Customer reviews of tours in Venice

Unfortunately, it rained on the day the visit was scheduled. However, we were still able to take a gondola ride and it lasted 30 minutes as planned. We were less far than expected because of the weather, but the experience was worth it.

Really special, the whole tour was among the Venetian canals and then flowed into the lagoon! Gondolier affable and skilled at his job, tour actually as described. Really great experience, definitely to be repeated.

Mattia our very welcoming gondolier. Organized well with meeting point

An activity to complete your experience in Venice. Not to be missed. You will not regret it.

It was a very pleasant shared gondola ride. Be warned in case you only want to go with your partner, each gondola has 4 people. The tour guide provided a short history of the gondola in English and Spanish on the walk to the gondola. The meeting point is right off of St Mark's Square and is in a convenient location for the average traveler who is already in the area.

Brilliant value for money lovely chatty informative Gondolier who even gave us a song. Sailed around the tranquil side canals and the Grand Canal for half hour. Would highly recommend. 👍👏🏻

A really lovely experience going up the tiny canals and seeing all the little nooks and crannies of Venice. So very unique. Wonderful!!

We thought that we would have the gondola to ourselves, but we shared it with another couple, which wasn't a big deal. But the other couple rushed into the gondola to grab the nice seats closer to the gondolier, so we weren't able to take any pics there. Overall though, I would recommend, but just know that you'll be sharing the gondola ride with up to 5 people max.

You can't see Venice without gondolas. Gondola ride is an absolute must, unbelievable how they push the long boat through the canals with those sticks, without hitting anything. It's a pity that the gondolier didn't tell much and certainly didn't sing O sole mio. A little more enthusiasm there would have been great. And the chance to take a photo with your partner as you board

15minutes queuing before getting into Gondola but still got 30 minutes on the boat so it was good.

Awesome tour! I enjoyed discovering the real Venice and learning about the city's unique history. I recommend this tour!

Easy to book online and price for trip was very reasonable. Took waterbus along main canal and gondola through lagoon City - a great day out in Venice

Very good activity. However, it would be good to leave at least 30 minutes more free time on each island.

We throughly enjoyed both islands. The tour (Andrea) was excellent and very knowledgeable. We had a smaller boat take us to the main boat which on arriving was slightly crowded. However, lots got off at Murano and when we went onto Burano it was more enjoyable. The only thing we found at both islands we could have done with more time. The boat rise back was really relaxing and just enjoying the scenery with only a couple of handfuls of people. Another extremely enjoyable trip

Everything was good! Murano good experience but the glass show is too touristic targeted. Burano very nice with great restaurants, but 1 hour is not enough for a normal lunch. We had to run to the boat. Left us at 1:30 at the shore and pick up time was 2:30. 45 minutes more would’ve been perfect. The tour guide amazing!

Lovely day out, glass demonstration was really interesting and there were so many lovely items to buy there. The island of Burano was beautiful too.

This was a great quick tour! Stayed true to the time estimate and gave enough time to explore each place but not so much that you ran out of things to do. The glass blowing demonstration was super cool, and the colorful island of Burano was adorable and fun to visit!

The weather was awsome, so the trip was great. The kids (8-13 years) loved it-especially the glass factory presentation and the things at the store were really beautiful, too. So I would recomend it to the tourists with kids. The Burano island was beautiful. We also managed to get some pizza (even glutenfree) there, which was delicious and inexpensive.

Very well organized, explanation in several languages, good value for money. Worth.

The trip was well led, the glass blowing demonstration was really neat, and both islands are beautiful. We had about an hour on Murano (including the glass-blowing demonstration) and an hour and a half on Burano. I would switch that to spend more time on Murano. Otherwise, the trip was a lot of fun!

It is a 4-hour tour that allows you to visit Burano and a glass factory in Murano. If you have little time available it is ideal, but if you want to make a more detailed visit, another tour is better.

Very nice activity. Two pretty islands to visit. A little more time on Murano would be better.

Thoroughly enjoyed the trip, was well worth it. Would have liked to have spent a little longer on both islands but overall would recommend

Very good organization, multi-language explanation throughout the journey. Only downside, arrival directly in the glass factory in Murano, and despite a beautiful demonstration of the glassblower, ..., the visit to Murano lasted only fifteen minutes! The visit to Burano was longer and more enjoyable...

Very worthwhile trip. Small exhibit at the glass blowing factory on Murano and then around an hour on the island. then to Burano where you have 2 hours to explore (get lunch at this point) and this is a perfect amount of time to see the island and it's beautiful colours. Next to Torcello you get around an hour or so, again a perfect amount of time. It isn't massively clear to understand the points of interest that they point out on the boat. For the money you spend it is definitely worthwhile!

Excellent boat and heated, friendly and adequate guide available. Beautiful demonstration in Murano, Beautiful Burano, Torcello to see. For the small difference in price, the tour of the three islands is always convenient since it offers more time to visit Burano than it deserves.

The pier was very easy to find as the instructions are so clear. The guides were great, not a lot of information but it was also nice to just sit and enjoy the views from the boat. Murano was great, if you want to shop, there are plenty more glass shops in the town, and it’s much nicer shopping outside. Burano was great and allowed enough free time to have a leisurely lunch and see most of the town. Torcello was beautiful, not as interesting as the others and fewer food options. The only toilet was a paid one. The tour was the perfect pace for the day, a good mix of structure and free time. Between each island was about a 30 min trip, allowing time to rest your legs and and hour back to the main island to rest before walking home. Great tour and highly recommend.

A bit difficult to find the tour manager as several groups from different tour operators were at the same dock at the same time...

It's definitely a trip to do. But be on time or 15 mins early at every point! We looked at doing the half day trip but glad we didn't as we got much more time in Burano for a chilled lunch and walk along the island. There wasn't much to do in Torcello, but it does have history, and you can climb the church.

It was very good. The guide was there to answer any question and made it easy for us to know what to look for and where in the islands. My only advice to tourists who are not very interested in historical places to take the Murano and Burano without Torcello tours. Torcello is beautiful, and has it's own valuable attractions but different than what you find in Murano and Burano and not that family friendly. All together, it was a wonderful experience and I admire the punctuality of the tour including the transportation.

We had an amazing day, so glad that we booked this trip. Great value for money. Murano and Burano were brilliant, there was less to see on Torecello but glad we booked it as we had longer at Burano than those who had just booked the Murano & Burano trip. Watching the glass making in Murano was really interesting too.

Was a beautiful trip! Well worth the money! 3 beautiful islands and a great host who spoke I think up to 5-6 languages! Murano glass experience was amazing! Little tip! Walk out of the shop at the end of the tour and go to the local’s shops, literally 2/3 of what the factory tour is charging! Burano is beautiful! Make sure to visit Bepi’s house and try their biscuits. Torcello is so peaceful and pretty! Also the bell tower you can climb for €5 each! We didn’t realise that until we got there! The sights were gorgeous!

The tour was a lot of fun, our guide Julia was well versed and really gave us a lot of information and backstory of the locations we visited. The island were absolutely beautiful and the ride to each place was really comfortable too. Overall great experience and would definitely recommend to everyone that thinks of doing this tour!

Good price for the itinerary. The islands are beautiful and full of history! People usually skip Torcello, but it is a great mistake! Torcello was one of the highest spots of this tour for me! The only remark goes to the sound system in the intern part of the boat: low level and people talking during the explanations made the listening a hard task for me and my group. Unfortunately we shared the boat with people that does not were properly educated and even interested in the explanations…

Murano part was spoiled by being captive in one shop and factory. We would have liked time to walk to all the shops, so the stop should have been another 1/2 hour longer. Technically one could have left the shop but there was no time, and you had to come through the shop again to get back to the boat. The other two islands were superb stops, and perfect as they occurred. Fifteen more minutes on Torello would have been icing on the cake.

Torcello seemed like a waste of time, the other 2 islands were gorgeous. The boat ride was beautiful.

Had a wonderful tour with Gabriela. Thank you for the many beautiful impressions from the island of Murano!

Annamaria gave us wonderful insights into Murano. Very exciting, informative and personal. Thanks very much!

Fantastic tour with Giovanna, an extremely nice, hard-working Venetian woman who speaks perfect German. Very well organised, extensive and interesting information about Murano and the history of this small island. Lots of new impressions and, above all, good memories. Absolutely great and highly recommended! We (Nina and Jürgen) say thank you dear Giovanna

Outstanding visit. The guide Giovanna made us feel at home, prepared and professional. The whole visit is an unmissable emotion to give to yourself and your family. Exceeded our expectations

we had a guide keen on history and we were only two people so privileged visit, on the other hand a little light content: a demo in a single glassware (where we spent most of the time visiting the store with the seller on our heels) + visit to the basilica, the rest of the island is apparently not planned in the program (too bad!) .. but very helpful guide in any case (to help us find the right shuttle boat to leave )

We were with three children aged 4 and 6: the guide was very patient and was able to involve them! Absolutely positive experience.

What a wonderful day with our guide in Murano. We loved the tour of the glass factory and a walk to the amazing church in the island. It was a perfect way to spend the day.

Katia is an excellent guide. Interesting and available. The visit was superb. A good time with the family that we recommend

Already on the boat trip by taxi to Murano, our guide Giovanna explained a lot of interesting things about Venice and the origin of the glass manufactories. The private tour of the glass factory was very impressive and informative. Due to the special Corona situation, the four of us were the only guests, which meant that we were looked after extremely courteously and personally. The subsequent stroll with Giovanna through Murano with a visit to two churches in which pictures by old masters were hidden on the walls, the onset of flooding due to the tide and the many stories that Giovanna knew to tell us about Murano and Venice rounded off our private tour away. A very successful trip!

The tour guide was very helpful and was pointing out various landmarks around the islands. The passengers were split into two groups, one each for two glass factories on Murano. We went to the Mazzucato factory which had a very good demonstration of glass blowing

Beautiful experience! They have fully adapted to our needs. The guide, exceptional !!!

Absolutely loved it! Walking tour (15/20) mins to the gondola was very informative. Gondola ride just lovely, only wish it had been longer!!

Incredible experience. The weather was not good but it is highly recommended. The very professional guide, explaining the history of the area in Spanish and English. A gondola ride is one of those things that everyone should do once in their lives.

We enjoyed the whole activity very much. My thirteen year old daughter loved it so much. This is truly value for money but we realised there could be other alternative routes that could be much exciting as this. Definitely recommend this

very good organization, Ricardo was very clear and speaks French, a good activity typically Venetian and very pleasant

Was really lovely. The Gondola ride is a max group of 5 people so still felt intimate. The mini tour of San Marco was also quite informational. Definitely recommend.

Short walking tour but with some insightful knowledge from the guide and the gondola ride in early evening was special, so quite too

A wonderful experience very good organization. Very friendly and professional staff. Thank you all.

Great atmosphere, Riccardo was a great guide which explained us the history of Venice und some fun facts.

It was a great experience. The guide was very good. If you are going to Venice, definitely take the Gondola.

Great to walk & hear about the city’s history. Windy conditions limit the gondola in the grand canal, which is a bummer. Great experience, worth it!

So organized and easy to find! Loved it so much. Claudia the tour guide was the best.

Experience made in the evening with a wonderful atmosphere due to the Christmas period

Lorenzo showed us the off-the-beaten path of Venice, showing us a glimpse of real Venetian living. He’s very knowledgeable in his history and took us beyond the crowds and the regular tourist points. It is a very different point of view that we truly appreciated. Such good & lively conversation from the moment he picked us up in our hotel & the drop off to our more touristy activity, the gondola ride :) Grazie Lorenzo!

Fantastic way to explore Venice, it felt like visiting with a friend. We learnt alot about the city and living there, and saw places we would never have found on our own. Lunch at a great restaurant with beautiful food, and Lorenzo was such a great guide and fun person to spend time with. Highly recommend, this was a highlight of our Italian vacation.

The tour was excellent - my only recommendation is to bring water with you. It was hot when we walked, and I mean power walked, for two hours. A great way to see the non-touristy side to the city.

Excellent, very friendly, he knew a lot about the history of the city and explained all the tips to make the most of our stay, and he also took us to hidden spots where tourists don't go.

We had a fantastic day in Murano and Burano. Our guide Silvia was very good and gave us many interesting informations. She was an amazing guide. We can warmly recommend the tour.

We had a very enjoyable and interesting walking tour with Lorenzo. He suggested some areas to spend time in and we chose Castello which we probably would not have done on our own. It was more of a residential area and a very pleasant walk. Lorenzo provided lots of interesting commentary about living in Venice, and also about the Arsenal, which is also in Castello. He also paid attention to our request to take it slow and take breaks as needed. We enjoyed this tour with Lorenzo.

The best thing about the tour has been our guide. Lidia has been really charming and has known how to convey her love for Venice to us. A 100% recommended experience.

Ride was about 15mins, could have been a bit longer. But a great way to see the inner channels and a must do in Venice!

Very good value for money. You get around 30 minutes on the gondola and go through the side streets and then into the main canal.

we didn't expect that much and it's not that spectacular when everyone is doing the same lap in a row

Lovely ride on a beautiful boat in a beautiful city shame that the gondala man talked the whole time on his mobile phone it just seemed like yer get in my boat then get next sad as with out tourists they would have no income

An entertaining gondola ride very quiet and relaxing. The 30 minutes fly by.

The gondolier, a 10 !! It was a walk that conveyed a lot of peace, a beautiful journey that ended at the Grand Canal. Perfect experience!

I found the tour very fast. Duration was not 30 min. It passed through the great channel but not in the main points

Great visit! The very nice gondolier! Well organized, I recommend

Excellent organization and then the culmination of a small dream, in a gondola for the wonderful Venice.

Very well organised. Our guide was there to show us onto the Gondala. We had an 1/2 hour ride which was amazing as we travelled through narrow canals and under a number of bridges. Would certainly take the same trip again!

It was very nice. Italian people are not very courteous. The guy on the meeting point was really cranky, but the gondola guy was nice

A good option for anyone who doesn't want to spend 80 euros on a gondola ride.

We thought that our mobile digital ticket was enough. It was not. We had to change it into a paperticket before boarding. That should not have been necesarry. The tour itself was fine. But a bit difficult to hear the guide speaking when we were sitting at the back.

Great guide - great tour! Would highly recommend to get an overview of Venice.

Took this tour as a spur of the moment activity while in Venice. So glad we did. Got to see Venice from the water and learn a bit of history along the way.

worth the money.. on a lighter note, English with Italian accent was interesting.. :-)

Very pleasant tour, we learned a lot of things on a very nice boat. to do !

Great tour! Perfect way to see the Grand Canal. Our guide was excellent. Highly recommend!

We thoroughly enjoyed our cruise through the canal with our guide (I wish I could remember her name)! It was a small group. We were able to come out in the front once we entered the Grand Canal. It was a very personable tour.

It was a great opportunity to become acquainted with Venice and its landmarks. The guides were very knowledgeable, friendly and welcoming. If it is your first time in Venice, it is worth taking this tour.

Great tour through the great canal. A perfect explanation of the buildings along the canal and the secret gardens. A well spent hour! I would recommend to arrive 10 to 15 mins earlier.

The canal tour was great and was a quick way to see the city by boat. Overall, I enjoyed the tour for the views that it provided. However, the logistics of the tour were a nightmare. After purchasing tickets, I was informed that I should go to a meeting spot and that I would be picked up there. The site also stated that a mobile voucher would be okay to use. That was not the case at all. You actually have to go to the ticketing office and show your mobile voucher there. The person working there will then give you a physical voucher and will tell you which boat to board. That was 100% not clear, but the company and workers remained adamant that it was. Because of the confusion, my family and I missed our tour, but luckily we were able to join the next one thanks to a helpful member of the company. So as long as you follow my instructions (and not the instructions on the website / confirmation e-mail) you'll be fine.

Very nice tour with seven people on a cool boat, good Guide! Thanks a lot

The guide was very knowledgeable and gave us plenty of information about the sights of Venice. I would recommend this tour to anyone who visits Venice.

This was worth the money paid. We got thirty minutes of tranquil boating through the canals and onto the Grand Canal. A wonderful experience, which would be even better if the price was cheaper!!! :) :) :)

Our gondola ride was perfetto! Primarily due to the excellent service and information we received from our gondolier!!

Everything went well! It may be necessary to describe the meeting point in more detail.

We had booked a gondola ride at 7.30pm only for the two of us. Since we had read in the reviews that the office is not so easy to find, we left earlier. With Googel Maps that was no problem at all. Since it was our turn earlier, the employee asked us if we wanted to drive earlier and where we were we said yes. She wrote a new time on the slip of paper we went to the stop at the Hard Rock Cafe where there was a long line but we were led straight to the next arriving gondola and off we went. It was a special experience from time to time we saw or heard the gondola with musicians. So I enjoyed it very much, I enjoyed it and it would not have occurred to me to look at the watch for how long we were on the road.

The gondola ride itself was fine.. good value for the money. However the gondola ‘driver’ didn’t say a thing.. was on his phone the entire ride and when asked a question he snapped an answer and went back to his phone. We stopped trying to making convo and just chatted with each other. Our friends in another gondola had a very pleasant driver from the same company. So it really depends on who you get. Overall I would recommend.

It was very nice that we were able to schedule a ride in advance but if you are traveling to Venice at a slower time, I would just recommend finding a gondolier while you are walking around

After finding the ticket office the lady checked us in then pointed out where to find the gondola. After asking around just a bit we found it and enjoyed the ride.

Nice, but our gondolier seemed to be bothered by the fact that he was working and spent most of his time trying to look at his cell phone. Any attempt to try and ask him questions was met with blank stares. Glad I did it, but knowing what I know now wouldn’t be sorry if I missed it. Venice was a dream city to tour for me and what I envisioned was what you see on TV and movies. Reality is not so pretty or attractive up close with all the tourist, crowds, sanitation issues, etc.

Very smooth system. They also kept our baby strollers at safe place and returned us back at the end of the ride.

Very good time on the gondola despite a cool climate. 35min ride, I highly recommend

the ride itself was excellent, however the driver spent the entire trip on the phone, talking to us very little. Also the "Meeting place" is the tour company office which was a 15 minute walk from the actual launch and you have to exchange your voucher for one of theirs. Luckily we stopped by 2 hours early to be sure we were at the right place.

Good experience on Gondola. 30 mins go by fast for the price paid, it is certainly an expensive ride. Our Gondolier is great, he was very skillfull, going around tight corners in the narrow river lanes. I'd highly recommend this for the beautiful views and experience.

35 minutes really not enough to appreciate the row of canals and the charm of the buildings that surround them the price is 80 € to 120 € if you decide to take a tour alone so not many advantages to take in this site

Wonderful experience, super easy to find the meeting point and very helpful gondolier! Highly recommend!

Very friendly, well organised service. Knowledgable guide with lots of local knowledge.

Everything went well, quick 30min ride but the gondolas are sublime, I recommend! We arrived a little early and were picked up directly, thank you

Super good! Just what they offer. The location of the meeting point was very visible and they get you on the gondola very quickly.

Venice traffic jam with Gondolers competing for space. Short ride, crowded and bumpy with all the traffic on the Grand Highway. Horribly expensive for a less than 30 minute ride.

Very nice experience, friendly guide and a neat and clean gondola!

Nice trip! But I thought it would be longer and a bit more individual.

A very pleasant walk with very interesting explanations of the history of Venice! This gondola company is very serious and not “tourist trap”. Our gondolier was wonderful. I 100% recommend this experience!

Beautiful Gondola ride however not much of a guide & lots of traffic however memorable & special

A warm welcome, a romantic moment and guaranteed relaxation! Time stands still for a few minutes with some pretty discoveries!

Brilliant gondolier… exceptional itinerary in places where we could not have gone alone… Perfect French! A pure moment of happiness!

Our guide met us at the meeting point and was even there thirty minutes early! He had my name on an iPad and spun around to make sure I’d see him. Which made things super easy. We booked a private gondola ride and it was just my boyfriend and I. The ride did last the full thirty minutes. The gondola rower was excellent. A very charming man with a sense of humor. He pointed out things to us as we enjoyed the ride and also sang. He also told us to take pictures and allowed us to move around the boat in order to get good shots. He also had us kiss every time we went under a bridge. Overall the experience was amazing and we appreciated him allowing us to be touristy and take pictures and really enjoy the whole ride. I would recommend this 10/10. Very happy.

Wife and I enjoyed the ride very much. English was spoken enough to understand each other

This was the most wonderful experience. I felt like I woke up from a dream when it finished. Highly recommend. I also applaud the staff for managing this - can’t have been easy! Fantastic

Finding the meeting point was a bit confusing. I thought I was supposed to meet a gondolier. Eventually, I got to the right place on my own and missed the 'Get you guide' contact that was waiting for me at the meeting point with a sign bearing my name.

The time was 20 min only !!!! And it was supposed to be 30 minutes, taking into account that the gondolier decides whether to return earlier or not!!! But take away 10 min!!! I do not agree!!!! But the overall very cool experience!!!!

Very nice guide and everything was arranged well! We could find the gathering spot easily and the tour showed us a couple of the main spots!

I took the cruise on the Grand Canal on a dreary July afternoon, around 5.30pm when the streets began to empty and the sun was no longer so aggressive. Thanks to these factors, the tour took place in a very suggestive and intimate atmosphere. We were immersed in silence and you could hear the waves crashing on the gondola. At one point the gondolier started whistling a melancholy tune ... that melody was the icing on the cake. Magical experience that I can't wait to do again. A plus also for the friendly and nice guy who helped us get on the boat. Everything really perfect.

Nice ride. Sympathetic gondolier. Too bad the price out of the market. We paid € 130.00 for 4 people when they asked us around 60 max 80 euros.

Brilliant, much cheaper than purchasing there. We headed to the meeting point which was a little hut and spoke to the guy working to confirm we were at the correct place. Once everyone had arrived we walked a short distance to the gondolas everyone got directed onto them. It lasted quite a while and we was happy with the time and route.

Going to Venice and going through the experience of riding a gondola is something incredible, its canals, its culture, its houses and nice people. You must give yourself an incredible and unforgettable experience. The only thing the 30-minute route ends fast or sooner.

The person who received us was excellent, we were late and he contacted me when we were almost there, uff thanks

We absolutely loved our tour guide, Monica! She was so sweet and knowledgeable and made the experience amazing.

Our guide, Alessia, made all the difference. She was absolutely wonderful. As a native Venetian, she had an amazing grasp of the history of the city and its art, and conveyed it all in a very comprehensible manner. I learned way more about Venice than I had expected.

The tour was excellent with a wonderful guide who was passionate and knowledgeable about all the history and very helpful making sure that we all heard her and answered all of the questions. 5 stars for her

Our guide was very knowledgable of the history of the palace, the basilica and Venice. I learnt quite a bit

Our guide Claire was amazing.. so informative and so passionate about what she did.. the tour was very well planned with all key landmarks covered and great equipment to hear the guide even from the back of the group. Lovely experience. Would highly recommend!

Sandra was amazing. She was full of knowledge. I wish we could have spent more time in the church instead of the doge area. They called us the day before to change time of tour. We agreed but it did cause us to have to rush to dinner. The toilet and shopping time is too short so we didn’t get to buy a book. Very good guide thank you

This tour was fantastic! Our guide Sandra was very knowledgeable, and the tour was interesting and informative. Highly recommend!

Our guide was great. She made the tour an unforgettable moment. She “lives” the city of Venice. She gave us a lot of information with a lot of passion. I can only recommend the tour

It was excellent. Our guide, Sandra was pleasant, knowledgeable and kept us engaged the whole time. Highly recommend the 3hr tour with skip the line access.

Our guide Valentina was excellent and the tour was extremely interesting.

I discovered part of Venice thanks to my guide Valentina. I appreciated.

Nicoletta was extremely nice and made the tour interesting and exciting despite the rain and a little flood. There were also some tips at the end. All questions were answered. Any time!

The tour was bilingual (German/French). But our guide solved that well. We saw corners that we would never have found otherwise. Time was a bit short because some participants had booked a gondola ride afterwards. Overall recommended.

Guide addressed additional questions. The tour was very informative.

Valentina was a great guide. Great pace and lots of great stories and information.

we had a really well informed and friendly guide and she took us to a lot of the main sites as well as many off the main routes. there were about 20 of us - 60% English speaking, 40% Italian but that didn't cause us any problems. Definitely a good activity

The guide explained everything in detail and did it very well. The guide, when he heard us speaking in Spanish, proposed doing the visit in our language, which we greatly appreciated.

We were satisfied with the visit, although the price is slightly high for what it offers. Luckily the tour was enriched by the explanations of our guide Cristian who made the visit very interesting and pleasant! ◡̈

Christian was very friendly and informative! We learned a lot and he incorporated local events too. Thank you

Guide was amazing and the stories and items they had to share were incredible and disturbing!

One great attraction to complete the visit at the Doge’s palace and a greatly informed guide. Kristian gave a english and italian tour of the main rooms of the prison and explained the torture devices so nicely and fun to enjoy, for kids as well, since we had some in the group. Fantastic experience!

The visit is good, the only thing is that the guide spoke too fast in a very weak tone which made it difficult to follow him...plus he kept dropping words or expressions in Italian, cutting off every sentence in English, only to pick up the thread again later... Without native English it is difficult to follow the entire explanation. The guide's English was quite peculiar. Almost zero time for photos, super express visit. The good thing, very small group.

The tour was great. There were only six people which meant it was easy to hear and ask questions. Our guide, Kristian, was very nice and friendly. He had a slight cold but he gave it his all and made the tour really enjoyable even though he didn’t feel great. It was very interesting and informative. Really glad we went.

Immeasurable wealth and incredible works of art. Just walking past the long lines is worth every euro. But that's not all - the guide's explanations and explanations were very good. Any time again, perfect organization. Thanks!

Full of stores. And guide- best sense of humour. 10 stars goes to guide! I suggest early morning tour.

This was a tremendous tour! It was clear where and when we were supposed to meet and highly organized when we arrived. We promptly began our tour with a guide who is highly knowledgable. She spoke slowly and clearly and answered our questions as we explored and listened. When a couple sets of ear buds quit working she quickly changed those out. At the end she gave us a tip to wait on the terrace to see the clock work on the hour. Highly recommend this tour!

The tour was excellent thanks to the wit and wisdom of Francesca who kept us well informed in a light hearted and amusing manner. I highly recommend this tour and hope you are fortunate enough to have Francesca be your guide. Even with all the information to be had, the tour was never tedious or boring.

Guide was fabulous! So knowledgeable and interesting! Wish we could have her again!

Martina was an exceptional guide. very knowledgeable and very interesting. Managed the group well and made the tour amazing. Definitely recommend doing the tour as learnt so much more then if just wondered around.

Wonderful, very skilled guide. He was very informative and made the tour to be the best.

Our guide, Andrea was excellent. The only negative was the line for the women’s restroom was way too long due to a toilet being out of order. Other than that the place was beautiful and the guide very knowledgeable.

Our guide was fantastic. It was an excellent historical trek and she was both masterful, and joyful at explaining it all. When you think of navigating the vast crowds visiting magical Venice (and it is so very magical) - your time is also valuable. This experience made it very easy to receive so much in return. Thank you!

Very interesting . Perfect guide! On the other hand, the cost is much too high. We hesitated for a long time!!!

I loved everything about this tour! St. Mark's Basilica is stunningly beautiful and was by far my favorite Basilica out of all of the ones we saw while visiting Italy. Accessing the terrace was also a nice add to this tour as the views from the terrace really showed you the entire square. We were also able to witness the time change on the Clock Tower from the terrace which was amazing to see from the higher angle. The Doge's Palace did not disappoint either. The history of the Palace and what took place there was very interesting as well. Our guide Elena (sorry if I'm misspelling it) was excellent! She was very personable, kept a nice pace, and was very knowledgeable. I like tours with informative guides but sometimes feel the guides overload you with too much information. I felt she did a great job at balancing this by providing the information without being excessive and kept my attention throughout the entire tour. I highly recommend this tour and Elena!

The guide teaches us what was happening in each room of the palace, about the Republic of Venice, the little-known French history of the Battle of Lesventes and Napoleon and deciphers the works. Thanks to the headphones you don't miss a beat. On the upper floor of the basilica, outside, she talks to us about present-day Venice and we can ask her questions.

The tour was excellent and very well thought out. It's all because of the very friendly and knowledgeable tour guide. She had a great command over the language, it was easy to get through what she was explaining and she was very personable. I would highly recommend this tour to anyone visiting Venice. 5 stars

Our guide Valentina was suburb, she was fluent in English and Spainish and explained everything in both languages

Surprisingly, I was the only one who had booked a German-speaking tour... and ended up with a 1:1 tour, actually a great thing, unfortunately I had the impression that the tour guide found it a bit tedious that I took a lot of photos wanted and stopped again and again... for them, of course, it wasn't an "individual tour". I found the quarters great, including the early start time at 9 a.m.

We liked it a lot, it showed us very interesting places in Venice.

The guide was very competent and mainly reported on the difficulties of the local Venetians. We were frightened by the decline in the number of residents reported in Venice (about 100,000 in 1960, today 49,000) and the frightening takeover of shops and restaurants by the Chinese.

Nice small group and a lot of background knowledge...very interesting and recommended.

It lasted 2 hours, we walked through very beautiful places and we enjoyed it. The road was pleasant. Valentina explained to us in detail in Spanish and English.

The only downside is that the guide was too pressed. Generally interesting visit. The gondola ride lacked explanations

We did the tour with the guide Francesco and it was great. It was important to him to reach each individual in the group with his explanations and he showed us beautiful corners far away from the tourist streets. The guided tour was in English and he has such a clear pronunciation that you don't need to be fluent in English to understand him. Of course, it also helped a bit that he accompanied the explanations with his sympathetic Italian manner. We learned a lot about the history of Venice that day and would always book a guided tour with Francesco. As a guide we give him 5 stars. Thank you Francesco :)

the first guide Valentina was very good and very kind, she explained very well and answered all the questions of the members of the group in a quick and targeted way. very good. the second guide, Alessandra, who accompanied us before the gondola ride, is a marvel, fantastic, funny and very friendly. he brilliantly conducted an Italian/French tour switching from one language to another with impressive ease! we are definitely satisfied

Had a lady she was amazing so polite answered questions news lots of the history absolutely brilliant the the gondolar ride was beautiful had a man with blue shades exquisite sailor thank you so much for the experience will be recommending thanks again

We really enjoyed the 1 1/2 hour walking tour around Venice. Our guide was easy to understand (English speaking) and we saw and learned about places and architecture that we would have missed on our own. The starting point was St. Mark's Square so we hit all the highlights and more. Would definitely recommend.

The visit took place at a pleasant pace with the guide Martina who speaks very good French, her explanations were clear, precise and very well documented. We had some difficulty finding a time slot for this visit, so we did it at the end of our stay. We think it is better to do it at the beginning of the stay to go back to already known places. The equipment provided to hear the guide well worked perfectly.

A very good experience to discover places less frequented by tourists, and their history, thanks to a captivating guide.

Very interesting visit focusing on life in Venice, around the St-Marc district, with a dynamic and friendly guide, speaking very good French, knowing her subject perfectly and eager to draw the attention of tourists to the particularities that characterize the city and the life of the Venetians, in particular on the management of high tides, the architecture, the maintenance and the renovation of the buildings, the problems which the city must face, etc… We were 6 people for the visit in French this morning of September 25. To recommend.

Long walk, lots of information. But OK. The gondola ride was also better than expected. There were 4 of us. We as a couple and two strangers with us. It was OK.

The tour was great! We walked (a lot!) and explored many roads, pontes and campos. The guide explained the History of the city and also the History behind the Monuments. We had almost 2 hours break before the gondola ride, and that was not expected. By the time we Started the gôndola ride, it was already very dark.

Was a top tour guide who brought the most important key points about Venice over well in the short time - and also places that you don't get to see otherwise - and it was an exciting tour. I can only recommend the guided tour in the morning, as there are still relatively few tourists around at this time.

An essential visit to discover in 1h30 the main sites of Saint Mark's Square, and the architectural richness of the Cannaregio and Castello districts. A wealth of information to start your stay well before discovering for yourself!

This tour is definitely for people who don't have any hearing issues there were no Audio-receiver devices (groups over 10 people) to assist and need to huddle up with group so as to not to miss out on information. Live tour wasn't for my husband was is impaired. It should have been stated not suitable for audio impaired. Some parts of the tour had interesting facts and unusual areas of interest so that was the goid to see in Venice.

Our Guide Nicoletta, explained to us the little hidden mysteries of Venice by taking us through narrow streets, each prettier than the next. The people who took part in the excursion allowed us to share a good time with very interesting questions and the 2 hours spent were a special moment that we did not imagine at the start.

The tour was very informative and a small group of about 10 people (other tours we walked past had more than double this). The tour lasted around 100 mins and left dead on time and was easy to find the meeting point. A substantial time was spent at each location and this is a fantastic thing to do at the start of your trip to help you work out other things you would like to do whilst you are in Venice. Main points included: San Marco Square and facts about it, iconic Venetian locations such as world famous book shops, coffee shops and churches, the way in which Venice has sustained itself over the years and the unique techniques that have been used to build and survive. Reason for four stars- at points it was a little hard to hear the tour guide in noisier locations however I would recommend this style of tour rather than a bigger one that would include electronic aids other tours have that end up muffling sound. The tour guide was extremely polite and friendly.

This tour was very good, the guide took us through the backstreets, we did not touch any of the busy tourist parts. He explained the history and pointed out different areas Whitchurch you would not generally see. We all really enjoyed this tour, My husband mum and dad

There were two of us and we booked an hour walk with a guide. It was easy to book and I would highly recommend it. We were only in Venice for two days and the walking tour gave us so much information and helped us to get orientated. It very much added to our trip!!

It was a very good tour and our guide was very interesting and informative. The speaker system was effective and I could understand everything that was said (I have a slight hearing problem) I enjoyed the tour. I think it is mis-named as it wasn't really mysterious. Perhaps it would be better titled 'Venice beneath the surface,' or something like that. But worth doing, definitely.

We ment close to St. Marc and on it went. To begin with, I have no idea about Venice history; but the guide explained in a way that even a noob like me could quickly catch up. He was really into the stories, you could tell; his excitement rubbed off. Even the weirdest questions were not a problem - he had the answer. The restaurant recommendation really pleased my taste-buds, too! Amazing tour, definite recommendation!! The 2nd part, the self-guided tour, was quite interesting, too. I listened to it on my way back to the bus so I could only get a few stops but there are so many you can access!! If u book this tour I'd recommend to take the next day off so you can fully engage in the self-guided part, it's worth spending the time. Well, anyway: Thank you, it was great!

Not to miss! We recommend it at the beginning of the stay. Very interesting with lots of little anecdotes depending on the place. There is a nice balance between historical and anecdotal aspect. Our older teenagers were receptive to the explanations and loved this visit. Our guide who has lived all his life in Venice gave us the good sides of Venice, the good tips. She gave us advice for certain purchases (and it was not easy to find the place afterwards without having taken notes). And she also had a critical mind about the mass tourism that Venice represents and all the inconveniences that this engenders.

The walking tour was really nice, allowing you to see unusual spots in Venice you wouldn't normally stumble upon. The gondola ride was amazing, the ride was so peaceful, and the views were incredible. The only slight downside was the guide would begin to walk to the next stop with no warning, which wasn't a massive problem but would have been nice to know we were moving on. Overall an amazing experience.

It was a real pleasure to do this tour. Francesco the guide is excellent telling good stories, showing details, giving useful information and making the tour interesting for everyone ( there was an 9 years old boy in the group and he was completely integrated) Very interesting to visit the streets with a Venitian approach.

Friendly guide, small group therefore full of questions asked outside the executives, the guide knew his visit well and made us discover places "outside the framework" only downside visit ordered in French but done in English because French guide not available...moderately appreciated by one of us who doesn't speak the language at all...

I have been to Venice before. I was amazed at how much I learnt on this guided tour. My guide was Francesco, who was brilliant. We visited the back lanes and off the beaten tracks of the city, which was fabulous. We went over lots of the little bridges, requiring mobility so would suggest other travellers make sure that it is right for them. I paid about 24 euros which was excellent value- it lasted just under 2 hours. I was the only one on the tour and I appreciated them running it. Meeting place was just off St Marks Square which is very central. Would highly recommend.

This was fantastic and totally worth the money! My husband and I traveled to Rome, Florence and Venice in July 2018. We were on a budget and didn't want to bust the budget, so went with the "shared" gondola option and then splurged to have the serenade option. The experience was unforgettable and easily the best part of our whole trip! The singer and the man with the accordion had great chemistry and were constantly interacting w/ my husband and I. I thought the 20 mins sounded kinda short, but it ended up being the perfect amount of time. Do it at sunset around 7:30 if possible. Highly recommend this to all my family members and friends, it was simply enchanting and something my husband and I will never forget!

This is very nice activity! Man in gondola is very fun! I recommend you to experience this touar! Sharing a gondra is very fun because you can meet new friends on gondra!

According to the ad we booked with this company as they offered 6 passengers. Fine only 5 but questioned.They were extremely rude and argued with us re our booking, paper vouchers and electronic proof of purchase. After an hour they realized we were not Leaving so put us in boats. 3 of us were with the musicians and had fun but the others couldn’t hear the music well as the gondolier was on his cell the whole time. Our gondolier was yelling at us when we were getting out. Take your chances

it's great with the serenade. the ride itself is extremely short. Roughly 20-25mins with a quick round from where you launch.

A truly worthwhile experience! Magnificent serenade with a very friendly singer and guitarist!

It started 10 m-minutes late, but there were also 10 minutes longer, sometimes you say two, sometimes four and sometimes six people in one gondola, more than ten gondolas went from the main canal to a side canal and then it went back there, the singers and the instrument players you could hear the gondola took turns so that everyone could enjoy it) was far away of course you couldn't bike that much so 50 percent music guarantee

Luckily we were in the same boat as the musicians and it was the best part of our Italy trip

I thought the trip was very good... it was quite bouncy and there was a long wait in the queue before boarding but the guys were brilliant at getting everyone on and off the boats. The trip itself wasn't very long, but the singer and the accordion were audible across all the gondolas and the journey through the grand canal followed by a number of smaller canals was very good. Everyone who heard the singing or accordion music was smiling and waving and even some danced by the side of the river - overall a very good vibe - feel good trip. Glad we did it.

Thoroughly enjoyed the experience . Especially the serenade . He had an amazing voice , we were very impressed with him . Shane he didn’t stop , we wanted to speak to him . But managed to tip him

I had seen a gondola with a singer a few days earlier and was very impressed with the performance. Now I was lucky that exactly this singer sang on our gondola ride. Thank you, it was beautiful