Customer reviews of tours in Venice

Fairly decent tour with a nice boat ride and glass blowing demonstration and some time to walk round the town's. I think it's good value for money. Burano and Murano are by far the best islands to visit.

The 2 island tour was good for us overall. The boat was nice and allweil organized. We would have enjoyed more time on each island, Murano and Burano, as we had only some 60 minutes available for us on each island. The glass blowing presentation was a disappointment. It only took some 15 minutes and I missed explanations and close up views.

At the beginning everything was ok: the guide, the transportation to Murano. But the visit on the island was too long: exept the factory there is nothing to do there! It's just touristic. Burano is more beautyful. And you can visit more things there, so here the visit was a bit too short! Then we went back to San Marco at about 3. Our guide was'nt there anymore? and we had to manage on our own to find a person who told us we had to wait till 5.30 to have a boat to our starting point??? We had...

The glassware with the blower in Murano... Caught tourists.... It does not even last 5 minutes and the price is 2 crazy more expensive than the small adjacent shops.... Very unfortunate

The glass blowing demo on Murano was enjoyable and the colourful houses on Burano were worth seeing. However, the time spent on the glass show room was too long, and we were only taken to that glass shop on Murano. It would be much better we could take a look at other places and visit other shops on the island.

Super well organized meeting place well described Visit super glassworks and Murano, Burano magnificent bravo Séverine

The boat tour was interesting. The big minus point was that the toilet was locked (supposedly due to technical problems). However, the staff used them without any problems.

The boat was lovely, tour guide was fantastic. Funny and very informative about Venice in general as well as speaking about the islands. Murano glassblowing was very interesting to watch and the island of Burano was our favourite. Beautiful coloured buildings. We took the afternoon tour which meant we ate lunch before and didnt need to spend our touring time just eating in Burano. There were lovely places for a coffee or for lunch, so whatever your preference.

We had a great time watching the glassmaker create a horse before our eyes in Murano. And then we enjoyed watching the lacemaker lady do her part for a tablecloth, I believe. We learned it takes 7 different lacemakers to make the design for the cloth. It was fascinating! Burano is such a quaint beautiful town with lots of nice shops and restaurants. Our tour guide was very informative, too! The boat ride was in a covered boat and our tour guide shared more information about the smaller island...

Our guide Christine, a local, was fantastic. She was professional, clear in her explanations and gave a lot of insider tips. We left at 9.30am and were back by 2.30pm. Approximately 1.5hours per island. I think if you are in Venice for more than 1 day it’s worth checking this out. I enjoyed the glass blowing, the lace making was a bit haphazard.

Brilliant! With their application, a new and smart way to visit the most beautiful city in the world. Thanks to the courteous and professional local staff. We'll see again.

Simona was our tour guide and she was absolutely knowledgeable, humorous and friendly.

A really lovely experience going up the tiny canals and seeing all the little nooks and crannies of Venice. So very unique. Wonderful!!

We thought that we would have the gondola to ourselves, but we shared it with another couple, which wasn't a big deal. But the other couple rushed into the gondola to grab the nice seats closer to the gondolier, so we weren't able to take any pics there. Overall though, I would recommend, but just know that you'll be sharing the gondola ride with up to 5 people max.

15minutes queuing before getting into Gondola but still got 30 minutes on the boat so it was good.

Brilliant value for money lovely chatty informative Gondolier who even gave us a song. Sailed around the tranquil side canals and the Grand Canal for half hour. Would highly recommend. 👍👏🏻

You can't see Venice without gondolas. Gondola ride is an absolute must, unbelievable how they push the long boat through the canals with those sticks, without hitting anything. It's a pity that the gondolier didn't tell much and certainly didn't sing O sole mio. A little more enthusiasm there would have been great. And the chance to take a photo with your partner as you board

Mattia our very welcoming gondolier. Organized well with meeting point

Easy to book online and price for trip was very reasonable. Took waterbus along main canal and gondola through lagoon City - a great day out in Venice

Overall very good. A bit chaotic when the guide was trying to organise a group of about 50 people onto the gondolas though.

An activity to complete your experience in Venice. Not to be missed. You will not regret it.

Awesome tour! I enjoyed discovering the real Venice and learning about the city's unique history. I recommend this tour!

Unfortunately, it rained on the day the visit was scheduled. However, we were still able to take a gondola ride and it lasted 30 minutes as planned. We were less far than expected because of the weather, but the experience was worth it.

Really special, the whole tour was among the Venetian canals and then flowed into the lagoon! Gondolier affable and skilled at his job, tour actually as described. Really great experience, definitely to be repeated.

Very nice activity. Two pretty islands to visit. A little more time on Murano would be better.

Tour guides were informative and spoke many languages! The tour itself is a little underwhelming as (while VERY beautiful) Burano is quite dull. The glass blowing demonstration was great and some gorgeous artwork. Still a very good experience for the price.

The tour was ok, but we had no time to walk along the streets of Murano. The murano factory visit was interesting. We had one hour exactly to visit Burano, but honestly I would have preferred to stay there longer, because the island is great. I knew the trip would last 4,5 to 5 hours, but I did not know the journey at sea would take most of the time. However, it was a pleasant experience. The service of "Il doge di Venezia" was great. The guide was useful. I would visit these islands again.

Very good activity. However, it would be good to leave at least 30 minutes more free time on each island.

The first stop was too short, after the glass demonstration and a little wonder by their shop you have almost no time to explore the place outside!! We did the half day because we couldn't book the full day anymore so this still a good alternative but of you have time go for a full day trip.

Half day in Murano and Burano Departure at 11.00 and return to Venice at 15.30 Very kind guide (Ms. Rossella) and very nice demonstration in the glass factory On the islands you have free time to explore independently

In a month long tour of Europe this was one of the very best things we did, loved it! Boat ride was fab, then Burano so beautiful and Murano glass workshop amazing! Really worth every Euro - thought it would cost a lot, lot more. 10/10

It's a great activity when you don't stay long in Venice. But as it is an activity that I really liked, if I come back, I will spend more time on each island because I find that an hour with everything there is to see. It goes way too fast.

Really nice and iconic excursion when staying in Venice. The Murano tour and demonstration at the glass factory was superb! 1h30 of free time in Burano, a very nice and colorful little fishing island. I advise you to dress well on the boat because it was very very cold (period at the end of February) We do not regret this excursion!

Very well organized, explanation in several languages, good value for money. Worth.

It is a 4-hour tour that allows you to visit Burano and a glass factory in Murano. If you have little time available it is ideal, but if you want to make a more detailed visit, another tour is better.

The departure location was well marked. The instructor spoke clearly, calmly and fluently in several languages (ENG, FR, IT, SP, DEU). The demonstration in the glass factory in Murano was definitely worth it. After the gift shop we didn't have time to explore the island of Murano, but we personally didn't mind. Then, a boat trip to Burano where we were allowed to walk around freely for over an hour. You must have seen this. An hour is enough time to explore the island. We highly recommend thi...

Very worthwhile trip. Small exhibit at the glass blowing factory on Murano and then around an hour on the island. then to Burano where you have 2 hours to explore (get lunch at this point) and this is a perfect amount of time to see the island and it's beautiful colours. Next to Torcello you get around an hour or so, again a perfect amount of time. It isn't massively clear to understand the points of interest that they point out on the boat. For the money you spend it is definitely worthwhile!

The tour was a lot of fun, our guide Julia was well versed and really gave us a lot of information and backstory of the locations we visited. The island were absolutely beautiful and the ride to each place was really comfortable too. Overall great experience and would definitely recommend to everyone that thinks of doing this tour!

We had an amazing day, so glad that we booked this trip. Great value for money. Murano and Burano were brilliant, there was less to see on Torecello but glad we booked it as we had longer at Burano than those who had just booked the Murano & Burano trip. Watching the glass making in Murano was really interesting too.

Murano part was spoiled by being captive in one shop and factory. We would have liked time to walk to all the shops, so the stop should have been another 1/2 hour longer. Technically one could have left the shop but there was no time, and you had to come through the shop again to get back to the boat. The other two islands were superb stops, and perfect as they occurred. Fifteen more minutes on Torello would have been icing on the cake.

You see the three islands and they leave you time to explore them, personally I didn't pay much attention to the explanations on the boat but I really liked the boat, we left on time and came back sooner because the last island of the three didn't have much to see, something that I appreciate.

Really nice excursion to visit Murano and Burano ! The guide Andreas is perfect, he can speak lots of languages. Really practical to be able to board and get off at Santa Lucia or Saint Marco. We also visited Torcello, but I think it isn't worth the detour. The time we could spend in Murano and Burano was not enough, it would be better to skip Torcello and lenghten the time in Murano and Burano. Burano is the best spot for gorgeous photos!

Torcello seemed like a waste of time, the other 2 islands were gorgeous. The boat ride was beautiful.

Was a beautiful trip! Well worth the money! 3 beautiful islands and a great host who spoke I think up to 5-6 languages! Murano glass experience was amazing! Little tip! Walk out of the shop at the end of the tour and go to the local’s shops, literally 2/3 of what the factory tour is charging! Burano is beautiful! Make sure to visit Bepi’s house and try their biscuits. Torcello is so peaceful and pretty! Also the bell tower you can climb for €5 each! We didn’t realise that until we got there! ...

It's definitely a trip to do. But be on time or 15 mins early at every point! We looked at doing the half day trip but glad we didn't as we got much more time in Burano for a chilled lunch and walk along the island. There wasn't much to do in Torcello, but it does have history, and you can climb the church.

Good price for the itinerary. The islands are beautiful and full of history! People usually skip Torcello, but it is a great mistake! Torcello was one of the highest spots of this tour for me! The only remark goes to the sound system in the intern part of the boat: low level and people talking during the explanations made the listening a hard task for me and my group. Unfortunately we shared the boat with people that does not were properly educated and even interested in the explanations…

The pier was very easy to find as the instructions are so clear. The guides were great, not a lot of information but it was also nice to just sit and enjoy the views from the boat. Murano was great, if you want to shop, there are plenty more glass shops in the town, and it’s much nicer shopping outside. Burano was great and allowed enough free time to have a leisurely lunch and see most of the town. Torcello was beautiful, not as interesting as the others and fewer food options. The only toil...

Excellent boat and heated, friendly and adequate guide available. Beautiful demonstration in Murano, Beautiful Burano, Torcello to see. For the small difference in price, the tour of the three islands is always convenient since it offers more time to visit Burano than it deserves.

Really enjoyed our gondola ride! All well organised and efficient. The actual ride lasted for 25 minutes, which felt like long enough and was good value for money. Really pleased we booked this, the highlight of our day in Venice!

Stroll a little tarnished by the number of gondolas that cause traffic jams

Top organization with wait times as described with no slowdowns or hiccups. Gondolier very nice and helpful, experience definitely not to be missed.

We were glad we booked this experience in advance with Viator. We met our guide and she led us to the front of the line. We had a great experience and appreciated her help!

The activity was difficult to find because directions were not correct. There was also a hot wait time in the sun and I was also rushed to get on and off the boat because of the long line. It was not an organized experience. Lastly, it seems to me that the activity is overbooked during morning times.

My wife and I both liked it a lot it was very relaxing even with another couple in the boat with us and having boats lined up but to front but that really didn't matter it was very tranquil

It's very good, it's 25 minutes and no one sings hahaha. And you share the gondola with other people, unless you are 4 people in total. It is what it usually costs and since you are going to Venice you should do it. It's very good and I recommend it

The tour has a nice route, it goes through the small channels, it is very organized, in my gondola there were only 4 people. However, as expected, it was very fast (30 minutes) and the gondolier didn't say anything during the tour. Anyway, I recommend it!

Nice activity but not on the Grand Canal as advertised ... so a little disappointed

My wife dreams to go to VENICE, Hop into a gondola ride. Was she WOW thank you, it was shorted than I expected the ride but all in all worth it again.

Overrated. Not as amazing as you'd think. Quite smelly and kind of boring. Save your money and walk around Venice instead.

It was really very nice, but you have to reckon with the fact that you won't sit alone on the bot, but that's not so bad, you have to see the positive side of it (someone is there to take a picture of you, whoever wants something romantic has to pay more so that there are no others on the same bot

We were with three children aged 4 and 6: the guide was very patient and was able to involve them! Absolutely positive experience.

The tour guide was very helpful and was pointing out various landmarks around the islands. The passengers were split into two groups, one each for two glass factories on Murano. We went to the Mazzucato factory which had a very good demonstration of glass blowing

Annamaria gave us wonderful insights into Murano. Very exciting, informative and personal. Thanks very much!

What a wonderful day with our guide in Murano. We loved the tour of the glass factory and a walk to the amazing church in the island. It was a perfect way to spend the day.

we had a guide keen on history and we were only two people so privileged visit, on the other hand a little light content: a demo in a single glassware (where we spent most of the time visiting the store with the seller on our heels) + visit to the basilica, the rest of the island is apparently not planned in the program (too bad!) .. but very helpful guide in any case (to help us find the right shuttle boat to leave )

Outstanding visit. The guide Giovanna made us feel at home, prepared and professional. The whole visit is an unmissable emotion to give to yourself and your family. Exceeded our expectations

Katia is an excellent guide. Interesting and available. The visit was superb. A good time with the family that we recommend

Already on the boat trip by taxi to Murano, our guide Giovanna explained a lot of interesting things about Venice and the origin of the glass manufactories. The private tour of the glass factory was very impressive and informative. Due to the special Corona situation, the four of us were the only guests, which meant that we were looked after extremely courteously and personally. The subsequent stroll with Giovanna through Murano with a visit to two churches in which pictures by old masters we...

Fantastic tour with Giovanna, an extremely nice, hard-working Venetian woman who speaks perfect German. Very well organised, extensive and interesting information about Murano and the history of this small island. Lots of new impressions and, above all, good memories. Absolutely great and highly recommended! We (Nina and Jürgen) say thank you dear Giovanna

Beautiful experience! They have fully adapted to our needs. The guide, exceptional !!!

Had a wonderful tour with Gabriela. Thank you for the many beautiful impressions from the island of Murano!

Very nice gondola ride, appreciated commentary on board with our mobile.

Very interesting tour. The explanation of the Grand canal due to problems with the radios is not clear, however resolved with the kindness of Claudia who made herself available to repeat it. Advised

The live commentary was informative and inclusive. The gondola ride was pleasant and worth experiencing at least once.

Everything was excellent!!!!! The on line booking was very easy, the informations were very helpful. The gondola tour magical!! Highly recommend

It was absolutely stunning! Knowledgeable tour guide (only before the tour - no commentary during the ride) Gondolier was a great happy chap! Singing,talking to other Gondoliers which made the tour even more authentic. Go for it! Great experience.

Short walking tour but with some insightful knowledge from the guide and the gondola ride in early evening was special, so quite too

Excellent experience. Very very well organized. We walk along the emblematic monuments of the Grand Canal as well as the small arteries, very good value for money. Meeting point very easy to find. Do not hesitate, you really will not regret.

It was a very nice experience. A must do in Venice. For private gondola rides you'll pay more than double the price for the same duration of time. (30mins). Instead you can share a gondola with max 5 people. You only get a guided audio video, no tour guide (we were told it was because of the weather, it was a rainy day). Which was a bit of a setback cause it is written in the description that you'll get a tour guide explaining some things to you for 20 min before the ride starts. Which did no...

The guide does not go in the gondola giving explanations. At the meeting point, the guide walks with the group to another point where the gondola leaves, and it is in this walking section that he explains a few things about Venice. Once you get on the gondola, the guide is no longer with the group, other than at one point on a dock when the gondola passes by. It is worth it just to save a few euros, as it is more expensive with the gondoliers, on site and at the time.

The experience was good and our guide was great, however I feel it would have been better for myself if I had booked an individual gondola and did a ride by myself instead of sharing with strangers.

Wife and I had a great time. Had a nice group and had a very knowledge tour guide, Ricardo I believe. Spoke multiple languages, was very personal, and a true Vanetian! The gondolier was funny and had a smooth ride. Would recommend!

I would have liked there to be 2 groups, French, then English. Too bad not to have received more info during the gondola ride. Our group's headphones weren't picking up the news towards the end on the Grand Canal.

An experience that should be lived at least once in a lifetime. Exciting, suggestive. I lived it with husband and children, and we were all enchanted

Everything went well, quick 30min ride but the gondolas are sublime, I recommend! We arrived a little early and were picked up directly, thank you

Wonderful experience, super easy to find the meeting point and very helpful gondolier! Highly recommend!

Lovey experience that you can’t miss out in Venice. Having a private gondola was very much worth it, and going in the early morning gave us a much better experience. A shout out to the great captain of the gondola we had, very engaging and friendly!

It was nice to have a reservation and not have wait. Nice tour of the canals.

Our gondolier was friendly, talkative, and helpful. It was a great experience.

Very good gondola bikes, very nice gondolier, price too high, in Venice 80 € per half hour are charged.

A warm welcome, a romantic moment and guaranteed relaxation! Time stands still for a few minutes with some pretty discoveries!

Brilliant gondolier… exceptional itinerary in places where we could not have gone alone… Perfect French! A pure moment of happiness!

Very nice experience, friendly guide and a neat and clean gondola!

Our Gondolier was very nice and guided us with the very interesting information he gave us about the canals and the splendid buildings around.

We thoroughly enjoyed our gondola ride experience - our tour guide was lovely and was very helpful. We saw beautiful and scenic parts of Venice, would 100% recommend.

Very well organised. Our guide was there to show us onto the Gondala. We had an 1/2 hour ride which was amazing as we travelled through narrow canals and under a number of bridges. Would certainly take the same trip again!

We went as a group of 11 and had three different gondoliers. While ours did not offer many details he was friendly and whistled some throughout. The other two gondoliers offered plentiful information about the buildings the occupants were seeing.

Very enjoyable gondola ride through narrow canals. This is a very popular activity and the whole area was full of queuing visitors and gondolas. Only 5 or 6 people per boat, but sharing with strangers in such a cramped area can be uncomfortable.

Really enjoyed my gondola ride, was easy to get to and went very well

The gondola was amazing …. We met the guide who led us all the way to pick up the gondola … was very well organised … we went all down the side canals and ended up on the grand canal … which was amazing … would thoroughly recommend it … well worth the money.

I found the tour very fast. Duration was not 30 min. It passed through the great channel but not in the main points

The tour was quick and pleasant. Difficult to find someone to help you find your gondola.

Great visit! The very nice gondolier! Well organized, I recommend

very good but the gondolier spent his time on the phone while others sang

A gondola shared with a lovely couple, I was with my daughter, it was a great moment, and a great saving to share the gondola!

we didn't expect that much and it's not that spectacular when everyone is doing the same lap in a row

Punctual timetable and meeting point near the starting canal. Friendly gondolier and excellent "guide" who explained to us the buildings we saw passing by or the events that characterized those places. Very nice experience that I recommend to do at least once to everyone

worth the money.. on a lighter note, English with Italian accent was interesting.. :-)

Very nice tour with seven people on a cool boat, good Guide! Thanks a lot

The canal tour was great and was a quick way to see the city by boat. Overall, I enjoyed the tour for the views that it provided. However, the logistics of the tour were a nightmare. After purchasing tickets, I was informed that I should go to a meeting spot and that I would be picked up there. The site also stated that a mobile voucher would be okay to use. That was not the case at all. You actually have to go to the ticketing office and show your mobile voucher there. The person working the...

The guide was so knowledge and very assisting so was the men on staff

It was a great opportunity to become acquainted with Venice and its landmarks. The guides were very knowledgeable, friendly and welcoming. If it is your first time in Venice, it is worth taking this tour.

Great guide - great tour! Would highly recommend to get an overview of Venice.

We thoroughly enjoyed our cruise through the canal with our guide (I wish I could remember her name)! It was a small group. We were able to come out in the front once we entered the Grand Canal. It was a very personable tour.

Valentine was an excellent guide with such great knowledge and a pleasant personality.

We thought that our mobile digital ticket was enough. It was not. We had to change it into a paperticket before boarding. That should not have been necesarry. The tour itself was fine. But a bit difficult to hear the guide speaking when we were sitting at the back.

Great tour through the great canal. A perfect explanation of the buildings along the canal and the secret gardens. A well spent hour! I would recommend to arrive 10 to 15 mins earlier.

Took this tour as a spur of the moment activity while in Venice. So glad we did. Got to see Venice from the water and learn a bit of history along the way.

Very worthwhile. Had a very good English speaking guide on a 1 hour canal tour of Venice with a group of 8 people. Highly recommended!

A perfect romantic private gondola volta !!! Just like a dream !!! Thank you for your service !!! Till next time....

This trip takes you through a few small canals onto the main canal and then back in. It’s just a small round trip. We booked 45 min but I think it was the same route as 30min. Just slower. No passing of the Rialto bridge in this tour. We paid 175 euro, which is probably way too much. Better ask around when you are there. For a better price and better route.

It was a great evening ride on the gondola! Our gondolier was engaging and did a great job sharing Venice’s history throughout.

Wonderful, private gondola ride for our family of 5 through the canals of Venice.

We took a fairly complete gondola ride coming to see the Rialto and the Grand Canal

Was totally esay and relaxed. Best to book in advance. Our boatman explained a lot to us on the trip.

The gondola ride was great, it was neither short nor long, so the perfect length. It was easy to find the starting point of the tour. What I liked the least was that the gondolier did not speak at all during the whole trip, neither to explain anything we saw nor to sing something (not all gondoliers sing or explain things to you, but we came across several who did. ). In general, I really enjoyed the experience and if the gondolier had put in a little more than his part it would have been per...

We spontaneously wanted to postpone the trip due to the rain, which we were verbally assured. Due to the high price, we were initially worried that this promise would not be kept and that we would be left without a trip and money. But everything worked out great, including customer service with the hotline. Therefore very satisfied, absolutely serious. Sure, not cheap, but you can definitely treat yourself to a trip to Venice! The driver spoke great English and was very friendly!

Parfait, moment de calme incroyable. Le gondolier nous a même expliqué plusieurs bâtiments le long du trajet.

It was actually really nice and the host was super friendly but it was a little expensive compared to all other gondola services in Venice

This was fabulous experience from start to finish . Loved the idea not sharing with any strangers your ride , just our party. Gondolier we had was fab , 5* to whole 40 min attraction. Thank you

Nice ride We appreciate the silence of the small canals and the beauty of Venice Our gondolier was kind and kept us company showing us some hidden aspects of the city 45 minutes to recommend F

We had booked a gondola ride at 7.30pm only for the two of us. Since we had read in the reviews that the office is not so easy to find, we left earlier. With Googel Maps that was no problem at all. Since it was our turn earlier, the employee asked us if we wanted to drive earlier and where we were we said yes. She wrote a new time on the slip of paper we went to the stop at the Hard Rock Cafe where there was a long line but we were led straight to the next arriving gondola and off we went. It...

We weren't sure about doing this ride but really pleased that we did. We booked and paid for it online earlier in the day (about £100), went to the travel office in Campo san Luca at the allotted time, where we were issued with a voucher which we took to Bacino Orseolo to give to any of the gondoliers there. Three of us enjoyed having a gondola to ourselves (although we probably could have arranged a ride for just 3 of us on the spot earlier in the day at one of the quieter gondola stations),...

This was worth the money paid. We got thirty minutes of tranquil boating through the canals and onto the Grand Canal. A wonderful experience, which would be even better if the price was cheaper!!! :) :) :)

The phenomenal treatment, giving explanations of the most relevant Palaces, coll no or la fenice.

Nice, but our gondolier seemed to be bothered by the fact that he was working and spent most of his time trying to look at his cell phone. Any attempt to try and ask him questions was met with blank stares. Glad I did it, but knowing what I know now wouldn’t be sorry if I missed it. Venice was a dream city to tour for me and what I envisioned was what you see on TV and movies. Reality is not so pretty or attractive up close with all the tourist, crowds, sanitation issues, etc.

Our gondola ride was perfetto! Primarily due to the excellent service and information we received from our gondolier!!

Brilliant Gondola ride had by all, beautiful place would highly recommend while in Venice. Thanks

Although it was a bit difficult for us to get to the meeting point, there was a guide who later took us to the starting point. The gondolier was very friendly and entertained us with anecdotes and comments about Venice since the gondola was exclusively for the four of us.

The gondola ride itself was fine.. good value for the money. However the gondola ‘driver’ didn’t say a thing.. was on his phone the entire ride and when asked a question he snapped an answer and went back to his phone. We stopped trying to making convo and just chatted with each other. Our friends in another gondola had a very pleasant driver from the same company. So it really depends on who you get. Overall I would recommend.

We loved it, although Gitero Dimitri had a lot to do with it, which we found very enjoyable and friendly

Good experience on Gondola. 30 mins go by fast for the price paid, it is certainly an expensive ride. Our Gondolier is great, he was very skillfull, going around tight corners in the narrow river lanes. I'd highly recommend this for the beautiful views and experience.

It is the first time that I take this kind of tours and I am delighted with the service. Arriving at the agency we asked for favor if they changed the schedule because it was raining and we did not want to lose the experience of getting on the gondola and the attention was immediate. When we were on our way to the gondola we were given a brief explanation of its origin and the tour was the best, the very friendly gondolier and all the staff, I highly recommend it

Very nice guide and everything was arranged well! We could find the gathering spot easily and the tour showed us a couple of the main spots!

Wife and I enjoyed the ride very much. English was spoken enough to understand each other

The person who received us was excellent, we were late and he contacted me when we were almost there, uff thanks

The time was 20 min only !!!! And it was supposed to be 30 minutes, taking into account that the gondolier decides whether to return earlier or not!!! But take away 10 min!!! I do not agree!!!! But the overall very cool experience!!!!

Our guide met us at the meeting point and was even there thirty minutes early! He had my name on an iPad and spun around to make sure I’d see him. Which made things super easy. We booked a private gondola ride and it was just my boyfriend and I. The ride did last the full thirty minutes. The gondola rower was excellent. A very charming man with a sense of humor. He pointed out things to us as we enjoyed the ride and also sang. He also told us to take pictures and allowed us to move around the...

Going to Venice and going through the experience of riding a gondola is something incredible, its canals, its culture, its houses and nice people. You must give yourself an incredible and unforgettable experience. The only thing the 30-minute route ends fast or sooner.

This was the most wonderful experience. I felt like I woke up from a dream when it finished. Highly recommend. I also applaud the staff for managing this - can’t have been easy! Fantastic

Finding the meeting point was a bit confusing. I thought I was supposed to meet a gondolier. Eventually, I got to the right place on my own and missed the 'Get you guide' contact that was waiting for me at the meeting point with a sign bearing my name.

I took the cruise on the Grand Canal on a dreary July afternoon, around 5.30pm when the streets began to empty and the sun was no longer so aggressive. Thanks to these factors, the tour took place in a very suggestive and intimate atmosphere. We were immersed in silence and you could hear the waves crashing on the gondola. At one point the gondolier started whistling a melancholy tune ... that melody was the icing on the cake. Magical experience that I can't wait to do again. A plus also for ...

Brilliant, much cheaper than purchasing there. We headed to the meeting point which was a little hut and spoke to the guy working to confirm we were at the correct place. Once everyone had arrived we walked a short distance to the gondolas everyone got directed onto them. It lasted quite a while and we was happy with the time and route.

Nice ride. Sympathetic gondolier. Too bad the price out of the market. We paid € 130.00 for 4 people when they asked us around 60 max 80 euros.

Great host and tutor! Very professional, super friendly and it was amazing seeing how quickly and with genious strokes he was able to finish the masks we had created. My wife and daughter had an incredible time. We will definitely go back there when we'll be back in Venice next year. I highly recommend it.

We had a really good time with our guide and mask assistant. We got a lot of useful and interesting information and left knowing a bit more about the amazing history of the city. Our guide also provided us with some surprises and gifts and was all around very friendly. Highly recommend!

Very nice activity. Lovely guide friendly andvery knowledgeable. Would totally recommend

Excellent experience with my nephew who is six years old. A day later he is still talking about the mask . The instructor was very patient and I loved that we were able to work in a small group with focused attention on us. A good value for the money and great for kids.

Amazing experience. Thanks a lot Alexandra for the detailed and wonderful trip. It was both memorable and mesmerising experience for us. Carnival mask workshop, glass making tour to Ivano Soffiato, chocolate tasting event all were wonderful but what topped all of this was your detailed guide and walking tour of Venice. Thanks a lot for the experience.

This was a good experience. The mask painting gave us something different to do besides the typical walking tours especially if you enjoy arts and crafts. The shop owner is very talented and gives you general direction for painting the mask and also ends up painting the Venetian design on the mask at the final layer/stage. While I really like the way the mask turned out, I would have liked to try and paint the final stage myself even if it may not have turned out as good.

Amazing time had. Great fun for all the family including children of 6 and 4. Very friendly family run shop. The experience is choosing a mask blank from the selection, painting it and decorating it. In between waiting for the mask to dry and decorating you get to ask lots of questions and get an overview history of mask making. Highly recommended.

My boyfriend and I went to paint masks and it was a super fun interactive activity. The shop was so cute and we had a great time. We even bought some masks from the owners. They owners were extremely nice and very informative and helpful. I would definitely go again.

We booked in Giorgio's laboratory, during the recent New Year's Eve 2023. In addition to the charm of entering a real artisan laboratory, where you can already visually breathe the history of Venice and its Carnival, we were fascinated by Giorgio's stories about some of the masks traditions and on the origins of this important festival for the city, combining a unique practical experience with an unrepeatable cultural excursus that made us learn something more about Venice to appreciate it ev...

Workshop was good and the artist very nice. We got a beautiful mask out of it. I personally would rate the workshop too pricey though for 50 mins, a bit of painting on our own and the artist making a 5 min beautiful finish. The shop itself is great though and I can recommend to go there.

This was such a fun experience to share with the man I love. I have always wanted to paint with him and happy he agreed to do this workshop. The mask making process was so relaxing after long days of travel and exploring. The artist was very nice and even threw in some history to understand the meaning of masks and why they were/are worn.

It was an incredible experience! I highly recommend! We got super lucky as we had the main artist! He was telling us the history of the mask, showed us his work, as well as his wife and children. He outlined our masks and added some detail in the end. He was great with my 7 y/o daughter! He was very patient with her and made a few jokes. Needless to say, my daughter wanted to go back the next day! Its a nice setting as it can be just a private family event. We had the whole room to ourselves....

The walk was very nice. We liked that it was through small channels, because it is quieter. Our very friendly guide and he was talking about the environment at all times. We liked it a lot . We recommend it

We had a very enjoyable gondola ride (one and only as newlyWeds) with our guide. Luckily the weather was perfect and the guide told us interesting facts about the different historically significant buildings along the canal as we passed them. The trip felt like the perfect amount of time for a short afternoon activity after we toured the Basilica and Palace all morning.

Tomaso was a great tour guide, sailing through the canals of Venice was a once in a lifetime experience. Not cheap but I would definitely recommend everyone do it Amazing!!

I’ve traveled a lot, but never really used a guided tour like this one. What an amazing experience Anthony provided for us! Engaging stories, excellent driving, extreme patience, and outstanding wit made our tour an easy way to experience the Scottish Highlands in just a few days. The trip was well-planned in the number, type, and activities available at each site. Loads of fun and even great back up plans when traffic issues required a detour on the third day. Highly recommended!

Private 30-minutes gondola ride was fantastic. Such a magical way to see Venice!

We had a delightful ride with Diario. He was so proud of his family’s legacy and we were excited to hear the details of his fathers work. We rode in his family’s 32 year old gondola and he even pointed out his fathers home. It was fun to hear the gondoliers banter while riding the canal. It’s a very quick ride under the bridge of sighs and back again. Time flies when you’re having fun!

I had seen a gondola with a singer a few days earlier and was very impressed with the performance. Now I was lucky that exactly this singer sang on our gondola ride. Thank you, it was beautiful

This was fantastic and totally worth the money! My husband and I traveled to Rome, Florence and Venice in July 2018. We were on a budget and didn't want to bust the budget, so went with the "shared" gondola option and then splurged to have the serenade option. The experience was unforgettable and easily the best part of our whole trip! The singer and the man with the accordion had great chemistry and were constantly interacting w/ my husband and I. I thought the 20 mins sounded kinda short, b...

it's great with the serenade. the ride itself is extremely short. Roughly 20-25mins with a quick round from where you launch.

This is very nice activity! Man in gondola is very fun! I recommend you to experience this touar! Sharing a gondra is very fun because you can meet new friends on gondra!

A truly worthwhile experience! Magnificent serenade with a very friendly singer and guitarist!

Luckily we were in the same boat as the musicians and it was the best part of our Italy trip

According to the ad we booked with this company as they offered 6 passengers. Fine only 5 but questioned.They were extremely rude and argued with us re our booking, paper vouchers and electronic proof of purchase. After an hour they realized we were not Leaving so put us in boats. 3 of us were with the musicians and had fun but the others couldn’t hear the music well as the gondolier was on his cell the whole time. Our gondolier was yelling at us when we were getting out. Take your chances

Thoroughly enjoyed the experience . Especially the serenade . He had an amazing voice , we were very impressed with him . Shane he didn’t stop , we wanted to speak to him . But managed to tip him

I thought the trip was very good... it was quite bouncy and there was a long wait in the queue before boarding but the guys were brilliant at getting everyone on and off the boats. The trip itself wasn't very long, but the singer and the accordion were audible across all the gondolas and the journey through the grand canal followed by a number of smaller canals was very good. Everyone who heard the singing or accordion music was smiling and waving and even some danced by the side of the river...

It started 10 m-minutes late, but there were also 10 minutes longer, sometimes you say two, sometimes four and sometimes six people in one gondola, more than ten gondolas went from the main canal to a side canal and then it went back there, the singers and the instrument players you could hear the gondola took turns so that everyone could enjoy it) was far away of course you couldn't bike that much so 50 percent music guarantee

priority entrance could save you HOURS of queuing! we showed up early fearing we would have to queue for a while and instead we went right in! even without a guide if you use the book they give you and read the explanations placed on the spot, you can enjoy the place independently, stopping more where something particularly strikes you.

This was a great way to skip the line last-minute. The ticket exchange point is on the other side of the plaza through the corridor that passes the Correr museum entrance, FYI, so go early to get your voucher swapped because you’ll have to walk the length of the plaza after

Simply exchange the voucher for the tickets at the kiosk beforehand (very easy to find!) and join the much shorter queue at the Doge's Palace (wear a mask, no problem), wait a moment, take your temperature at the entrance and off you go. Great visit, impressed!! It's worth it

The booking was easy and uncomplicated, but the lady at the kiosk, who had to exchange the voucher for the ticket, was very unfriendly and impolite. She had no idea and it took forever. Luckily we had planned a little more time and nothing was going on yet. Suggestion: it's better to provide the ticket directly. Otherwise it was definitely worth standing in line just 5m instead of 500m.

Lots of signs in each room in different languages give history of the room and artwork. They block off specific pathway through the palace so it is easy to flow through in one direction so as not to get lost or miss anything. There were people with an app on their phone to use as audio guide but you have to download it where there’s wifi. We were happy reading the signs.

Defenitly worth visiting. Just be prepared to still wait in a line. You get to skip the main entrance line which is radicously long but you still have to wait in a separate line. We was stood there for some time, about an hour, before we managed to get in.

The ticket gave us access to the Palazzo, the Bridge of Sighs and the prison to view at our own pace and this was what we wanted. We did pick up an audio guide for €5 within the palace but unfortunately the battery on the device ran out halfway through so they gave us our money back. The guide book provided with the ticket was a generic book on the area, not just the Palazzo, but nevertheless it is a good guide providing lots of lovely photos and information that we used to help us during our...

The Doge's palace is amazing! However, Skip-the -Line Entry ticket was not what I expected. I've had to leave to go back across the Piazza to find the kiosk, where I retreaved the ticket and the small guide book, which wasn't an exclusive guide book for the Doge's Palace, but a tiny guide book on Venice! Also, The price was much higher if you just queued to buy your ticket straight from the ticket office. Disappointed.

What a trip and yes beat the queues was a must The on the day queue was a least a hour long The palace was out of this world with all its room and pairings and the excusâtes architecture Although very busy the palace was large enough not to be crowded

Just follow the meeting point in Google maps and it will bring you right to their newspaper stand (read their detailed description on how to find them). Don’t forget to download the audio guide in advance (either before or the stand has some wifi and a QR code to download) and bring headphones to listen with it. So far, in Italy, most audio guides are done by listening to a cheap phone/device placed beside your ear but having it on your own device /w headphones is much better.

The information given by the multilingual guide was clear and interesting to know. The islands are a must see, Burano being the most picturesque with its brightly colored houses. The boat ride is comfortable. The free time granted on site allows you to wander the alleys while admiring the very nicely stocked local shops.

The guide was amazing and narrated everything in 5 languages all day! The weather was not great--rainy and cold--but that could not be helped. I understand that we were trying to take in a lot of sights in one day, but it did at times feel very rushed.

Very nice demonstration at Murano glass factory , but that's it, no factory tour, only the shop. Beautiful experience exploring Burano. Rather sad at depopulated Torcello Island.

It was a great tour. Wonderful value for money experience. Very well organized the information shared by the guide was very interesting, the time allowed in each town was more than enough

The educational visit on the manual processing of glass in artisan ovens is interesting. But I don't understand why the shop is induced in internal shops with very high prices, even in the shops in the internal square of the town. The paradox is that in the bazaars along the route to Venice in the Rialto bridge area, the prices of Murano glasses, identical to those we bought on the island, are 3 euros lower per piece. One out of five would come free. What a disappointment!!! Interessante la v...

The first 2 islands were very nice, the last one was not much (a church on an island) There were also people who did the 2 islands tour, I would recommend that to people. A visit to the glass museum is an absolute must as far as I am concerned, but I have not seen a tour in a glass factory (they must mean the museum, but you can visit it at your own expense and opportunity)

The best €25 I ever spent! Amazing day trip to 3 gorgeous little villages! Perfect amount of free time in each place, the day flies in! Like other people have said, don't buy anything in the glass factory, things are much cheaper in the shops. Really nice big boat, with an option to sit inside or outside.

It was a great way to see the culture and history of Venice and the surrounding islands. The glass demo was interesting and a must . The coloured houses in Burano are eye-catching and the story behind them light hearted. With quaint restaurants, for a light bite and a glass of wine. Spent approximately an hour and half at each location.

Perfect tour for us .. the right combination of guided information and free time. Highlight was Burano, would go back to explore more.

Really nice excursion to visit Murano and Burano ! The guide Andreas is perfect, he can speak lots of languages. Really practical to be able to board and get off at Santa Lucia or Saint Marco. We also visited Torcello, but I think it isn't worth the detour. The time we could spend in Murano and Burano was not enough, it would be better to skip Torcello and lengthen the time in Murano and Burano. Burano is the best spot for gorgeous photos !

Bcp liked we were only 5. Franscesco the guide was very interesting and nice. The tour is English. A QR code giving access to an app is given for comments in French. We did not use the app for the visit but for the rest of the stay because you have explanations of the main monuments of Venice including those that we do not see during the tour.

Great walking tour. Only bad point was that the meeting point was wrong in the voucher and we had to make several phone calls to meet the guide. The meeting point was given for large groups and not for small, private groups. They meet at the Venice Tours office. As compensation, the tour went much longer than the planned 2 hours.

We did the tour with the guide Francesco and it was great. It was important to him to reach each individual in the group with his explanations and he showed us beautiful corners far away from the tourist streets. The guided tour was in English and he has such a clear pronunciation that you don't need to be fluent in English to understand him. Of course, it also helped a bit that he accompanied the explanations with his sympathetic Italian manner. We learned a lot about the history of Venice t...

Was a top tour guide who brought the most important key points about Venice over well in the short time - and also places that you don't get to see otherwise - and it was an exciting tour. I can only recommend the guided tour in the morning, as there are still relatively few tourists around at this time.

The city guide was a very personable person. Unfortunately, the wrong location was sent to me as a meeting point. This initially led to some confusion, but then cleared up. The tour shows the diversity of the city, you meander through small alleys and stand in a square again. In terms of art history, the tour could have been a little more well-founded. But a successful afternoon that left a very nice impression of Venice.

An essential visit to discover in 1h30 the main sites of Saint Mark's Square, and the architectural richness of the Cannaregio and Castello districts. A wealth of information to start your stay well before discovering for yourself!

The tour was great! We walked (a lot!) and explored many roads, pontes and campos. The guide explained the History of the city and also the History behind the Monuments. We had almost 2 hours break before the gondola ride, and that was not expected. By the time we Started the gôndola ride, it was already very dark.

We really enjoyed the 1 1/2 hour walking tour around Venice. Our guide was easy to understand (English speaking) and we saw and learned about places and architecture that we would have missed on our own. The starting point was St. Mark's Square so we hit all the highlights and more. Would definitely recommend.

Experience to be recommended for those who want to wander around the city and learn many curiosities at the same time thanks to the presence of a guide. Right price/quality experience! Very kind and cordial. The only flaw: I booked the tour in Italian and during the tour the guide explained things in two languages: Italian/English. A lot of time is wasted that could be invested in more exhaustive questions or explanations.

the first guide Valentina was very good and very kind, she explained very well and answered all the questions of the members of the group in a quick and targeted way. very good. the second guide, Alessandra, who accompanied us before the gondola ride, is a marvel, fantastic, funny and very friendly. he brilliantly conducted an Italian/French tour switching from one language to another with impressive ease! we are definitely satisfied

Excellent guide, very clear explanations, about the streets and how to guide yourself by looking at the indications, it was very useful for the rest of the trip. The communication with the headphones allowed those of us who wanted photos to stay a little behind without losing detail of the information.

Day 1 in the morning is great to get a first impression of the city.

This tour was very good, the guide took us through the backstreets, we did not touch any of the busy tourist parts. He explained the history and pointed out different areas Whitchurch you would not generally see. We all really enjoyed this tour, My husband mum and dad

This tour is definitely for people who don't have any hearing issues there were no Audio-receiver devices (groups over 10 people) to assist and need to huddle up with group so as to not to miss out on information. Live tour wasn't for my husband was is impaired. It should have been stated not suitable for audio impaired. Some parts of the tour had interesting facts and unusual areas of interest so that was the goid to see in Venice.

We ment close to St. Marc and on it went. To begin with, I have no idea about Venice history; but the guide explained in a way that even a noob like me could quickly catch up. He was really into the stories, you could tell; his excitement rubbed off. Even the weirdest questions were not a problem - he had the answer. The restaurant recommendation really pleased my taste-buds, too! Amazing tour, definite recommendation!! The 2nd part, the self-guided tour, was quite interesting, too. I listene...

There were two of us and we booked an hour walk with a guide. It was easy to book and I would highly recommend it. We were only in Venice for two days and the walking tour gave us so much information and helped us to get orientated. It very much added to our trip!!

Friendly guide, small group therefore full of questions asked outside the executives, the guide knew his visit well and made us discover places "outside the framework" only downside visit ordered in French but done in English because French guide not available...moderately appreciated by one of us who doesn't speak the language at all...

The walking tour was really nice, allowing you to see unusual spots in Venice you wouldn't normally stumble upon. The gondola ride was amazing, the ride was so peaceful, and the views were incredible. The only slight downside was the guide would begin to walk to the next stop with no warning, which wasn't a massive problem but would have been nice to know we were moving on. Overall an amazing experience.

Our Guide Nicoletta, explained to us the little hidden mysteries of Venice by taking us through narrow streets, each prettier than the next. The people who took part in the excursion allowed us to share a good time with very interesting questions and the 2 hours spent were a special moment that we did not imagine at the start.

The tour was very informative and a small group of about 10 people (other tours we walked past had more than double this). The tour lasted around 100 mins and left dead on time and was easy to find the meeting point. A substantial time was spent at each location and this is a fantastic thing to do at the start of your trip to help you work out other things you would like to do whilst you are in Venice. Main points included: San Marco Square and facts about it, iconic Venetian locations such a...

I have been to Venice before. I was amazed at how much I learnt on this guided tour. My guide was Francesco, who was brilliant. We visited the back lanes and off the beaten tracks of the city, which was fabulous. We went over lots of the little bridges, requiring mobility so would suggest other travellers make sure that it is right for them. I paid about 24 euros which was excellent value- it lasted just under 2 hours. I was the only one on the tour and I appreciated them running it. Meeting ...

Not to miss! We recommend it at the beginning of the stay. Very interesting with lots of little anecdotes depending on the place. There is a nice balance between historical and anecdotal aspect. Our older teenagers were receptive to the explanations and loved this visit. Our guide who has lived all his life in Venice gave us the good sides of Venice, the good tips. She gave us advice for certain purchases (and it was not easy to find the place afterwards without having taken notes). And she a...

It was a very good tour and our guide was very interesting and informative. The speaker system was effective and I could understand everything that was said (I have a slight hearing problem) I enjoyed the tour. I think it is mis-named as it wasn't really mysterious. Perhaps it would be better titled 'Venice beneath the surface,' or something like that. But worth doing, definitely.

It was a real pleasure to do this tour. Francesco the guide is excellent telling good stories, showing details, giving useful information and making the tour interesting for everyone ( there was an 9 years old boy in the group and he was completely integrated) Very interesting to visit the streets with a Venitian approach.