Krakow Tours & Excursions

We had booked a tour that would pick us up at the hotel at 11am. The evening before, we received a msg that instead of 11am it was going to be 5.15am. There was no possibility to cancel the trip as this option was mentioned in their conditions. A cancellation from our side with refund was also not possible. So, there was no other option then accepting (or don't go at all). We had to find a night shop to buy some food stuff as we were fare to early for breakfast in the hotel. We were warned that at the premises, no food could be bought. According to the bus driver that picked us up, this was more or less standard procedure. This was a very big annoyance for us. Except for that, the trip was really impressive. We had a very good guide (young polish woman) who spoke English very well and was really involved in everything what happened there

So you have to have a guide when you go to Auschwitz Birkenau. You can go alone, but I don’t know how you would do it because all I saw our group led by guides. The guys have told as in either history or language. Our guide was a woman from Poland, and her grandfather was in conscripted to work at Auschwitz. She was very knowledgeable, and let us through the camps with confidence, and she was easy to understand.

The start of the day we really enjoyed. But the afternoon(salt mine) wasn’t really for us, it was very long winded and not what we expected. Lord of statues and not much of the “mine” we expected. Something that took 2.5 hours but I’d of been happy with a 30 min walk through. As I said the morning was brilliant (auschwitz) very moving. The guides through out the whole day were very knowledgeable and friendly. Coach driver also friendly and informative

Really well organised. It was a long day but a great experience. It was a good way of seeing all the main sites all in one day.

On a whole it was a very good day! It was very interesting and the guide was very good. We would have preferred if the salt mines had been done last though, as it was a very hot day, and we were out in it at Auschwitz at the hottest part of the day! It made for a very very sweaty tour!! Also we would have liked more time to explore Auschwitz birkenau on our own after the tour as it was huge and we were only shown a tiny portion of it!

Fabulous day, long but great to see it all, very humbling

it was well organised, only the van was very small

Pick up was scheduled close to the hotel as the bus could not come down the road we staying on. It worked out perfect and communication was good. We were able to leave bags on the bus since Auschwitz has a size restrictions on bags. I appreciated that. The tour was great and to include transportation and everything organized for us (even a few sandwiches!), it felt like a great deal. Would recommend anyone staying in Krakow and planning to do Auschwitz, to boom this way.

The guide was very informative and gave us so much information. The tour was excellent and so moving!

Punctuality of the driver to pick us up from the hotel; private and very comfortable transportation; the driver stays with us on site while waiting for the guide, everything is very well organized. The French guide is of very high professional quality, her diction is remarkable, very precise in her comments.

The tours were amazing. The experience in Auschwitz and Birkenau were both sad and shocking. The guide did a great job with this sobering subject. The tour through the salt mine was fun and light-hearted, which allowed some emotional recovery. The transportation was okay, with pleasant drivers. However, the 8AM start time was changed to 5:45AM, so we could make a 7:30 tour. The tour didn't start until 8:30, so they had to cancel the hour break for lunch. It was a long day with little to no food.

The experience itself was powerful and unforgettable. I wish our tour guide allowed more silence to reflect and take in the enormity of the moment, instead she repeated statistics over and over that, while devastating, took up the focus we wanted to have to process emotionally what we saw and heard.

The tour was well organised and ran on time. The transport was very nice and comfortable. The guide was very knowledgeable and smoothly ran us through everything. There was a good pace to the information which was important given the context, it would have been easy to get upset by what was being witnessed, but the steady flow of commentary prevented us from reflecting too much and getting distracted in misery.

"Wojtek was there 10 minutes before the shuttle was scheduled to depart. Jaibete informed by a WhatsApp message. Impeccable driving. We arrived well on time. NICKEL! We also passed through Tourvan on the way out, I recommend."

beautiful experience. prepared perfectly. juda prepared nice and kind. everything on time and perfect

What a great day! The guided tour of the Auschwitz and Birkenau camp was very well done and explained, with a touching but important speech. As for the Wieliczka salt mines, it was just magnificent and also very well organized. I recommend this offer 100%, which allows you not to worry about transport and to fully enjoy the activities!

Tour guide was incredible, was so helpful with getting amazing information

Unser Guide, eine Frau, den Namen habe ich leider nicht, war wirklich sehr gut. Mit sehr viel Wissen und guten zeitlichen Erzählungen hat sie uns durch die beiden Lager (Ausschwitz I und Ausschwitzll) geführt. Ich kann die Tour nur empfehlen, jeder sollte sich die Stätte und das dort verübte Grauen angesehen haben.

The trip was great. The bus picked us up on the near bus station and took us to Auschwitz 1 and later to Auschwitz 2. The ride was comfortable and the guide was really nice. We were also very satisfied with lunchboxes (sandwiches with hummus and with ham, apples and chocolate bars). We wouldn't change a thing about the whole thing :)

Great way to fit in both activities in one day if time is an issue. No queueing. It is a long day but organised great so there is very little hanging around. Guides were great at both locations.

We just used this company as transportation to Auschwitz from Krakow return and we couldn’t fault it. Easy to find in the bus terminal. On time. Comfortable bus. Hassle free. 10/10

Great trip great guide very well organised

Very good trip, everything was explained and communication was great. Meeting point was easy to find and journeys were comfortable.

Top experience. We are French and did the tour in English, the guide was great. Patient, clear and full of anecdotes, she was captivating and lived what she was telling. 1h30 in the first camp and 1 hour in the second (very easy visit for such a large camp). We had the time we needed to take our photos even if we shouldn't hang around. The organization was top notch, information and clear directions. Boarding the shuttles quickly, good driver. 100% recommended, go for it, the value for money is great.

We had booked a tour that would pick us up at the hotel at 11am. The evening before, we received a msg that instead of 11am it was going to be 5.15am. There was no possibility to cancel the trip as this option was mentioned in their conditions. A cancellation from our side with refund was also not possible. So, there was no other option then accepting (or don't go at all). We had to find a night shop to buy some food stuff as we were fare to early for breakfast in the hotel. We were warned that at the premises, no food could be bought. According to the bus driver that picked us up, this was more or less standard procedure. This was a very big annoyance for us. Except for that, the trip was really impressive. We had a very good guide (young polish woman) who spoke English very well and was really involved in everything what happened there

So you have to have a guide when you go to Auschwitz Birkenau. You can go alone, but I don’t know how you would do it because all I saw our group led by guides. The guys have told as in either history or language. Our guide was a woman from Poland, and her grandfather was in conscripted to work at Auschwitz. She was very knowledgeable, and let us through the camps with confidence, and she was easy to understand.

The start of the day we really enjoyed. But the afternoon(salt mine) wasn’t really for us, it was very long winded and not what we expected. Lord of statues and not much of the “mine” we expected. Something that took 2.5 hours but I’d of been happy with a 30 min walk through. As I said the morning was brilliant (auschwitz) very moving. The guides through out the whole day were very knowledgeable and friendly. Coach driver also friendly and informative

Really well organised. It was a long day but a great experience. It was a good way of seeing all the main sites all in one day.