London Eye tickets

Trying to get your tickets was a nightmare. The location was changed, so we went to the location and no one was there!! We were told to go to another location by a representative for another company, which we did and finally managed to find someone! When you’ve never been to London and it’s a boiling hot day with two kids you don’t want to be tracking around London for tickets!!! Maybe an idea to send electronically to people emails!! When we finally spoke to a representative he went on to say London eye was fully booked, but we explained we booked!! In the end he scanned our tickets and realised we had booked but had a 5 mins panic!! If you book make sure you book your time slot straight away for London eye, as some people weren’t as lucky as us and didn’t get on! The actually activity London eye and the boat trip was amazing! We weren’t impressed with the bus trip at all, so wouldn’t waste your time with that! Everything is within walking distance from London eye.

collecting the ticket was so much easier than I thought at the meeting point, We collected our ticket around 1pm had only two time slots left for the day for London eye so better to collect your ticket early if you can so you'll have plenty of time options to choose from.

Highly recommend this day out. The Big Bus is awesome and the commentary is great - for young and old. It’s convenient and you can just plan your day as you wish. Don’t forget to book your time slot for the London Eye online. The cruise was good - a nice way to see the sights - especially The Tower of London. We added St Paul’s Cathedral entrance tickets and stopped there along the way - unbelievable. A must do!

We loved seeing London on the Big Bus and enjoyed the cruise. Unfortunately, we did not make it on the London Eye; maybe next time! Two things that could be improved: 1. The audio on the Big Bus can be very annoying. Just stick to the facts of the sights without all the joking and music in between. 2. It would be nice if the cruise would go round-trip instead of one-way.

Absolutely brilliant, so worth investing in the package deal. everyone was so helpful and kind. My personal favourite was the boat, the information was so interesting and the skipper who delivered it was funny and informative but my 12 year old adored the London Eye. Just a great way to view the iconic sites.

Quite a nice experience but start clearly with madame Tussauds and seen like good time to get to the London eye (not impossible to walk) it took us about 1.5 hours at madame Tussauds that is to say that we were done a little over 11 and we had booked time for the London eye at 14 which fit perfectly with walking distance and lunch on the road. It is possible to arrive at the London eye before one's booking time which was lovely. All in all, a good trip

It was very good especially Madame Tussaud's, too bad there were not more celebrities. Not too much tail it goes quickly. London eye was cool but good for 30 min after you get bored. And Sealife cool too especially for children, I was able to touch a starfish so that's a plus. I highly recommend.

It’s not a must-do I would say, but it was my third visit to LONDON and so I enjoyed the view from up high very much. Would definitely recommend the activity, if you’ve not already been to The Shard (did that last time) or Sky Garden (still on my list ).

Excellent experience in all activities. Strict time slots in Madame Tussaud’s which was the most crowded, so make sure you don’t arrive too early, because you’ll have to wait. Great value for money for families as children will enjoy sea life a lot! London eye is the one you should visit on your first days, as you can have a great view of most sightseeing

Was a great trip. The guide was great, gave a lot of information. There were many sights to see and the short trip down the Thames was nice too. Everything was super organized. The ride in the LondonEye was also great, no waiting. Only the place of departure was unfortunately wrongly described, it started at a different gate. It was a bit stressful to find out, but it worked out in the end.

I highly recommend "Shrek's Adventure", although it's for people who understand English quite well. Such an hour-long interactive theater, I spent this time with pleasure and being impressed with the scenery and effects. The actors are also very nice! Someone had a great idea for this. Anyway, I'm in my thirties, at 11:00 on Thursday there were no children in my group either, they were all adults. ;) Well, a panorama is a panorama.

Great and informative cruise across the Thames Highly recommended. But you should really be there a little earlier so that you can find the pier (the London Eye is always very crowded - that reduces the overview...).

Good value for money however when we went to the first one they didn’t tell us how to or that we needed to book time slots for the rest of the attractions meaning there was no times left for most when we did find out (found out by trying to go to the next and got turned away) did mess our plans up a bit. It also doesn’t say anything about booking other time slots in the description or anything.

Our guide was excellent, funny was able to answer all of the questions. We had enough time to see each of our stops and we saw everything we wanted to in one day which gave us time to do the other things on our list.

The experience itself, once you’re on, was great! We got the early 11:00, arrived at 10:20 as advised as they wanted us there by 10:30 and queues were naturally forming and yet the lines weren’t setup. The staff were directing people to the wrong place and despite being one of the first there, we ended up being about a 100 down the line, because the advice we were given on where to stand was wrong and they needed us to move. The only thing bringing this up from a 3 to a 4 is they did in fairness start about 15 mins early so meant we still got on for 11:05 more or less as planned.

The trip was good but felt a bit shortchanged as the cruise was with uber boats not private. We just got onto a boat that had many others on it and we had to find seats in different places and some families had to separate. There was no commentary from the guide obviously so its just getting on qn uber boat and then drop off at your stop. Would advise booking this separately maybe. Also the bus was like the national express bus not those open rooftop buses for tourists so that was also on the downside. The guide was nice and friendly, Derek if I remember well