London Eye tickets

The experience itself, once you’re on, was great! We got the early 11:00, arrived at 10:20 as advised as they wanted us there by 10:30 and queues were naturally forming and yet the lines weren’t setup. The staff were directing people to the wrong place and despite being one of the first there, we ended up being about a 100 down the line, because the advice we were given on where to stand was wrong and they needed us to move. The only thing bringing this up from a 3 to a 4 is they did in fairness start about 15 mins early so meant we still got on for 11:05 more or less as planned.

Trying to get your tickets was a nightmare. The location was changed, so we went to the location and no one was there!! We were told to go to another location by a representative for another company, which we did and finally managed to find someone! When you’ve never been to London and it’s a boiling hot day with two kids you don’t want to be tracking around London for tickets!!! Maybe an idea to send electronically to people emails!! When we finally spoke to a representative he went on to say London eye was fully booked, but we explained we booked!! In the end he scanned our tickets and realised we had booked but had a 5 mins panic!! If you book make sure you book your time slot straight away for London eye, as some people weren’t as lucky as us and didn’t get on! The actually activity London eye and the boat trip was amazing! We weren’t impressed with the bus trip at all, so wouldn’t waste your time with that! Everything is within walking distance from London eye.

I literally bought the fast track tickets in the line as I was waiting to get onto the London Eye. I had a 1yo and 4yo, the 1yo was free but unfortunately 1 had to what I felt was a steep price for my 4yo. The London Eye is great but a AUD $200 ferris wheel ride... that is really steep. I would not go on it again. It is so slow that 4 minutes into my 4yo wanted to get off as she thought it was boring. It takes about 20 minutes to do the full loop. Views are lovely but everyone gets over it half way.

The day started with the bus journey enlivened by the stories of our fantastic guide "Steve", on the history of the English monarchy. The visit to the castle is a unique experience, one part is done by the guide and one part they give you the radios with your own language. Then I had a visit to the London Eye for which they gave me a voucher to enter the attraction without queuing. A van picked us up at the castle and took us right under the London Eye. Fantastic organization and wonderful kind staff. I recommend it to everybody!

Highly recommend this day out. The Big Bus is awesome and the commentary is great - for young and old. It’s convenient and you can just plan your day as you wish. Don’t forget to book your time slot for the London Eye online. The cruise was good - a nice way to see the sights - especially The Tower of London. We added St Paul’s Cathedral entrance tickets and stopped there along the way - unbelievable. A must do!

Great experience, we had a radiant sun with us and despite the crowd, we had a pleasant time visiting. It is preferable to have good knowledge of English to understand the guide. Thank you again for helping us following our delay :)

Was a great trip. The guide was great, gave a lot of information. There were many sights to see and the short trip down the Thames was nice too. Everything was super organized. The ride in the LondonEye was also great, no waiting. Only the place of departure was unfortunately wrongly described, it started at a different gate. It was a bit stressful to find out, but it worked out in the end.

Loved the London eye and river cruise (the guide on the boat was funny and made the experience even better). The bus tour was average, quite confusing to where we heading etc, some bus drivers really helpful others not so much. Overall was a great experience and certainly would do it again.

Our guide was excellent, funny was able to answer all of the questions. We had enough time to see each of our stops and we saw everything we wanted to in one day which gave us time to do the other things on our list.

We had been on the London Eye about five years ago and wanted to do it again. The only reluctance was ticket availability and potential queue. It solved all of that and we had a terrific experience. Couldn’t have made it any easier or faster with FastTrack.

Excellent experience in all activities. Strict time slots in Madame Tussaud’s which was the most crowded, so make sure you don’t arrive too early, because you’ll have to wait. Great value for money for families as children will enjoy sea life a lot! London eye is the one you should visit on your first days, as you can have a great view of most sightseeing

Good value for money however when we went to the first one they didn’t tell us how to or that we needed to book time slots for the rest of the attractions meaning there was no times left for most when we did find out (found out by trying to go to the next and got turned away) did mess our plans up a bit. It also doesn’t say anything about booking other time slots in the description or anything.

I really enjoy all the activities, only they just need to improve the offer, because says skip the queue and is no true and we need to do the line to get and book the ticket, is better is we can do all time with the app, but any way is a good option and cheaper to see all the attractions with this offer thanks a lot =D

We loved seeing London on the Big Bus and enjoyed the cruise. Unfortunately, we did not make it on the London Eye; maybe next time! Two things that could be improved: 1. The audio on the Big Bus can be very annoying. Just stick to the facts of the sights without all the joking and music in between. 2. It would be nice if the cruise would go round-trip instead of one-way.

I was the only solo traveler in my twenties I think but it was truly an amazing experience. As a Shrek fan, I loved the immersion and I was able to leave with my souvenir photo. I recommend 100%. I took the Shrek / London Eye duo and I was disappointed with the London Eye, I expected much better

It’s not a must-do I would say, but it was my third visit to LONDON and so I enjoyed the view from up high very much. Would definitely recommend the activity, if you’ve not already been to The Shard (did that last time) or Sky Garden (still on my list ).