was a unique way to see the city. They were very kind and accommodating. We will definitely do this again on our next trip to Venice.

This worked well for me as a solo traveller as the usual prices meant it wouldn't have been an option for me on my own. Bit of a guided tour on the way to the Gondola ride which was quite serene once we were on our way. A bit of waiting around so you need to allow a couple of hours taking everything into consideration. The gallery at the end was well worth staying for, you really felt that you were there and had gone back in time with the 3D experience.

Lovely ride, we had a good time. Marta Boccato was great guide. We were also lucky with the weather.

Great experience. The gondolier was very knowledgeable and friendly Wish I had more time for a longer excursion.

Experiencing Venice from a different perspective, from the canals, was a must do! Emma our guide gave us some extra info about Venice and the history of Gondolas, which was really interesting. Ending with a VR tour taking you back to the 15th century was quite entertaining.

Great short walking tour, followed up with a scenic gondola ride and then a tour into yesteryear with virtual reality goggles.

It was amazing, magical. Beatrice Da Ros was our guide, she was very sweet & explained everything and walked us through the streets of Venice. I highly recommend it to everyone.

The gondola ride, coupled with the expertise of the tour guide, brought the waterways and architecture to life!

Got's to do yes or yes super nice experience relaxing great view from the Grand Canal... Wife loved it

It was my dream and it didn’t disappoint! Jake was a great gondolier and chatted all the way! I paid for an hour and we did a mix of both the grand canal and the more peaceful canals which was brilliant! The weather was awful in the morning and they kindly delayed until the afternoon where it was beautiful sunshine! A truly memorable time on my birthday!

We didn't really sail in the small streets. Only between the taxi boats. There wasn't much to see on the route. In short, too much money for what it was. The only positive was the experience and a friendly man.

Our guide was amazing and very knowledgeable about Venice! An amazing private gondola ride! I wish it was 45-60 minutes for the price but overall we will only do this once and it was a great time.

Our guide was amazing and very knowledgeable about Venice! An amazing private gondola ride! I wish it was 45-60 minutes for the price but overall we will only do this once and it was a great time.

The gondola tour was good and nice to be in the quieter canals on the island. Boat was nice and guide was welcoming but didn’t tell us anything about the island while on the tour

We were the only people on our taxi so we had the whole James Bond experience. Our driver was wonderful and dropped us right at our hotel door. Definitely do it - the Vaporettos are so crowded!!!

great ride, was a bit busy so had to wait about 10 minutes for a taxi. a bit confusing on where to go to book the taxi as couldn't see any signage. we ended up with a private taxi

it was quick and got me to my Apartment in no time, it was supposed to be shared but I was the only on onboard. Definitely recommend for trip in Venice.

Very easy to find outside Venice train station, staff at desk were informative and efficient . Very helpful. Would use again for sure.

Very smooth ride. Got to see parts of Venice that we were not able to schedule for walking tours.

We booked a water taxi from outside the train station in Venice to take us to our drop-off destination, and overall it was an excellent experience. The only small issue was that the ticket didn’t specify which pier to wait at, so we had to pop into the information office for guidance. The staff there were extremely helpful and even phoned the water taxi company directly — within two minutes the boat was at the meeting point to collect us. From then on, everything ran smoothly. The taxi ride itself was very comfortable and calm, moving at a slower pace that allowed us to really take in the sights, sounds, and atmosphere of Venice. It gave us a wonderful first impression of the city. The crew were also really helpful with assisting both me and my husband in and out of the boat, which we appreciated. Although we were told we might share with up to three others, on this occasion we had the water taxi completely to ourselves, which made it feel even more special. Overall, excellent.

Captin was very cooperative, kind, and welcoming. He provided with short tour trip in the way to the hotel also explained most of the buildings in the way.

It was a beautiful experience, short ride but very grateful for the beautiful trip. Friendly driver, there was difficulty with the language barrier on our behalf. We were to get on ride #29 and I thought the boat driver called our name at the dock but I think it was another party. The drivers did a great job pivoting guests and letting us stay on the boat as they pulled out of the dock and he left us off at the canal closest to our stop. May suggest offering mini chalpagne toast upon boat arrival. We got a quick photo before having to hop off the boat, it was rocking ride in..Rainy and overcast with some rough waters hit they did a great job navigating and getting us closest to the dock and safely. Great experience into Venice. I would highly recommend taking private taxi, limo on the water. This was worth the $ and experience. Pics don’t do it justice, better then expected!!

Very good service Easy to find, and luggage was handled right to our hotel

The tour was bilingual (German/French). But our guide solved that well. We saw corners that we would never have found otherwise. Time was a bit short because some participants had booked a gondola ride afterwards. Overall recommended.

Rosalina was a great guide for our Venice tour. She shared so much knowledge and interesting insights about Venice, Venetian culture, and history making the tour very engaging. We also appreciated her recommendations for restaurants and cafes. Our gondolier was also very good - amazing skills he has to keep us within an inch from the canal walls without the gondola touching them. He also sang! This was the quintessential Venice experience without the price tag of a private tour.

I discovered part of Venice thanks to my guide Valentina. I appreciated.

Our guide was fantastic. A wonderful tour, beautiful alleys, and wonderful churches. He explained everything brilliantly with passion, wit, charm, and a wealth of expertise. The Hofmann family says thank you so much

Silvia was a very knowledgeable and pleasant guide, my friends and I really enjoyed this tour of the less touristy parts of Venice, definitely recommended

Passionate and exciting guide Beautiful discoveries very long walk between the bridges and canals So many stories and History Nice gondola in the calm of the small passages Excellent value for money do not hesitate

Excellent guide, very rich explanations. We had a wonderful time. It is an essential walk when you come to Venice. Everything is perfect.

It was an interesting tour of venice off the beaten track and Valentina was a very good guide who clearly loves her home city of Venice. she gave us some interesting insights

Guide addressed additional questions. The tour was very informative.

Le fait d être en visite privée, une guide très aggreable et qui a été à l'écoute de nos envies. elle nous a amené en dehors des lieux habituels et il sont bien plus agréable à voir que la place san marco.

Nice visit to do at the beginning of your stay. Do not hesitate to take notes of addresses and places to visit

Our guide Valentina was excellent and the tour was extremely interesting.